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Posts Tagged ‘smtp’

Ensuring all data is encrypted at rest with LuxSci

Friday, May 10th, 2013

Email and other data are either being “transmitted” or “processed” or are “at rest.” I.e., it is moving from one computer to another, stored/at rest on a computer, or preparing to be transmitted or stored.

While most types of compliance regulation, such as HIPAA, specifically require that data be transmitted securely, not all regulations require that data be stored in an encrypted form while at rest. I.e., HIPAA does not require at-rest encryption, though it is recommended to decrease risk and potential liability in some situations.

Having your email and other data encrypted while at rest can potentially increase the security of that data, even if that level of security is not explicitly required. As a result, many LuxSci customers have asked how to ensure that all of their email and other data are encrypted while at rest.

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Email Encryption Opt Out Now Available for Outlook and Other Email Programs

Friday, December 7th, 2012

A few weeks ago, we introduced the option for users in security-enabled accounts (such as users subject to HIPAA compliance requirements) to determine for themselves which messages need to be encrypted and which do not.  See: HIPAA Compliant Email – You Decide Which Messages Need Encryption

The  “SecureLine Opt Out” feature was then only available to users of our web-based email interface.  Now, the “SecureLine Opt Out” feature is also available to:

  • Premium Mobile Sync users on mobile devices
  • Customers using SMTP from mobile devices
  • Customers using SMTP from most email programs (e.g. Outlook, Thunderbird, Mac Mail, etc.)
We have also enhanced Opt Out to enable administrators to have more control over who can and cannot opt out of SecureLine email encryption.

How to send unlimited email to someone for free and without authentication or SSL

Friday, September 14th, 2012

We field questions daily from customers who need to configure some special software or piece of equipment to send them email, but can’t because their SMTP logins require authentication (e.g. a username and password), or their software/hardware cannot be configured to connect to specific SMTP ports, or maybe because their logins require SSL/TLS for transmission security but their device doesn’t support that (and isn’t sending anything sensitive anyway).

Of course, software can be updated; there are always newer or more expensive devices that have more robust email sending capabilities.  However, additional time and/or cost is rarely the ideal solution. If the program/device will not be sending sensitive data and the email stream does not require end-to-end protection (e.g. for HIPAA compliance), then there is a very easy work around to get the device to send your mail.

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Reports: Tracking Sent Email Messages – Messages Sent and Delivery Status

Monday, September 10th, 2012

The number one type of Support request we receive involves tracking sent email messages and seeing what happened to them.  Most of these questions could be answered by the users themselves if they were aware of the rich sent email reporting tools available to them.

LuxSci provides detailed searchable, downloadable reports on email messages sent from WebMail and SMTP and includes real-time delivery tracking information so you can see exactly what has been delivered, what is still queued, what has failed — and why.

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Why does my email server appear to be blacklisted by Barracuda?

Friday, May 18th, 2012

Sometimes you’ll get an email bounced back to you saying that your email server is blacklisted by Barracuda due to IP reputation even though you know your server is not blacklisted. An example of one such bounce is listed below.

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