Almost everyone has been in this situation: someone claims to have sent you an email message, but you look in your inbox and don’t see it. As far as you know, you never got it. How can you prove an email was sent? How to Prove That an Email was Sent So, where do you […]
Does your outbound email sending system incorporate custom email headers in each message … headers that track potentially important per-message information such as: Email Campaign ID Customer Segment ID Unique message ID Auto-responder code etc.? Many systems include such information; however, the email headers that these and other types of tracking information are recorded in […]
The number one type of Support request we receive involves tracking sent email messages and seeing what happened to them. Most of these questions could be answered by the users themselves if they were aware of the rich sent email reporting tools available to them. LuxSci provides detailed searchable, downloadable reports on email messages sent […]
