We field questions daily from customers who need to configure some special software or piece of equipment to send them email, but can’t because their SMTP logins require authentication (e.g. a username and password), or their software/hardware cannot be configured to connect to specific SMTP ports, or maybe because their logins require SSL/TLS for transmission security but […]
When it comes to the domain registration or management of a domain’s DNS records, we find some people are confused. Common questions are: “why is this important?”, “where do I go to make changes?” and “how do I make updates? Here we will attempt to answer these and other questions as they relate to DNS (Domain […]
The number one type of Support request we receive involves tracking sent email messages and seeing what happened to them. Most of these questions could be answered by the users themselves if they were aware of the rich sent email reporting tools available to them. LuxSci provides detailed searchable, downloadable reports on email messages sent […]
It is very common for the staff of small and medium sized healthcare organizations to store patient data on USB Flash Drives (a.k.a. Jump Drives or Thumb Drives). This is universally a bad idea and guarantees non-compliance with HIPAA. Below, I will discuss why and suggest some alternatives to accomplish the same ends. While this article […]
LuxSci’s High Volume Bulk Emailing service enables users to send mass emails with high speed, reliability, and deliverability. Resellers purchase quantities of sending and distribute these to their customer accounts, charging their customers their own rates for sending and for any additional value adds that they provide. Resellers typically do not want their customers to […]
