What is a Secure Email Gateway?

Business Solutions, HIPAA Compliant Email, Popular Posts
LuxSci
October 24, 2023

As threats to email security are increasing, organizations are looking for ways to enhance their security and reduce risk. One option is a secure email gateway. In this article, we review what secure email gateways are and how they can be used to secure sensitive data as it flows into and out of your accounts.

Protect Your Accounts With A Secure Email Gateway

Secure email gateways are an excellent way to strengthen the security of your email accounts without a costly switch to a new email provider. They layer on top of your existing email accounts to encrypt messages, scan for threats, and even capture messages for archival or backup purposes. They can also hide the sender’s IP address because messages are routed through another email infrastructure before delivery to the recipient. If you are concerned about increasing risks to sensitive data, secure email gateways offer a simple and effective way to enhance your email security.

How Do Secure Email Gateways Work?

When using a secure email gateway, your messages are routed to a separate server before being sent or received. When sending an outbound message with LuxSci’s Secure Connector, it is routed through our SecureLine encryption before being securely delivered to the recipient. A copy of the message may also be sent to an independent email archive to help meet compliance requirements for message retention.

For incoming messages, the gateway can employ email filtering technology to quarantine suspicious messages. These technologies can scan incoming messages and prevent spammers and scammers from reaching employee inboxes and wreaking havoc. Just like with outbound email sending, the gateway can also capture a copy of inbound messages and retain them in an independent message archive.

The exact features of a secure email gateway will vary from vendor to vendor, but these represent some of the core functions that these tools provide. Simply put, a secure email gateway protects both incoming and outgoing messages to ensure that sensitive data is guarded from threats.

Why Choose a Secure Gateway?

There are two main reasons to implement a secure email gateway: the security and compliance benefits and their ease of use. Let’s look at each.

Compliance and Security Benefits

Many companies, like healthcare organizations, must comply with regulations for protecting patient or customer data. Many organizations grapple with the best way to secure potentially sensitive communications without interfering with or slowing down critical business workflows. Because secure email gateways layer on top of existing email accounts, they offer a speedy way to bring your organization into compliance with data security and retention guidelines.

As email continues to be an important channel for essential business communications, all organizations can benefit from protecting their employee accounts and reducing their risk and liability.

Easy to Administer and Use

Another benefit of using a secure email gateway is that your organization does not need to switch your primary email provider to enhance its security. Changing to a more secure email provider can be extremely challenging, especially if you have a lot of users with a lot of data that needs to be migrated to a new system. Add on the training time, and some organizations will find that switching email providers is a significant burden on the organization.

Installing a secure email gateway is very easy for account administrators and often does not require additional training or implementation for email users. Employees can continue to use their regular Microsoft or Google email accounts and do not need to take additional steps to learn an entirely new email program. With 73% of breaches in the healthcare industry caused by human factors, implementing tools that don’t rely on employee decision-making is essential.

Learn More About LuxSci’s Secure Connector

LuxSci’s Secure Connector is unlike other secure email gateways in that it encrypts every email automatically to reduce the risk of breaches caused by human errors. LuxSci provides the flexibility to opt-in to more secure methods of encryption for highly sensitive messages. Email filtering and archival tools are also available to reduce risk and improve resilience in the case of a cyber incident. Contact our sales team to learn more about our email security tools.

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LuxSci High Email Deliverability Best Practices Paper

What you’ll learn:

HIPAA Security Rule Email Encryption Requirements

July 8, 2026
Tom Deeb

Your Email Platform Is Becoming Critical Healthcare Infrastructure

July 1, 2026
Pete Wermter

Most healthcare organizations view email as a utility, a necessary tool for sending messages between staff, communicating with patients, sending out newsletters, connecting workflows, and so on. Historically, IT teams focused on keeping it running, security teams worried about phishing, and compliance teams made sure sensitive emails were encrypted.

Today, however, that view is rapidly becoming outdated.

Email has evolved into one of healthcare’s most critical digital infrastructure components, and also one of it’s biggest security threats. It’s a core channel for patient engagement, care coordination, revenue cycle operations, digital marketing, remote monitoring, and increasingly, AI-powered communications. The organizations that recognize this shift are building communications platforms designed for security, performance, automation, and growth. With the new HIPAA Security Rule requiring email encryption on the horizon, those companies that don’t may find themselves constrained by systems that were never intended to support modern healthcare.

Email Is No Longer Just a Messaging Tool

Healthcare organizations now depend on email to support dozens of mission-critical workflows every day.

Patients receive appointment reminders, registration instructions, imaging results, billing notifications, Explanation of Benefits (EOBs), prescription updates, preventive care reminders, patient education, and post-discharge follow-up. Marketing teams deliver personalized wellness campaigns and service line promotions. Clinical systems generate transactional notifications. Revenue cycle teams rely on secure digital communications to accelerate payments and reduce paper costs.

For many organizations, mission-critical patient communications flow through email every month.

When viewed collectively, email is more than a simple communications channel. It has become operational infrastructure with high levels of security needed and increasing compliance requirements.

The Stakes Continue to Rise

As healthcare becomes more digital, every communication carries greater business and clinical importance.

A delayed billing email may postpone payment. A failed appointment reminder can increase no-show rates. An undelivered care management message may impact patient outcomes. A misconfigured security policy can expose protected health information (PHI). Poor deliverability can undermine expensive patient engagement initiatives before they ever reach the inbox.

These are no longer isolated IT issues. Email can affect revenue, patient satisfaction, operational efficiency, compliance, and organizational reputation.

Today’s healthcare leaders require email infrastructure to provide the same reliability and visibility they demand from electronic health records, identity management systems, and other core infrastructure.

AI Is Raising the Bar Even Higher

There’s little doubt that artificial intelligence (AI) promises to transform patient communications.

Healthcare organizations everywhere are exploring AI-generated patient education, personalized outreach, intelligent scheduling, multilingual communications, and automated follow-up programs.

But AI also increases the importance of the underlying communications infrastructure.

Generating more personalized emails means little if organizations cannot:

Automatically protect PHI.
Apply consistent security policies.
Maintain complete audit trails.
Deliver messages reliably.
Integrate with EHRs, RCM and CRM platforms, and customer data platforms.
Demonstrate compliance during an audits.

In many ways, AI amplifies both the opportunities and the risks. Your email platform can help determine whether AI initiatives succeed or create new compliance and operational challenges.

Infrastructure Matters More Than Features

Healthcare buyers have traditionally evaluated email platforms based on individual features such as encryption, spam filtering, or secure portals.

Those capabilities remain important, but they no longer tell the whole story.

Today’s healthcare organizations should be evaluating communications platforms the same way they evaluate any mission-critical infrastructure.

Questions increasingly include:

Can it support both transactional and marketing communications?
Does it automatically enforce security policies without relying on user decisions?
Can it integrate with EHRs, CRM systems, CDPs, and business applications?
Will it scale during peak communication periods?
Does it provide detailed audit logging and reporting?
Can it adapt as regulatory expectations evolve?
Does it maintain high deliverability at enterprise scale?
Does it support single-tenant dedicated infrastructure for high performance and increased security?

These infrastructure characteristics often determine long-term success far more than any single feature comparison.

Email and the Future Of Secure Healthcare Communications

Healthcare is steadily moving toward a world where nearly every patient interaction is digital, personalized, and data-driven.

Healthcare leaders often ask whether they need a more secure email solution. That may be the wrong question.

The better question is whether their communications infrastructure is ready for where healthcare is headed over the next decade.

If you want talk about the future of your healthcare email infrastructure, reach out today and schedule a 30-minute assessment call with our experts.

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The HIPAA Security Rule Missed Its May Deadline — Here’s What We Know

June 9, 2026
Pete Wermter

The proposed HIPAA Security Rule update has become one of the most closely watched healthcare compliance developments in recent years. Designed to strengthen cybersecurity protections for electronic protected health information (ePHI), the proposal could significantly reshape how healthcare organizations approach risk management, ePHI encryption, and mandatory email encryption requirements.

A final rule was expected as early as May 2026. However, that deadline has now passed without publication from the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR).

So, what happens next—and what should healthcare IT directors, CISOs, and compliance officers do now?

Where Things Stand Today

The HIPAA Security Rule Notice of Proposed Rulemaking (NPRM) was published on January 6, 2025, with the goal of strengthening cybersecurity protections for ePHI in response to escalating ransomware attacks, healthcare breaches, and growing concerns about cyber resilience across the healthcare sector.

The proposal generated thousands of public comments from healthcare providers, payers, business associates, technology vendors, and industry groups. OCR has spent much of the past year reviewing this feedback and evaluating the operational and financial impact of the proposed changes.

Although the Spring Unified Regulatory Agenda identified May 2026 as a target date for a final rule, that milestone came and went without publication. As of June 2026, the proposed HIPAA Security Rule update remains under review.

While some organizations may be tempted to take a wait-and-see approach, the missed deadline should not be interpreted as a signal that the initiative has stalled. If anything, the proposal offers valuable insight into the future direction of healthcare cybersecurity regulation.

The Growing Focus on Mandatory Email Encryption

One of the most discussed aspects of the proposed HIPAA Security Rule update is encryption.

Under the current HIPAA Security Rule, encryption is generally classified as an “addressable” implementation specification. Organizations can choose alternative safeguards if they document and justify their decisions through a risk analysis process.

The proposed changes would significantly reduce that flexibility. Instead, many security safeguards, including encryption controls, would become more prescriptive and difficult to avoid.

While the final language has not yet been released, healthcare organizations should pay close attention to the proposal’s clear message: protecting ePHI through encryption is increasingly viewed as a baseline cybersecurity requirement.

This is particularly important for email communications.

Email remains one of the most widely used communication channels in healthcare, supporting everything from patient engagement and care coordination to billing, scheduling, and marketing communications. As regulators continue to focus on reducing data breach risks, mandatory email encryption is emerging as a likely area of increased scrutiny.

What Healthcare Organizations Should Do Now

The current delay creates an opportunity, not a reason to postpone action.

Healthcare organizations can begin preparing for likely requirements today by evaluating the security controls highlighted throughout the proposed rule.

Key areas to review include:

Encryption of ePHI across systems and communications channels
Comprehensive asset inventories and ePHI data mapping
Enhanced risk analysis and risk management processes
Multifactor authentication (MFA)
Vulnerability scanning and penetration testing
Incident response planning and testing
Backup and recovery procedures
Email security and secure email encryption practices

Organizations that proactively strengthen these areas now will be better prepared regardless of the final rule’s implementation timeline.

Why Secure Email Encryption Should Be a Priority

For many healthcare organizations, email remains one of the largest compliance and security risks.

Human error, misdirected messages, phishing attacks, and inconsistent encryption practices continue to contribute to breaches involving protected health information. As a result, secure email encryption is increasingly becoming a foundational component of healthcare cybersecurity strategies.

Organizations that rely on manual encryption processes or employee judgment alone may find it difficult to meet evolving regulatory expectations.

Instead, healthcare organizations should look for solutions that automate encryption decisions, reduce user error, and provide flexibility based on the sensitivity of the communication.

At LuxSci, we have long believed that security and usability must work together. We are 100% focused on secure healthcare communications, helping healthcare providers, payers, and suppliers protect sensitive data while improving patient and customer engagement. Our proven secure email solutions, used by leading companies including Athenahealth, 1-800 Contacts, and Hinge Health, help organizations protect ePHI with automated encryption capabilities that support both compliance and operational efficiency. Our unique SecureLine encryption technology enables organizations to apply the appropriate level of protection while maintaining a seamless experience for patients, customers, and staff.

For organizations already using Microsoft 365 or Google Workspace, LuxSci Secure Email Gateway can add HIPAA-compliant email security and encryption without requiring users to change their existing workflows. This approach helps reduce risk, while preserving productivity and user adoption.

The Bottom Line

The HIPAA Security Rule final rule may have missed its anticipated May deadline, but the cybersecurity challenges driving the proposal remain very real.

The OCR is still expected to make the rule change, which could require mandatory encryption of ePHI by early 2027.

The time to prepare is now!

Healthcare organizations should view the proposed HIPAA Security Rule update as an advance warning of where regulatory expectations are heading. Stronger cybersecurity controls, enhanced risk management, ePHI encryption, and mandatory email encryption requirements are all likely to remain central themes in future compliance efforts.

The organizations that begin preparing now will not only be better positioned for future regulatory changes, but will also strengthen their ability to protect patient data, reduce risk, and build trust in an increasingly challenging threat landscape.

At LuxSci, we’re proud to support the healthcare industry’s ongoing digital transformation through secure healthcare communications. Our HIPAA-compliant solutions for secure email, email marketing, and forms empower organizations to safely use and protect PHI, while delivering better patient experiences and outcomes.

Ready to strengthen your healthcare cybersecurity strategy?

Learn more about LuxSci and our complete suite of HIPAA compliant email and marketing solutions, or schedule a consultation with one of our healthcare communication experts today.

LuxSci Awarded 20 Badges in the G2 Summer 2026 Reports

May 28, 2026
Pete Wermter

We’re excited to announce that LuxSci has again been recognized by G2 with 20 badges in its just-released Summer 2026 Reports, highlighting our continued leadership in secure healthcare communications and HIPAA compliant email solutions.

The new LuxSci G2 recognitions span several categories, including:

Best Estimated ROI
Best Support
High Performer
Leader

These latest LuxSci G2 awards reflect what matters most to our customers: delivering secure, HIPAA compliant healthcare communications backed by responsive support and measurable business results.

As one of the most trusted providers of HIPAA compliant email, marketing, and forms solutions, we’re proud to see our commitment recognized across multiple product categories and customer satisfaction metrics.

Recognition Built on Customer Experience

LuxSci’s G2 rankings are based on verified customer feedback and real-world user experiences, making these badges especially meaningful to our team.

This year’s Summer Reports recognized LuxSci for consistently delivering value to healthcare organizations looking to securely engage patients and customers while maintaining compliance with HIPAA requirements.

Among the highlights, the LuxSci G2 recognition includes:

Best Estimated ROI, reflecting the measurable value customers achieve through secure healthcare communications and personalization
Best Support, reinforcing LuxSci’s long-standing reputation for responsive, knowledgeable customer service
High Performer badges across multiple categories for customer satisfaction and product performance
Leader recognition for delivering secure, scalable communications solutions trusted by healthcare organizations

At LuxSci, we believe secure communications should also drive better engagement, stronger outcomes and operational efficiency. These recognitions reinforce our focus on helping healthcare providers, payers and suppliers personalize communications while protecting sensitive patient data.

Supporting the Future of Personalized Healthcare Engagement

LuxSci’s secure healthcare communication and patient engagement solutions empower organizations to safely communicate with patients and customers through:

HIPAA-compliant high volume email
Secure email marketing
Secure forms and data collection
Flexible encryption with SecureLine technology

Our solutions are designed to help healthcare organizations improve engagement, streamline workflows and personalize the healthcare journey while maintaining the highest standards of security and compliance.

These latest LuxSci G2 recognitions also build on LuxSci’s broader reputation for security, performance and customer success. Security and trust remain foundational to everything we do, alongside our commitment to delivering smart, responsive support for our customers.

Thank You to Our Customers

We’re grateful to our customers for their continued trust, collaboration and feedback. Their reviews and insights help shape our products and drive ongoing innovation across the LuxSci product set.

To learn more about LuxSci’s secure healthcare communications solutions, contact our team to schedule a secure email assessment or demo.

Connect with us today!

Healthcare Marketing Trends

May 28, 2025
Pete Wermter

Let’s take a look at key healthcare marketing trends to be aware of and how they can impact your results.

Email Deliverability

Thanks to Google and Yahoo, significant changes happened for email marketers in 2024. As we’ve previously written about, Google and Yahoo are implementing new requirements for bulk email senders that will involve a lot of coordination and effort for marketers. Beyond the initial implementation of technical requirements like SPF, DKIM, and DMARC records, marketers must pay close attention to their spam rates in the future. Keeping your spam reports below 0.3% will be essential to ensure that Google and Yahoo aren’t blacklisting your emails. Marketers must keep their email lists clean, craft relevant campaigns, and use technology to remove unengaged contacts promptly. Over two billion people use Google or Yahoo as their email provider, so adopting these standards is not optional.

Artificial Intelligence

Healthcare marketers are also looking at ways to use artificial intelligence to save time and automate processes with tools like ChatGPT, DALL-E, and Midjourney. Now, marketers are seriously evaluating tools that can assist with business processes like copywriting, graphic design, data analysis, and other functions.

However, it’s essential to carefully vet any artificial intelligence tool if you plan to use it in your marketing efforts. What data sets is it trained on? Are they biased? Is the information accurate? Some tools introduce legal compliance risks, and it’s essential to understand the risks thoroughly.

Trust is essential in healthcare marketing, and relying too heavily on AI tools can create a negative patient experience. AI tools should not replace marketers. At best, these tools can help marketers complete their work. Guardrails are required when it comes to AI tools, and healthcare marketers should be cautious to ensure their brands are well-represented by the output of these tools.

Automation and APIs

Another way to save time and measure results is using APIs and automation. Many marketers are turning to automation tactics to streamline operations in the face of increasing budgetary pressure. Advanced email marketers can use email APIs to trigger email campaigns and automated workflows when specific criteria are met, including user engagement with emails, and use dynamic content to personalize the healthcare journey. These tactics make email marketing scalable and ensure your audience receives the proper communications at the right time.

APIs can also be used to organize the results of your marketing efforts. Email APIs can deliver data about your campaigns (delivery status, open and clicks, unsubscribes, number secured, etc.) back into your marketing dashboards and databases. This is a way to help you make informed decisions and improve your marketing results. Expect to see more marketers embrace automation alongside AI tools this year.

Personalization

Personalization continues to be extremely important to successful healthcare marketing efforts. This is a challenge for healthcare providers because they must comply with HIPAA regulations in their email communications. Luckily, with the right tools and patient permission, it’s possible to personalize emails to create relevant campaigns, including using PHI in emails and messaging. When healthcare marketers have access to zero-party patient data and the right tools to execute, they can go beyond practice newsletters to create email campaigns that deliver results.

Proving Impact and Delivering ROI

Healthcare providers continue to face a challenging economic situation and may be forced to cut marketing budgets. Although some advertising channels may be forced to take a hiatus, email marketing should not be one of them. Not only do patients want to receive marketing communications via email, but email marketing also delivers one of the best returns on investment compared to other channels.

However, the way we track and measure the impact of marketing campaigns must also change. In 2024, open rates started becoming less reliable indicators of marketing success. Apple Mail’s privacy features and the increasing prevalence of email filtering and spam tools mean that marketers will need to rely on different metrics to judge the success of their campaigns. Tracking the clicks and what actions users take in other channels after receiving the email is crucial to understanding the effectiveness of your campaigns – and making adjustments to improve results. Also, keeping email lists clean and removing unsubscribed and inactive users is more important than ever to keep your IP addresses from being throttled.

Is Office 365 HIPAA Compliant?

October 18, 2024
Erik Kangas

Microsoft Office 365 can be HIPAA compliant when properly configured and covered under a Business Associate Agreement (BAA) with Microsoft. The platform includes security features, access controls, and encryption capabilities that support HIPAA requirements when implemented correctly. Healthcare organizations must enable specific security settings, configure appropriate access permissions, and train staff on proper usage to maintain compliance within the Office 365 environment.

Microsoft BAA Coverage

Microsoft offers a Business Associate Agreement covering Office 365 services when used by healthcare organizations. This agreement establishes Microsoft as a business associate under HIPAA regulations and outlines their responsibilities for protecting health information. Not all Office 365 services fall under BAA coverage – Microsoft provides documentation specifying which services qualify for healthcare data. Core services like Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams typically qualify with proper configuration. Organizations must execute this agreement before storing any protected health information in Office 365.

Email Protection Capabilities

Exchange Online includes several features supporting HIPAA compliant status for healthcare email. Transport Layer Security (TLS) encrypts email during transmission between systems. Data Loss Prevention policies can identify and protect messages containing patient information. Rights Management Services allows message encryption for sensitive healthcare communications. Organizations can implement archiving and retention policies that maintain healthcare records according to regulatory requirements. These capabilities help protect patient information sent through email while maintaining appropriate documentation for becoming HIPAA compliant.

Document Storage Safeguards

SharePoint Online and OneDrive for Business provide document storage with security features supporting HIPAA compliance. Encryption protects stored healthcare documents from unauthorized access. Permission controls restrict document viewing based on user roles and responsibilities. Audit logging tracks document access and modifications for HIPAA compliant documentation. Version history maintains records of document changes. Organizations can implement information barriers that prevent inappropriate sharing between departments. These features allow healthcare organizations to store and collaborate on patient information while maintaining appropriate security controls.

Collaborative Healthcare Communication

Microsoft Teams offers collaboration capabilities that support HIPAA compliant communication when properly configured. Private channels allow secure discussions about patient cases between authorized healthcare providers. Meeting recordings and chat logs maintain appropriate documentation of clinical consultations. Guest access controls allow external providers to participate in care discussions with proper security boundaries. Organizations can implement retention policies that maintain records according to healthcare requirements. These features enable healthcare teams to collaborate effectively while protecting patient information confidentiality.

Platform Management Tools

Office 365 includes administrative tools that help maintain HIPAA compliance across the platform. Multi-factor authentication adds security beyond passwords for accessing healthcare information. Conditional access policies can restrict system access based on device status, location, and risk factors. Mobile device management enforces security requirements on smartphones and tablets accessing patient data. Security monitoring identifies potential threats and suspicious activities across the environment. These administrative capabilities help organizations implement security programs that protect healthcare information throughout the Office 365 environment.

Workforce Readiness Elements

Achieving HIPAA compliance with Office 365 requires proper implementation and staff training beyond technical configuration. Organizations must develop policies governing appropriate use of Office 365 services for healthcare information. Staff need training on security features and compliance requirements specific to the platform. Regular security assessments help identify potential vulnerabilities in Office 365 implementations. Documentation should include Office 365 security configurations as part of overall compliance planning. These implementation practices help organizations maintain HIPAA compliance while leveraging Office 365 productivity benefits.

What Makes a Platform HIPAA Compliant?

November 20, 2024
Erik Kangas

A platform becomes HIPAA compliant through a combination of security features, privacy controls, and administrative processes that protect patient information according to HIPAA regulations. No platform is inherently compliant but, rather, compliance emerges from implementing required safeguards, obtaining a Business Associate Agreement, and configuring the platform HIPAA compliant settings to handle protected health information properly. Healthcare organizations must evaluate platforms based on these capabilities and implement appropriate security measures to maintain compliance.

Core Security Protections

To make a platform HIPAA compliant, entities must incorporate several fundamental security capabilities. Encryption protects data both during storage and transmission, preventing unauthorized access. Authentication systems verify user identities through methods like password requirements and multi-factor verification. Access controls restrict what information different users can view based on job roles and responsibilities. Audit logging creates records of who accessed information and what actions they performed. Backup systems maintain data availability while incorporating appropriate security protections. These features enable organizations to implement the safeguards required by the HIPAA Security Rule.

Vendor Agreement Framework

HIPAA compliant platforms provide Business Associate Agreements (BAAs) establishing vendor responsibilities for protecting healthcare information. These agreements define how the platform vendor handles protected health information and outlines security obligations. Platforms designed for healthcare use typically offer standardized BAAs as part of their service agreements. The agreement specifies which portions of the platform fall under compliance coverage, as some vendors exclude certain features or services. Organizations must obtain these agreements before storing any patient information on third-party platforms regardless of security features implemented.

Patient Data Privacy Mechanisms

Platforms supporting healthcare data incorporate privacy controls aligned with HIPAA requirements. Notice functionality allows organizations to inform patients about information usage and their privacy rights. Consent management captures and stores patient authorizations for information disclosures. Access request handling helps organizations respond when patients want copies of their records. These privacy features help organizations fulfill obligations under the HIPAA Privacy Rule. While security prevents unauthorized access, privacy controls manage authorized information usage according to regulatory requirements and patient preferences.

Compliance Evidence Generation

To make a platform HIPAA compliant, entities can adopt solutions that provide documentation capabilities demonstrating regulatory adherence. Configuration documentation shows how security settings protect patient information. Audit reports detail system access and usage patterns for compliance verification. Risk assessment tools help identify potential vulnerabilities within platform implementations. These documentation features support healthcare organizations during internal reviews and external audits. Thorough reporting capabilities allow organizations to demonstrate due diligence in protecting healthcare information when questions arise about compliance status.

Healthcare Process Enablement

Platforms designed for healthcare environments incorporate features that maintain compliance while supporting clinical and administrative workflows. Secure messaging allows providers to discuss patient care without compromising confidentiality. Document management includes appropriate security controls for clinical records. Task management tracks workforce activities while protecting associated patient information. These workflow capabilities allow healthcare organizations to maintain productivity while adhering to regulatory requirements. The platform architecture considers both security needs and practical usage patterns within healthcare environments.

Continuous Protection Adaptation

HIPAA compliant maintenance includes features that support compliance over time as threats evolve. Vulnerability scanning identifies potential security issues as they emerge. Update mechanisms implement security patches without disrupting operations. Configuration management prevents inadvertent changes that might compromise compliance status. Training tools help staff understand proper system usage and security procedures. These management capabilities help organizations maintain compliance as technology and regulations evolve. Effective platforms reduce the administrative burden of ongoing compliance management while maintaining appropriate security controls

LuxSci Achieves Best-in-Class Performance for Email Security

June 26, 2024
LuxSci

We’re pleased to share our latest designations and recognition for being “best-in-class” when it comes to email security, including from SecurityScorecard, SSL Labs and the Cybersecurity Excellence Awards.

As you may know, our commitment to email security is unwavering, playing a central role in everything we do. Most of all, this commitment focuses on our customers – and ensuring PHI data is secure at all times. We do this via product innovation, best practices and staying ahead of the latest threats.

With that in mind, now’s a great time to highlight our company’s core values – which are anchored in security – to give you an idea of what it’s like to work with us. Together, they make up what we call the The LuxSci Way with a focus on the following:

Secure – We protect the security and privacy of our customers’ data and their systems by taking a security-first approach.
Responsible – We are focused on cybersecurity and ensure our software and systems are continually updated for the latest threats.
Smart – We proactively apply our knowledge and deep expertise in cybersecurity to provide efficient, responsive customer support.
Trust – We sustain partnerships with our customers, and we are committed to their long-term protection and success.

98/100 on SecurityScorecard

LuxSci recently scored 98/100 and received an A rating on SecurityScorecard, a leading cybersecurity ratings firm. SecurityScorecard has ranked more than 21,000 unique vendors in the healthcare space with an average score of 88 and a B rating, placing LuxSci at the top end of the rankings in our industry.

SecurityScorecard ratings offer easy-to-read A-F ratings across a range of risk factors, including network, endpoint and application security, DNS health, and IP reputation. In total, SecurityScorecard has rated more than 11 million organizations worldwide and supports thousands of organizations with its rating technology for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting.

A+ on SSL Labs TLS Support Check

In related news, LuxSci achieved an overall A+ rating for its latest Qualys SSL Labs TLS support check. SSL Labs performs a deep analysis of the configuration of any SSL web server on the public Internet to better understand how SSL is deployed, scoring vendors across key areas, including certificate, protocol support, key exchange and cipher strength.

SSL Labs is a non-commercial research effort, welcoming participation from any individual and organization interested in SSL.

LuxSci Receives Cybersecurity Excellence Award for Healthcare

Finally, LuxSci recently received a 2024 Cybersecurity Excellence Award for healthcare products. The annual awards recognize excellence, leadership, and innovation in cybersecurity across a range of categories and industries. LuxSci was recognized for its Secure Marketing product for HIPPA-compliant marketing, which features industry-leading email security.

Part of the LuxSci Secure Healthcare Engagement Suite of software, LuxSci Secure Marketing empowers healthcare providers, payers and suppliers to use protected health information (PHI) to create secure and personalized email campaigns that increase patient engagement and improve outcomes. The highly flexible LuxSci Secure Marketing solution can securely send millions of emails per month, featuring list management, automation, easy-to-use templates, detailed reporting & analytics, and API connectivity to easily integrate with data and applications.

If you’d like to learn more about LuxSci email security, and our HIPAA-compliant healthcare communications solutions for email, marketing, forms and text, reach out to us today and schedule a call with an expert.