As an internet services company dedicated to protecting data and communications, Lux Scientiae ("Call us LuxSci for short!") upholds five core values:
LuxSci is the brainchild of Erik Kangas, whose fascination with designing high-quality, detail-oriented web-based infrastructures led to the start up of his company in 1999. Erik chose the unusual name LuxSci, derived from the Latin "light of knowledge," to encapsulate his view of the importance of developing services that bring great clarity to resolving electronic communications problems, whether they relate to a Healthcare practice that must abide by governmental requirements, to a small business that wishes to design an email marketing campaign, or to a large corporate entity seeking to bolster its security profile. LuxSci supports its customers with the most innovative products and services throughout the process.
As Erik himself says, "LuxSci has been tested through the boom and bust of internet companies, several recessions, and the exponential growth of electronic communications. We have continued to grow and to prosper the entire time. We're small, nimble, and not beholden to the whims of investors. We have excellent employee retention and we love what we do."
For more information on what LuxSci can do for you, please peruse our LuxSci FYI Blog.
Join the LuxSci community and feel safe and secure knowing that you can rely on us when it comes to your communications, so you can be more productive.
If you want an Internet Services company that is limber, business savvy, made in the USA, time-tested, and invested in your long-term satisfaction, LuxSci is a great choice.
If security, reliability, and flexibility are all important to you, LuxSci is your best choice.
If you secretly wish for a company that you are confident will understand and resolve your problems in a timely manner, then you have come to the right place.
With LuxSci on your side, you can feel secure that you have made the right choice and that we have your back.
LuxSci is a smart, agile, and responsive company focused on sustaining long-term customer relationships and providing premium services.
LuxSci strives to consistently provide extremely high quality, reliable, and secure services coupled with timely and expert customer support.
With more than 20 years engaged in to both academic research and software architecture, Erik Kangas brought the two strains of his analytical background together in 1999 as the founder of LuxSci, which provides elegant, efficient, and robust solutions for scalable email and Web hosting services, with a primary focus on the Healthcare industry. Being chief architect and developer, Erik has "grown" LuxSci to become a well-respected name in the field of online security. In fact, Erik displayed his penchant for computers as a boy in Cleveland Ohio, where he began to teach himself programming languages Basic and Pascal in 5th grade, and moved on to Assembly language as a teenager. While still in high school, Erik won first place at the Ohio state science fair, for authoring a new programming language.
With undergraduate degrees in physics and mathematics from Case Western Reserve University in 1995, Erik was one of the youngest students to be admitted (in 1993), as a full collaborator in a large-scale high-energy physics experiment. Five years later he earned his doctoral degree in computational biophysics from MIT. At Akamai Technologies, Erik made significant contributions to architecting, developing, and maintaining various Web-based applications and services. As a visiting professor of physics at MIT, he collaborated on molecular dynamic simulations. In addition to his leadership of LuxSci, Erik is now technical adviser to the board of directors at Mediprocity, which specializes in mobile-centric, secure messaging. He advises the board and C-level management on issues related to architecture, security, HIPAA, and software optimization.
An international lecturer on messaging security, Erik also consults on email best practices, secure Web site architectures, and HIPAA compliance. Erik continues to advance the mission of LuxSci: to ensure that sensitive individual information online remains secure and private. When he does take time away from LuxSci, Erik participates in endurance sports and has completed one full Ironman triathlon, four Half Ironman triathlons, and numerous marathons in the US.
Have a question? Ask Erik
Jeanne Fama, Ph.D. brings 26 years of experience to LuxSci, contributing knowledge derived from her diverse background in psychology and management. Juxtaposed with the technical expertise of Erik Kangas, her insight into the health field from large metro hospitals to rural medical centers provides unique perspective which serves LuxSci's clients through product development, sales, and marketing strategies.
Jeanne received her doctorate in Clinical Psychology from Harvard University in 2005. After completing her post doctoral fellowship at Harvard Medical School/Massachusetts General Hospital in 2008, Jeanne joined the faculty there. She continues to provide clinical care and supervision in the Department of Psychiatry while also running a successful private practice. She is currently enrolled in the MIT MBA program, where she continues to develop her business acumen to support the impressive growth of LuxSci.
Customer Support Manager
With extensive experience in IT technical support, quality assurance testing, and management, Mike joined LuxSci in 2009. He has brilliantly and persistently worked his way up from Support Technician to Support Manager. Mike keeps the well-oiled LuxSci support engine turning, makes sure that our customers are happy, and helps the team constantly learn and improve.
Russell joined the LuxSci sales team in 2016. With an MBA from Babson College and a great deal of experience in marketing and healthcare sales, Russell brings valuable organizational and sales process insight to the table.
Senior Technical Sales Engineer
Zach has been an indispensable member of LuxSci since he joined our team in 2009. Having started in customer support and worked his way up into sales and product development, Zach has extensive experience with every aspect of LuxSci and every corner of our varied product offerings. He is the consummate technical sales guru; he can help you find a custom solution to your specific business needs, no matter how complex or unique they may be.
The difference between a quality service provider and the rest is how they respond when things are not working. Being able to get someone on the phone after hours to sort out issues promptly is key. LuxSci delivered on their support promises in every respect."
LuxSci has been a pleasure to work with. The level of support we've received from them has been top-notch. From the smallest user issue to complex custom work, LuxSci has delivered service far above what I expected. Best of all, uptime with LuxSci has been 100%."
I am extremely satisfied with your security features and with the extent of knowledge of your support staff. You provide a solid, reliable service and also manage to continue to add more thoughtful features -- all at a reasonable price."
LuxSci is a very unusual company in the respect that if you ask support for a technical help, NOTHING is ever insurmountable to them. From a 1 to a 10, they are twelve!"
Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."