Tag: received

Tracing the Origin of an Email Message — and Hiding it

March 17, 2015

We are often asked by our users to help them determine from where an email message has originated. “Where did this spam come from?” In general, it is fairly easy to do this if you have access to the “headers” of the message.  In this post, we will show you how to determine a message’s […]

Why Email is Not Instantaneous — and Not Supposed to Be

October 15, 2013

The common perception is that email messages seem to arrive almost as soon as they are sent. Messages often appear to be delivered “instantaneously.” So, when an email delay occurs, it seems like something must be wrong. Sometimes there is a problem. Sometimes the delay is the result of normal email flow. If the messages […]

Having Problems Sending Email Because Your ISP is Blacklisted?

October 9, 2013

It happens over and over — users trying to send legitimate email messages are blocked from sending because the IP address that they are getting from their Internet Service Provider (ISP) for their personal computer (or small office) is on some major blacklist, like SpamHaus.  Comcast, for example, has been the focus of many of these […]