Secure Healthcare Email. High Deliverability. HIPAA Compliant.
Full email content encryption, high-volume sending, and PHI-powered personalization. All backed by HITRUST certification and 24/7 support.
- SecureLine™ dynamic encryption (TLS, Portal, PGP/S/MIME)
- High-volume API/SMTP for millions of transactional emails
- PHI-powered personalization that standard tools can't do
- Secure data in transit and at rest
Talk to a Healthcare Email Expert
Get your questions answered or a demo on what LuxSci can do for your organization.
Trusted by 1,900 healthcare organizations
Beyond Basic HIPAA Compliance
LuxSci unlocks what standard tools can't do while maintaining enterprise-grade security
(Mailchimp, etc.)
(Paubox, Virtru)
Solutions for Every Healthcare Stakeholder
IT & Security Leaders
Built for Enterprise Security Requirements
- HITRUST certified, HIPAA compliant, GDPR-ready
- API/SMTP integration with dedicated cloud infrastructure — performance & control
- Multi-method encryption flexibility (TLS, Portal, PGP, S/MIME)
- Advanced MFA and Single Sign On
Compliance & Legal Officers
Documentation That Satisfies Auditors
- Business Associate Agreement (BAA) included
- Complete audit trails for every email sent
- Granular access controls and user permissions
- Email archiving and retention management
- Breach notification support and incident response
Marketing Leaders
Personalization That's Actually Compliant
- Use PHI for segmentation and personalization compliantly
- Automated workflows & journeys and action-based triggers
- Industry-leading deliverability rates (98%+)
- Real-time engagement analytics and reporting
- Easy-to-use drag-and-drop email builder - healthcare templates
Every Feature Your Healthcare Organization Needs
SecureLine™ Dynamic Encryption
Automatically selects the best encryption method (TLS, Portal, PGP, S/MIME) for each recipient, ensuring your emails are secure and actually delivered. No user action.
High-Volume API/SMTP
Send millions of emails (lab results, reminders, EOBs, payments, enrollments, and more) without deliverability issues using enterprise-grade dedicated infrastructure.
PHI-Powered Marketing
Personalize campaigns with patient data (demographics, visit history, conditions) that standard email and marketing tools can't legally touch.
Automated Workflows
Build compliant patient journeys with if-this-then-that logic based on email opens, clicks, user actions, and health data triggers.
Complete Audit Logging
Every email is tracked, logged, and reportable for compliance audits. Prove exactly what was sent, when, and to whom.
Secure Gateway for Microsoft and Google
Add HIPAA compliance to Microsoft 365 or Google Workspace without changing your team's email workflow.
Real-World Healthcare Applications
Appointment Reminders
Example: Send automated, personalized reminders with PHI (provider name, appointment type, clinical notes)
Outcome: Reduce no-shows by up to 30%
Lab Results Delivery
Example: Securely deliver test results via email with portal fallback for non-TLS recipients
Outcome: Faster patient communication, reduced call volume
Email Marketing
Example: Hyper-personalized health campaigns based on clinical data, new product needs and current treatments
Outcome: Higher engagement than generic outreach
Plan Communications
Example: Secure emails for enrollment, EOBs, and coverage updates to plan members
Outcome: Compliance confidence, improved member engagement
Patient Onboarding
Example: Automated secure email sequences for new patient onboarding and ongoing care communications
Outcome: Streamlined operations, audit-ready documentation
Care Coordination
Example: Secure messaging between care teams, specialists, and patients for treatment plans
Outcome: Better care outcomes, HIPAA-compliant collaboration
Trusted by Leading Healthcare Organizations
LuxSci's audit logs made our HIPAA review straightforward. Having complete documentation of every secure email we've sent gave us confidence during the audit process.
Our appointment reminder emails actually reach patients now. The deliverability is significantly better than our previous solution, and we can finally use patient data for personalization.
We can finally personalize patient outreach without our legal team blocking us. LuxSci lets us use PHI compliantly, which has transformed our engagement rates.
Frequently Asked Questions
LuxSci maintains HITRUST CSF certification and full HIPAA compliance. We provide detailed compliance documentation and a Business Associate Agreement (BAA) to all customers.
SecureLine dynamically selects the best encryption method for each recipient: TLS for compatible email servers, secure portal for others, and PGP/S/MIME for recipients with public keys. This ensures maximum deliverability while maintaining security.
Our BAA covers all HIPAA requirements for business associates, including security safeguards, breach notification procedures, and data handling protocols. The BAA is included with all LuxSci plans at no additional cost.
Yes! LuxSci is specifically designed to let you personalize emails with PHI (demographics, conditions, visit history) in a HIPAA-compliant way. This is what separates us from standard marketing tools that prohibit PHI use.
Our Secure Gateway integrates directly with M365 and Google Workspace, adding HIPAA-compliant encryption without changing your team's email workflow. Users continue using Outlook or Google Workspace Gmail while we handle secure delivery in the background.
SecureLine automatically uses our secure portal as a fallback. Recipients receive a notification email with a link to view their message in a password-protected web portal, ensuring the content remains encrypted.
LuxSci provides dedicated IP addresses and servers for high-volume senders, with expert deliverability management. Our infrastructure is built to handle millions of emails monthly while maintaining sender reputation and inbox placement.
We provide standard support from 9AM-9PM ET (except weekends and holidays) and Emergency support 24/7. See Customer Support
Stop Choosing Between Compliance and Performance
Join leading healthcare organizations using LuxSci to send secure, personalized emails that actually reach the inbox.