Care Management
- Appointment Reminders
- Notifications
- Treatment Plans
- In-Home Care & Services
- Benefits Communications
- Medical Equipment
- Billing & Payments
HIPAA Compliant Email, Marketing and Forms
Secure Healthcare Communications for the AI Era
As AI reshapes healthcare coordination and communications, LuxSci helps IT, compliance and marketing teams keep pace — with always-on encryption, PHI-safe personalization, and the secure email infrastructure that AI demands.
- HITRUST CSF Certified
- HIPAA-Compliant
- GDPR-Compliant
Trusted by healthcare organizations of all sizes
Read our reviews on G2- 20 Billion
- Emails protected
- 98+%
- Deliverability
- 2,000+
- Healthcare organizations
LuxSci software suite
Connect with Confidence
HIPAA compliant email, marketing and forms with flexible, always-on encryption, best-in-class deliverability and automated workflows.
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Secure Gateway
Automatically encrypts emails sent from Microsoft 365 and Google Workspace with no user action needed.
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Secure Email
A proven, HIPAA-compliant email solution for high-volume transactional messages and workflows.
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Secure Marketing
An easy-to-use healthcare email marketing solution built for PHI-safe personalization and hyper-segmentation.
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Secure Forms
HIPAA-compliant forms for safely collecting patient and customer data, from intake to billing to inbound marketing.
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Why it matters
Healthcare email is a bigger risk than most teams realize
Email is one of the most common ways protected health information moves, and one of the most common ways it leaks. Getting personalization and security right is the difference between an engaged patient and a reportable breach.
- 25%
- of healthcare data breaches involve email as an attack vector or point of exposure.
- $7.4M
- average cost of a healthcare data breach, the highest of any industry.
- 70%
- of patients say they would consider switching providers after a data privacy incident.
Security and Compliance
Purpose-Built for Healthcare Email Security & Compliance
LuxSci is designed from the ground up for healthcare and HIPAA compliance.
- Enforced TLS 1.2+ in Transit - Every connection secured with modern TLS standards
- AES-256 Encryption at Rest - All stored data encrypted with AES-256 bit encryption
- Role-Based Access with MFA and SSO - Granular access controls with integrated multi-factor authentication
- BAA Included for All Customers - Business Associate Agreement executed as standard
PHI-powered personalization
Unleash the power of PHI data for better results.
Personalize patient and customer experiences by delivering the right message at the right time, increasing engagement, improving outcomes and reducing costs.
- Use and collect PHI data to personalize the healthcare journey.
- Hypersegment targets for increased opens, CTRs and conversions.
- Leverage automation to optimize workflows.
- Get detailed deliverability statistics & reporting.
Protect your business
Balance data security with your business growth.
Drive your business without compromising security and compliance with the industry's most flexible email encryption options for healthcare.
- HIPAA compliant
- HITRUST certified
- GDPR-compliant
- SecureLine™ encryption
- Secure dedicated infrastructure
Use cases
Improve the end‑to‑end healthcare journey
Marketing
- Email Campaigns
- Lead Generation
- Promotions
- Verifications
- Order confirmations
- Notifications
- Upsell & Cross-Sell
Preventative Care
- Proactive Patient and Customer Engagement
- Health & Wellness Communications
- Lab Tests & Results
- Patient Data Collection
- Population Health
Definitive Guide
AI in Healthcare Communications: Where the Industry Stands
- 01 AI is already an operating reality in healthcare
- 02 Why AI Changes the Rules
- 03 AI-Manufactured PHI
- 04 Why Email Is the Pressure Point
AI in Healthcare
The AI Moment in Healthcare: Why Email Security Can't Wait
Artificial intelligence is moving faster than most healthcare compliance frameworks can absorb. Before adding AI to any PHI-adjacent email or workflow, organizations need a clear view of what's at stake, how the approach to email security changes, and what your organization should be doing now to protect patient data and stay compliant in the future.
- AI adoption in patient communications is accelerating fast
- The business impact
- What it means for email security and PHI protection
Explore LuxSci
Find the right plan for you
Choose from a range of plans and add-ons built around how your organization sends and secures email.
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For Small Practices & Businesses
Meet HIPAA compliance requirements for Google Workspace and Microsoft 365 email.
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For Mid-Sized Healthcare IT Teams
Combine automated enterprise-grade security with powerful patient engagement for driving growth.
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For Enterprise IT & Compliance Teams
Get high-volume, high throughput sending and high deliverability with dedicated infrastructure.
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For Healthcare Marketing Teams
HIPAA compliant email marketing with PHI-safe personalization, automated workflows and advanced segmentation.
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Personalized engagement
Personalized communications for better healthcare journeys
Balance security, compliance and personalization to reach every patient and customer with the right message, at the right moment, without putting PHI at risk.
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The support team is really excellent. LuxSci has consistently provided me with the best customer service from any ESP I've ever dealt with.
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LuxSci handles our high-volume patient communications with zero security incidents. The dedicated infrastructure and automated encryption give our compliance team complete peace of mind.
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LuxSci Email provides us the security, reliability, and flexibility that we need to allow us to focus on our day-to-day company functions without having to worry.
From the blog
Latest from the blog
Guidance, product news and research on secure, compliant healthcare communication.
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S/MIME Email Encryption: What It Is & How to Configure It
S/MIME encrypts email end to end and verifies the sender. Configuring it is the hard part: this post covers setup, certificate management, and when enforced TLS serves you better.
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What Is a HIPAA Violation? Types, Examples & How to Avoid Fines
Few terms in healthcare get thrown around as loosely as "HIPAA violation." It gets invoked when a nurse mentions a patient's diagnosis to a friend outside of
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What Is Secure Email? The Complete Guide for Healthcare Organizations
Secure email isn't just encryption. Learn the technical, legal, and process requirements for HIPAA-compliant email — plus how to evaluate providers.
Get in touch
Talk to a secure communications expert
We can help answer your questions, evaluate your current setup, and provide practical, expert advice on the best approach for your email security and compliance needs.
- Response within one business day
- Guidance from our compliance and deliverability teams
- No obligation, no pressure
FAQ
Common questions about HIPAA compliant email
What is the best approach to HIPAA-compliant email?
In today's environment, email strategies that balance security and HIPAA compliance with targeted, personalized engagement present huge opportunities to improve patient and customer experiences, improve outcomes and reduce costs.
Dedicated infrastructures, flexible encryption and automated capabilities can ensure your email performance is optimized for every recipient and campaign.
Can I send HIPAA-compliant emails to anyone with LuxSci?
Yes. LuxSci SecureLine™ Technology enables you to send HIPAA-compliant email to anyone with an email address. Your recipients do not need to use LuxSci themselves.
When and where does LuxSci encrypt email?
LuxSci encrypts email both in transit (via TLS transmission) and at rest on dedicated servers. Our dynamic encryption automatically selects the best encryption type for each recipient, including SMTP TLS, Secure Message Pick Up/Escrow, PGP, or S/MIME.