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Smarthosting Features

Feature Basic High Volume Advanced

Reporting: Messages Sent

Searchable, sortable, and downloadable reports of messages sent.

Reporting: Tracking and Deliverability

Searchable, sortable and downloadable reports with delivery details of every message to every recipient. You see what has been sent, what is still queued and what has been delivered successfully. If a message was not delivered successfully, you will know exactly why. Reports include:
  • The cause of any delay
  • Reason why a message bounced
  • The recipient server's delivery response.
  • Aggregate reports give you overall delivery statistics on a daily and monthly basis.

    Reporting: Email Delivery Failure Reports

    Tailor and receive automated email alerts (for delivery failures) when and how you choose.
    • At a frequency of your choice
    • For any email address or list of your choice
    Alert details include:
    • When the message was sent
    • Who sent it and from what address
    • What the subject was
    • The address of the recipient that failed
    • Exactly why the delivery failed

    These email alerts are HTML for easy reading. They also include a CSV (Excel) file with all of the data for easy analysis. These reports make it easy for you to manage your mailing lists, discover addresses that are spelled wrong, and to remove old and non-working addresses.


    SMTP Services authenticated with a username and password.

    SSL and TLS Security

    Use of your choice of insecure SMTP, SMTP over TLS, and SMTP over SSL. You may optionally choose to lock down your account to enforce the use of SSL or TLS.

    Alternate SMTP Ports

    Alternate ports for SMTP access, including use of port 80. This helps ensure the sending process even if firewalls or ISP blocking policies exist.

    Anonymous SMTP - Hide Your IP

    Hide the IP address of all computers or servers you use to send messages. Blocking your own address helps prevent messages from being blocked by the recipient.

    Message Size Limit

    100 MB 200 MB
    Messages can be up to 200 MB in encoded size. This includes all attachments.

    1000 Recipient per Message Limit

    Sent to just one IP address or as many as 1000 recipients per message.

    Sending Limit: Send to many recipients per month as you purchase

    (with Premium High Volume)

    Sending Limit: Users can send up to 300 messages/day

    (without Premium High Volume)
    Individual users are restricted to 300 messages per day unless you sign up for a "Premium High Volume" account, which allows you to send as many messages as you purchase.

    Feedback Loops with Major ISPs

    We collect spam reports via agreements with major ISPs. This helps us detect spamming and other issues quickly which helps keep our servers off of black lists. Users and administrators can peruse SPAM complains reports in our web interface. Users and administrators can also have digests of their received SPAM complaints emailed to them automatically. These contain detailed information in attached CSV files so users know about any issues as soon as possible, making opting complaining recipients out of mailing lists quick and easy.

    DKIM - Sign outbound messages

    [Optional] Configure DKIM for the domains from which you send and receive information. This allows the recipient address to add you to their DNS. This helps them verify your messages and improves deliverability.

    VERP - Variable Envelope Return Path

    [Optional] Automatic Return Path customization so bounced messages directly indicate failed addresses.

    Use Your Own From Addresses

    All sent messages must come from an email address in a domain that you own.
    • Basic High Volume users can send from multiple "From addresses", only if approved by LuxSci support. They must not be addresses at "Free email services". We can also approve the use of any address in a domain.
    • Advanced service users can send from any email address. Though based on our acceptable use policy, it must be one owned or managed by the user. "Free email services" are prohibited.

    Dedicated Servers

    Available for extremely high volume delivery to isolate your sending.

    Email Capturing

    Direct copies of all sent messages sent to another email address of your choice.

    Support for Email Archival

    Add Email Archival services.

    Outbound Email Encryption

    Send encrypted email to anyone with an email address using SecureLine.

    Support for HIPAA-Compliant Sending

    Recipient Restrictions

    Use allow and deny lists to control to whom or to what domains messages can be sent. Send copies of all outbound email messages to an email address of your choice.


    Automatically add taglines or disclaimers to all outbound email messages. These can appear in plain text or in HTML format

    Email Content Monitoring

    Scan all outbound email for specific content (keywords, phrases or regular expressions). Matched messages can be denied, sent to an auditor, or auto-encrypted using SecureLine.

    Receive Inbound Email

    Get a fully-functional email hosting account that includes:
    • 5+ GB of space
    • SecureLine, IMAP, POP
    • WebMail access to your inbound email.
    This is very useful if you need to process replies and bounces or if you need to manage secure replies to encrypted outbound email messages.


    WebMail access for sending and receiving email messages; includes an integrated calendar and address book.

    Upgrade/Add Related Services

    This kind of account can be upgraded to match your needs. Add such options as:
    • Inbound email spam and virus filtering
    • Inbound and outbound email archival
    • Domain registration and DNS services
    • Disk space, private labeling, web hosting, WebAides collaboration tools and more.
    Starting at $10/mo
    Sign Up

    "Since starting with LuxSci, I have had the pleasure of nothing less than professional, timely and highly knowledgeable support and assistance for all my broadcast email needs. And after assessing my growing email demands, LuxSci's servers have proven a perfect fit for Syngenuity. Thanks!"

    —Robert Fleischmann

    TRUSTe Privacy Certification Refund Policy Thawte Extended Validation SSL Certificate
    McAfee Secure TRUSTe Privacy Certification Thawte Extended Validation SSL Certificate Refund Policy
    • Access Anywhere
    • Fast and Robust
    • Super Secure
    • Tons of Features
    • Customizable
    • Mobile Friendly

    Send and receive email from your favorite programs, including:

     Microsoft Outlook
     Mozilla Thunderbird
     Apple Mail
     Windows Mail

    ... Virtually any program that supports POP, IMAP, or SMTP

    Keep your email, contacts, and calendars in sync:

     Apple iPhone and iPad
     Android Devices
     Windows Phone

    ... Any device with Exchange ActiveSync (EAS) support

    Relay your server's mail through LuxSci via smarthost:

    • Resolve issues with ISP sending limits and restrictions
    • Improve deliverability with better IP reputation and IP masking
    • Take advantage of Email Archival and HIPAA Compliance
    • Even setup smarthosting from Google Apps!

    Free web site hosting with any email account:

    • Start with up to 10 web sites and MySQL databases
    • DNS services for one domain included
    • Tons of features and fully HIPAA capable

    LuxSci's focus on security and privacy:

    • Read The Case for Email Security
    • Read Mitigating Security & Privacy Threats
    • Review our Privacy Policy

    The most accurate, flexible, and trusted filters in the business:

    • Premium protection with Intel Security Saas
    • Realtime virus database guards against the latest threats
    • Seven-day quarantine lets you put eyes on every filtered email
    • Supplement with our Basic Spam Filter for even more features

    End-to-end secure email encryption — to anyone, from anyone:

    • No setup required — encryption is automatic and easy to use
    • Secure outbound email with TLS, PGP, S/MIME, or Escrow
    • Free inbound encryption via our SecureSend portal
    • Independent of your recipient's level of email security
    • Widely compatible and fully HIPAA Compliant

    Add an extra layer of security with an SSL Certificate:

    • Secure your web site
    • Debrand LuxSci WebMail with your own secure domain
    • Access secure email services via your own secure domain

    Encrypt your service traffic via secure tunnel:

    • Add another layer of security to your SSL connections
    • WebMail, POP, IMAP, SMTP, web/database access
    • SecureForm posts, SecureLine Escrow, SecureSend access
    • Restrict your account to VPN access only

    Secure long-term message archival:

    • Immutable, tamperproof email retention with audit trails
    • No system requirements — minimal setup, even less upkeep
    • Realtime archival of all inbound and outbound messages
    • Works anywhere — even with non-LuxSci email hosting

    Free data backups included with all email hosting accounts:

    • Automatic backups of all email, WebAides, web/database data
    • Seven daily backups and up to four weekly backups
    • Unlimited restores included at no additional cost
    • Custom backup schedules for dedicated servers

    Automate your email management:

    • Save messages to specific folders or to LuxSci WebAides
    • Advanced text scanning with regular expressions
    • Tag messages, alter subject lines, or add custom headers
    • Filter by message charset, type, TLS status, DKIM status
    • Chain filters together for even more complex actions

    • Bulk add and edit users, aliases and more
    • Control sharing and access globally or on a granular level
    • Delegate user roles through permissions
    • Configure account-wide taglines, sending restrictions, and more
    • Remotely administer account via SOAP API

    Share, collaborate, organize, synchronize:

    • Calendars, Contacts, Documents, Notes, Widgets, Workspaces
    • Fine-grained access control and security
    • Access anywhere via secure web portal or smartphone
    • Save over solutions like Microsoft Exchange

    Free folder sharing for all email hosting accounts:

    • Share mail folders with other users in your account
    • Subscribe to only the folders you want to see
    • Set read-only or read-write access control
    • View all personal and shared folders via unified web interface

    Color code and label your email messages:

    • Define and assign multiple IMAP keywords to each message
    • Filter, search, and sort by tags
    • Compatible and synchronizes with any IMAP email client
    • Also usable with WebAide entries