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Posts Tagged ‘mx records’

How to Tell Who Supports SMTP TLS for Email Transmission

Tuesday, January 27th, 2015

SMTP TLS (Transport Layer Security) is the mechanism by which two email servers, when communicating, can automatically negotiate an encrypted channel between them so that the emails transmitted are secured from eavesdroppers.

It is becoming ever more important to use a company that supports TLS for email transmission as more and more banks, health care, and other organizations who have any kind of security policy are requiring their vendors and clients to use this type of encryption for emailed communications with them. Additionally, if your email provider supports TLS for email transmission, and you are communicating with people whose providers do also, then you can be reasonably sure that all of the email traffic between you and them will be encrypted.

How do you find out if someone to whom you are sending email uses a provider who’s servers support TLS-encrypted communications? We will take you through the whole process step-by-step, but first let us note some 6 important truths about TLS connection encryption.

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Help My Email is Down – Common Causes of Email Appearing Broken

Wednesday, June 26th, 2013

Email server down” … “My email is no longer working” … “Everything is broken, please fix it“.

These and related exclamations are very common support requests from customers who just want their email to work, but it no longer does.  Often,  the assumption is that the problem is a failure of their email server or some service outage.  While that can happen, the vast majority of the issues are much simpler…

“101” Reasons for Email Down Appearance

Well, I didn’t come up with 101 reasons, but there are many possibilities … maybe one of these is affecting your email?

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Domain Registration and DNS Management: Relax We’ve Got Your Back

Wednesday, September 12th, 2012

When it comes to the domain registration or management of a domain’s DNS records, we find some people are confused.  Common questions are:  “why is this important?”, “where do I go to make changes?” and “how do I make updates?  Here we will attempt to answer these and other questions as they relate to DNS (Domain Name Service) and domain registrations.

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