Email and other data are either being “transmitted” or “processed” or are “at rest.” I.e., it is moving from one computer to another, stored/at rest on a computer, or preparing to be transmitted or stored. While most types of compliance regulation, such as HIPAA, specifically require that data be transmitted securely, not all regulations require […]
A few weeks ago, we introduced the option for users in security-enabled accounts (such as users subject to HIPAA compliance requirements) to determine for themselves which messages need to be encrypted and which do not. See: HIPAA Compliant Email – You Decide Which Messages Need Encryption The “SecureLine Opt Out” feature was then only available to users of […]
We field questions daily from customers who need to configure some special software or piece of equipment to send them email, but can’t because their SMTP logins require authentication (e.g. a username and password), or their software/hardware cannot be configured to connect to specific SMTP ports, or maybe because their logins require SSL/TLS for transmission security but […]
The number one type of Support request we receive involves tracking sent email messages and seeing what happened to them. Most of these questions could be answered by the users themselves if they were aware of the rich sent email reporting tools available to them. LuxSci provides detailed searchable, downloadable reports on email messages sent […]
Sometimes you’ll get an email bounced back to you saying that your email server is blacklisted by Barracuda due to IP reputation even though you know your server is not blacklisted. An example of one such bounce is listed below.
