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Posts Tagged ‘bulk mailing’

Case Study: Securely Email Medical Laboratory Results to Patients

Tuesday, August 17th, 2021

Medical laboratories use LuxSci’s secure services to email lab test results to patients. Although medical laboratories are not always HIPAA Covered Entities themselves, they are Business Associates with hospitals and doctors who are required to abide by HIPAA. By the “transitive” nature of the HIPAA privacy laws, Business Associates must abide by HIPAA security and privacy standards, protect patient data, and ensure confidentiality.

email lab results

In order to send patients their results via email, these labs must use a HIPAA-compliant system that can send email to anyone with an email address. We work with labs to securely send Covid-19 test results, cancer screening results, and many other kinds of medical test results via email.

This post describes how one large medical lab uses LuxSci’s Secure High Volume Email sending service to safely deliver lab results to thousands of people every day.

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Send Fast, Send More – High Volume Bulk Email Server Clusters

Friday, June 29th, 2012

LuxSci’s High Volume bulk emailing service provides excellent deliverability for legitimate mass mailings — e.g. newsletters, transactional email messages, announcements, etc.

It is often the case that customers require either:

  • Sending to large numbers of recipients (millions to 10s of millions or more in a month)
  • Sending many messages quickly (in short bursts)

In either case, the mail server needs to be able to handle large numbers of concurrent connections and to process large mail queues quickly.  There are several ways to go about this:

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Premium High Volume Outbound Email Service

Monday, June 1st, 2009

High Volume EmailLuxSci’s High Volume Outbound Email Sending Service, released earlier this year, has been a notable success.  Our service permits the sending of legitimate bulk email messages and also provides reliable “smarthost” services.  However, the offering is restricted to SMTP services and does not include the many outbound email processing tools present in LuxSci’s Premium Email service.  I.e. see  LuxSci Outbound Email: 5 Sending Options Compared!

Since High Volume Mail was offered, we have had many requests to send HIPAA-compliant bulk outbound email, i.e. newsletters and notices that contain protected health information (PHI) .  In such cases, SecureLine should be used to encrypt the outbound email in a way that can be opened by any recipient, but which is still secure.  Unfortunately, integration with SecureLine is not a feature of our Basic High Volume service.

LuxSci has responded by releasing Premium High Volume Outbound Email Service.  This is essentially Premium Email hosting with:

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