- Maximizing Security & Compliance
- Maximizing Reliability
- 100s or 1000s of users
- 100s or 1000s of GB disk space
- IP Reputation Management
- Our Best SLA
- CPU, RAM, Disk and IP allocated 100% to you and no one else
Perhaps you were wondering...?
What kind of servers are these?
LuxSci dedicated servers are virtual machines running 64-bit CentOS
Linux. Windows-based virtual servers are not available.
What can I do with a dedicated server?
LuxSci dedicated servers can be used for email hosting (with access
via WebMail, POP, IMAP, SMTP, and ActiveSync), web hosting and MySQL
database hosting, email marketing, SecureForm processing, dedicated
inbound email filtering, and dedicated WebMail.
What software versions run on these servers?
By default, LuxSci is currently installing CentOS 6, Apache 2.4,
MySQL v5.5, and PHP v5.6 on new dedicated servers.
There are many ways to access and interact with your data on your
Email access is available via WebMail, POP, IMAP, SMTP, and
File system access is available via SFTP and our web-based
Shell access via SSH is available upon request; however,
root-level access is not available to customers.
MySQL access is available directly from applications running on
the server, from our Web-based database manager tool, and remotely over
stunnel- or VPN-secured connections.
Is my dedicated server backed up?
LuxSci automatically backs up the data on dedicated server for you.
We make 7 daily snapshots kept in the same data center and 4 weekly
snapshots kept in a geographically remote data center. We can restore
individual files to the whole server from these backups, if necessary.
LuxSci can provide custom backup schedules and retention periods if
required. There may be an additional fee for custom backups.
What is the server upgrade and downgrade process?
Upgrades are simple -- we can image your server and setup a new,
larger server based on that image. There is a $50 migration fee.
Downgrading is a little more complex as we cannot use an image from a
larger server to make a smaller server. For downgrades, we setup a new
server and then migrate your account data to the new machine. There is a
new server setup fee and a $100 migration fee for this process.
Both upgrades and downgrades require some down time (30-60 minutes, or
more, depending on exactly how much data is being moved) during the
migration and will change your IP address.
Can I add periodic processes (cron jobs)?
Yes, you can have cron jobs. These will be enabled for your by
LuxSci technical support.
Are there any special billing policies or requirements for dedicated
Minimum 2-month term.
30-day notice for cancellation
30-day refund policy does not cover fees for the dedicated server
You are exceeding expectations. I have been very impressed with your organization. From sales and billing to tech support, everyone has been very responsive and knowledgeable. Most problems are resolved during the first contact. Thank you for your dedication to service and excellence. I will be recommending you without hesitation."
"Based on the timely and helpful responses to my support issues, I feel that I made the right decision to become a customer earlier this year. LuxSci is definitely a quality, customer-oriented business."