Dedicated Servers

Why choose a Dedicated Server?

Watch the video to learn more.

Perhaps you were wondering...?

What kind of servers are these?

LuxSci dedicated servers are virtual machines running 64-bit CentOS Linux. Windows-based virtual servers are not available.

What can I do with a dedicated server?

LuxSci dedicated servers can be used for email hosting (with access via WebMail, POP, IMAP, SMTP, and ActiveSync), web hosting and MySQL database hosting, email marketing, SecureForm processing, dedicated inbound email filtering, and dedicated WebMail.

What software versions run on these servers?

By default, LuxSci is currently installing CentOS 7, Apache 2.4, MariaDB v5.5, and PHP v7.1 on new dedicated servers.

How is a dedicated server HIPAA compliant?

Dedicated servers can be HIPAA compliant. In addition to signing a BAA with you, LuxSci:

Adds software, hardware, and account-level firewalls to control traffic
Runs intrusion-detection and alerting software
Runs an AV scanner on web hosting servers
Provides isolated storage for your web, email, and database files on your own servers
Provides an appropriate environment for HIPAA-compliant Web hosting. See HIPAA-Compliant Web Sites: Requirements and Best Practices
Secures your email with SecureLine
Allows you to secures your web forms with SecureForm
Can secure your bulk email with Premium High Volume

See more about LuxSci Security and Privacy Features.

How can I access my dedicated server?

There are many ways to access and interact with your data on your dedicated server:

Email access is available via WebMail, POP, IMAP, SMTP, and optionally ActiveSync.
File system access is available via SFTP and our web-based FileManager.
Shell access via SSH is available upon request; however, root-level access is not available to customers.
MySQL access is available directly from applications running on the server, from our Web-based database manager tool, and remotely over stunnel- or VPN-secured connections.

Is my dedicated server backed up?

LuxSci automatically backs up the data on dedicated server for you. We make 7 daily snapshots kept in the same data center and 4 weekly snapshots kept in a geographically remote data center. We can restore individual files to the whole server from these backups, if necessary.

LuxSci can provide custom backup schedules and retention periods if required. There may be an additional fee for custom backups.

What is the server upgrade and downgrade process?

Upgrades and downgrades are simple. In many cases we can resize your server quickly and without any special fee.

RackSpace Business Class servers (used primarily for large-scale email solutions) do require 30-60 minutes of downtime to upgrade and can not be downgraded without a migration to a new server and IP address.

Can I add periodic processes (cron jobs)?

Yes, you can have cron jobs. These will be enabled for your by LuxSci technical support.

Are there any special billing policies or requirements for dedicated servers?

Yes.

Business Class Servers

Normal term (i.e., 1 month minimum)
Normal cancellation policy
30-day refund policy includes the business-class dedicated server.

Enterprise Class Servers

Minimum 2-month term.
30-day notice required for cancellation
30-day refund policy does not include the enterprise-class dedicated server fees.

LuxSci solutions Customized for you

Join LuxSci

...any questions?

Start Your Custom Order

New servers available in 0-3 business days

Minimum 1-month term

Free 30-minute training call included

Welcome to LuxSci!

What People Say About LuxSci

LuxSci has been a pleasure to work with. The level of support we've received from them has been top-notch. From the smallest user issue to complex custom work, LuxSci has delivered service far above what I expected. Best of all, uptime with LuxSci has been 100%."

The difference between a quality service provider and the rest is how they respond when things are not working. Being able to get someone on the phone after hours to sort out issues promptly is key. LuxSci delivered on their support promises in every respect."

I am extremely satisfied with your security features and with the extent of knowledge of your support staff. You provide a solid, reliable service and also manage to continue to add more thoughtful features -- all at a reasonable price."

You are exceeding expectations. I have been very impressed with your organization. From sales and billing to tech support, everyone has been very responsive and knowledgeable. Most problems are resolved during the first contact. Thank you for your dedication to service and excellence. I will be recommending you without hesitation."

LuxSci is a very unusual company in the respect that if you ask support for a technical help, NOTHING is ever insurmountable to them. From a 1 to a 10, they are twelve!"