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Posts Tagged ‘smtp’

Who does not support SMTP TLS for Secure Inbound Email Delivery?

Thursday, November 7th, 2013

We are frequently asked who supports TLS  to secure inbound email delivery. This is especially important for customers who need to be HIPAA-compliant, as email transport encryption over TLS is sufficient for HIPAA-compliant communications to end-users, so long as the TLS is configured to be sufficiently strong.

While it is possible to tell who supports TLS, it is somewhat technical to do it yourself. So, we have assembled a table with many of the most popular free and public email domains in use across the internet. We indicate which currently (as of July 8, 2022) supports SMTP TLS for inbound email.

The results are surprising. A majority of domains these days do support TLS. With Microsoft’s recent TLS implementation on its email domains (hotmail.com/live.com/outlook.com), this rounds out consistent TLS support (for inbound delivery–outbound may or may not be supported) for all of the most popular free email providers (e.g., aol.com, gmail.com yahoo.com, hotmail.com).

Note: lists below have been updated as of 7/8/22.

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Having Problems Sending Email Because Your ISP is Blacklisted?

Wednesday, October 9th, 2013

It happens over and over — users trying to send legitimate email messages are blocked from sending because the IP address that they are getting from their Internet Service Provider (ISP) for their personal computer (or small office) is on some major blacklist, like SpamHaus.  Comcast, for example, has been the focus of many of these issues. This message blocking often happens even if a user is sending outbound email through a legitimate email provider like LuxSci.

Users invariably ask:

  • Why is the mail blocked even though I am sending through LuxSci or some other email provider and not directly from my ISP?
  • What can I do about it?

Fortunately, there is a good reason why the blocks occur and an easy solution to them … anonymous SMTP service to hide your IP address.

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Alternate SMTP Ports – Send Email From Any Location

Tuesday, September 10th, 2013

When sending outbound email from an email program (like Outlook or Thunderbird) or from a mobile device (like iPhone or Blackberry) that is not using Premium MobileSync, your program or device connects to our outbound email servers using an Internet protocol called “SMTP” (The Simple Mail Transport Protocol).

An email server, however, does lots of different things in addition to sending outbound email.  It may allow checking of email via POP or IMAP, or checking your address book using LDAP, or other things. So, when your email program connects to the server it has to specify what it wants to do (i.e. send an email).  It does this by connecting to a numbered “port” on the server.  Port number “25” is the Internet standard for “regular outbound email”.

However, because port 25 is standard for outbound email, many ISPs, wifi networks, hotels, airports, and other locations that provide Internet access will arbitrarily block any connections to servers (except perhaps their own) on port 25 in order to stop spammers from using their services for the sending of spam, viruses, or malware and to prevent their IP addresses from being black listed.

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Understanding Email Services: A crash course in email jargon

Tuesday, July 23rd, 2013

You thought email was a simple concept, but you are at once confronted with a plethora of acronyms and jargon like POP, IMAP, WebMail, Aliases, Forwards, SMTP, IMAP, POP, Quota, SPAM, TLS, SSL, Archival, and more! This article describes the ins and outs of email, explains these terms, and helps you figure out what services and features you need from your personal or business email service provider.

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LuxSci Announces: Secure Email Marketing

Friday, May 31st, 2013

WESTWOOD, MA, May 31, 2013 — LuxSci® announces the recent launch of Secure Email Marketing, a unique solution to combined need for email marketing, patient engagement, and patient communication while remaining fully HIPAA compliant.

LuxSci’s existing Secure High Volume mailing service enables sending vast quantities of email for marketing and transactional purposes. This service is quick and easy to use and includes lots of reporting features. However, you still have to use some email program or service for composing your messages, managing your mailing lists, and managing their sending through the Secure High Volume API/SMTP sending service.  We have found that many customers do not have any tools for managing their bulk mailing campaigns and want a simple, powerful web-based system for this purpose.

The LuxSci Secure Email Marketing is just that, an extremely feature rich, web-based, email marketing service that can is plugged directly into LuxSci Secure High Volume, so that all of these messages are sent securely.

“Email marketing is a commodity — there are literally hundreds of companies that will happily help you send your marketing messages and track the success of your campaigns.   LuxSci’s Secure Marketing service is the only one to do all of that, but in the context of HIPAA compliance and ease of use.  This is a game changer for health care.” says Erik Kangas, CEO of LuxSci.

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