Our infrastructure is designed to be rock solid and to enable to choose highly reliable and highly redundant solutions for their email and web services.

Data Center Certifications: HITRUST, SSAE16, ISO27001, SOC 1, SOC 2, SOC 3, Safe Harbor, CPS
LuxSci Certifications: HITRUST
High-speed, Multi-gigabit Networking
Redundant backbone connections to multi-Gigabit networking hardware all the way to each server provides fast, reliable connectivity.
Conditioned, Redundant N+1 Power
Open Source Software
Redundant SSD Disk Subsystems
Intrusion Detection Systems
Multi-Stage Email Delivery
LuxSci uses multiple levels of email servers to protect you from mass-emailing viruses and worms and to off-load the effort of spam, virus, and custom email filtering. Unlike many hosts, the email server used for email access and sending is NOT the same as those used for inbound email processing!

High Availability

Many high availability (HA) options are included in LuxSci's standard offerings; others are available to customers crafting custom dedicated cluster solutions at LuxSci. HA here refers to solutions that are redundant across multiple data centers, so they are resilient enough to survive a data center going down.

HA Feature Standard Optional
HA Network Switching
HA Network Firewalls
Network routing and traffic management that can survive the failure of a data center.
HA Network Load Balancing
Network load balancing that can survive the failure of a data center.
HA Server Clusters
Multiple load-balanced servers located in different data centers.
HA MySQL Cluster
A 3-server MySQL cluster that spans 3 data centers and where replication, failover, maintenance, and recovery is all seamlessly taken care of for you.
HA Data Storage
High availability storag that can be shared across multiple servers in a HA cluster so that the data is available, even if some specific servers or data centers are not.

Redundant Inbound Email Infrastructure

At LuxSci, redundancy is the key to successful email delivery. Our inbound email servers, which are separate from your email storage servers, are set up in a redundant HA configuration so that your mail is always delivered quickly and correctly even if a server or data center fails or becomes unavailable for any reason. In the unlikely event that your email storage server becomes temporarily unavailable, backup spools will automatically queue your mail and retry delivery to ensure that no mail gets dropped or lost and that it gets delivered as fast as possible.

LuxSci uses multiple levels of email servers to protect you from the impact of email floods due to mass-emailing viruses and worms and to off-load the effort of spam, virus, and custom email filtering.

Server Health Monitoring

LuxSci employs extensive server monitoring to ensure the health and reliability of all servers. This includes:

  • Constant remote monitoring of all service ports on all servers to detect service or connectivity issues.
  • A custom server health monitoring suite runs on every machine and constantly scans for a vast array of different kinds of problems — configuration, abuse, etc. — and either mitigates the problems itself or alerts support so that steps can be taken to ensure that the problem has minimal or no impact on our users.
  • Frequent automated scanning for server vulnerabilities

Email Block List Avoidance

While any email server at any provider can be block listed easily and without notice, LuxSci's acceptable use policy and monitoring make the block listing of LuxSci's email servers a rare event. In the event that a server does get block listed, LuxSci has the ability to quickly (within minutes of identifying the issue) re-route email from the affected server around the blocks so that email can be delivered while LuxSci works with the company managing the block list to remove our servers.*

*Applies to customers using our premium (non-bulk) SMTP services, not to our High Volume Outbound Emailing service.

LuxSci is the ultimate in email, not only in terms of products but also in service. From a business perspective LuxSci provides unparalleled account administration and control over spam and viruses. You won't even know all the things that are possible with email until you check out LuxSci's multitude of special email services and products. They can also integrate web hosting with your email account."

William Hopwood . Florida Atlantic University