HIPAA-compliant Real-Time Chat
Instant, Secure Communication From Any Device
- Replacing Texting with a HIPAA-compliant Alternative
- Sending, Receiving, & Collaborating on ePHI
- Instant Communication of Text Messages and Files
- Mobile (Android and Apple), Desktop, and any Browser
- Secure Chat Rooms & Private Messaging
HIPAA-compliant Chat & Texting
Many medical professionals have patients and colleagues that prefer direct instant messaging or texting in order to communicate more quickly and conveniently. Although fast and straightforward, texting crosses insecure networks without any guarantee of encryption, which is a big problem in the medical and healthcare fields. Recipients can save text messages in multiple places and can store them on phone company servers, which is a danger when it comes to sensitive patient information. ePHI (electronic protected health information) must go over a secure network, which is why LuxSci offers SecureChat, an alternative HIPAA-compliant two-way texting and chat solution.
SecureChat for HIPAA-compliant Messaging
LuxSci's SecureChat offers HIPAA-compliant instant messaging from any device. Users can send and receive secure files in real time on mobile (Android and Apple), desktop, and other browser platforms. This form of instant communication improves workflow and care coordination and helps address and close sensitive time gaps. Other features include the ability to add/remove certain recipients from messages, apply super administrator rights, and monitor patient referrals. SecureChat users can only communicate among themselves within the secured network. Before you start chatting, you must approve each other as a "connection" in order to weed out spam and unwanted communications. You can then instantly participate in single or group conversations with messages or files up to 100MB.
SecureChat is not a website plugin and cannot be put on your Web page to chat with website visitors. SecureChat is an application on your mobile device or in your browser on your computer that allows you to instant message other app users. Facilities that have implemented SecureChat have shown that the average response time from doctors is between 1-2 minutes, compared to previous half-hour response lags. With a long chain of demand and various people involved throughout a healthcare facility, SecureChat becomes a critical component in relaying doctor's orders and patient updates. SecureChat has the ability to more efficiently, securely, and legally handle the sensitive information necessary to assure the health of your patients.
Perhaps you were wondering...?
Other questions? Call Sales
Other questions? Call Sales
Got it all figured out?
Delays in communication no longer represent a delay in care. Our facility did a pilot study and it showed that the average response time from doctors using SecureChat is 1-2 minutes, compared to 28 minutes when they used pagers and phones. I oversee a multidisciplinary team of healthcare professionals. With so many people involved, having fast, secure text messaging is critical to how we relay doctor's orders and changes in patient status, and get nursing updates and therapy reports.
Aaron Salyapongse, MD
Director of Hip and Knee Surgery at Valley Care Hospital