Watch the video to learn more.
LuxSci dedicated servers are virtual machines running 64-bit CentOS Linux. Windows-based virtual servers are not available.
LuxSci dedicated servers can be used for email hosting (with access via WebMail, POP, IMAP, SMTP, and ActiveSync), web hosting and MySQL database hosting, email marketing, SecureForm processing, dedicated inbound email filtering, and dedicated WebMail.
By default, LuxSci is currently installing CentOS 6, Apache 2.4, MySQL v5.5, and PHP v5.6 on new dedicated servers.
Dedicated servers can be HIPAA compliant. In addition to signing a BAA with you, LuxSci:
See more about LuxSci Security and Privacy Features.
There are many ways to access and interact with your data on your dedicated server:
LuxSci automatically backs up the data on dedicated server for you. We make 7 daily snapshots kept in the same data center and 4 weekly snapshots kept in a geographically remote data center. We can restore individual files to the whole server from these backups, if necessary.
LuxSci can provide custom backup schedules and retention periods if required. There may be an additional fee for custom backups.
Upgrades are simple. In many cases we can upgrade your server quickly and without any special upgrade fee.
Downgrading is a little more complex as we cannot use an image from a larger server to make a smaller server. For downgrades, we setup a new server and then migrate your account data to the new machine. There is a new server setup fee and a $100 migration fee for this process.
Both upgrades and downgrades can require some down time (30-60 minutes, or more, depending on exactly how much data is being moved) during the migration and will change your IP address.
Yes, you can have cron jobs. These will be enabled for your by LuxSci technical support.
Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."
You are exceeding expectations. I have been very impressed with your organization. From sales and billing to tech support, everyone has been very responsive and knowledgeable. Most problems are resolved during the first contact. Thank you for your dedication to service and excellence. I will be recommending you without hesitation."
LuxSci is a very unusual company in the respect that if you ask support for a technical help, NOTHING is ever insurmountable to them. From a 1 to a 10, they are twelve!"
I am extremely satisfied with your security features and with the extent of knowledge of your support staff. You provide a solid, reliable service and also manage to continue to add more thoughtful features -- all at a reasonable price."
LuxSci has been a pleasure to work with. The level of support we've received from them has been top-notch. From the smallest user issue to complex custom work, LuxSci has delivered service far above what I expected. Best of all, uptime with LuxSci has been 100%."