Category: LuxSci Library: The Technical Side of Email

Bounce Back & Backscatter Spam: Who Stole My Email Address?

September 24, 2013

So, you’re minding your own business, going about your daily tasks, checking your email, and suddenly your INBOX is flooded with a series of non-delivery reports (aka NDRs or bounce messages). But wait just a minute, you didn’t send these. How did this happen? Did someone steal your email address?  How is that possible? What […]

Alternate SMTP Ports – Send Email From Any Location

September 10, 2013

When sending outbound email from an email program (like Outlook or Thunderbird) or from a mobile device (like iPhone or Blackberry) that is not using Premium MobileSync, your program or device connects to our outbound email servers using an Internet protocol called “SMTP” (The Simple Mail Transport Protocol). An email server, however, does lots of […]

How do you know if someone has read your email message?

July 26, 2013

Has your recipient read the email message that you sent to them? Has anyone else read the email messages you sent or saved in your online email folders? We are often asked how customers can verify if an email that has been sent has actually been read or if they can detect if messages have […]

Understanding Email Services: A crash course in email jargon

July 23, 2013

You thought email was a simple concept, but you are at once confronted with a plethora of acronyms and jargon like POP, IMAP, WebMail, Aliases, Forwards, SMTP, IMAP, POP, Quota, SPAM, TLS, SSL, Archival, and more! This article describes the ins and outs of email, explains these terms, and helps you figure out what services […]

How Does Secure Socket Layer (SSL or TLS) Work?

July 22, 2013

The Secure Socket Layer, SSL for short, is a protocol by which enables services that communicate over the Internet to do so securely. SSL has recently been replaced by TLS (Transport Layer Security).  TLS is newer and more secure than SSL (See TLS vs SSL: What is the difference?); however, from a lay-person’s perspective of […]