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High Security Dedicated Cloud Servers at Low Price

Thursday, August 1st, 2013

VPSNew LuxSci dedicated cloud servers start at $100/mo. This allows many more customers to take advantage of dedicated solutions, even a HIPAA-compliant one, without a big price tag.

See also Understanding Cloud Servers.

LuxSci has for a long time offered both dedicated physical servers, as well as dedicated virtual private servers located in our private cloud.  Now that we have signed HIPAA Business Associate Agreements with Rackspace for their public cloud infrastructure, we are able to offer dedicated virtual private servers that reside there … to all customers: those with compliance needs and those without.   The ease of public cloud server management and the low underlying cost of these solutions enables LuxSci to provide its services on them to its customers at a much lower price point than was previously possible.

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Tags: cloud server, dedicated, hipaa, server, virtual private server, vps
Posted in Dedicated & Cloud Servers, New Feature Announcements
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LuxSci Announces: Secure Email Marketing

Friday, May 31st, 2013

WESTWOOD, MA, May 31, 2013 — LuxSci® announces the recent launch of Secure Email Marketing, a unique solution to combined need for email marketing, patient engagement, and patient communication while remaining fully HIPAA compliant.

LuxSci’s existing Secure High Volume mailing service enables sending vast quantities of email for marketing and transactional purposes. This service is quick and easy to use and includes lots of reporting features. However, you still have to use some email program or service for composing your messages, managing your mailing lists, and managing their sending through the Secure High Volume API/SMTP sending service.  We have found that many customers do not have any tools for managing their bulk mailing campaigns and want a simple, powerful web-based system for this purpose.

The LuxSci Secure Email Marketing is just that, an extremely feature rich, web-based, email marketing service that can is plugged directly into LuxSci Secure High Volume, so that all of these messages are sent securely.

“Email marketing is a commodity — there are literally hundreds of companies that will happily help you send your marketing messages and track the success of your campaigns.   LuxSci’s Secure Marketing service is the only one to do all of that, but in the context of HIPAA compliance and ease of use.  This is a game changer for health care.” says Erik Kangas, CEO of LuxSci.

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Tags: api, bounces, bulk email, click tracking, email marketing, hipaa, mailer, smtp, spotlight, unsubscribe
Posted in Business Solutions, Email Marketing, New Feature Announcements
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Email Encryption Opt Out Now Available for Outlook and Other Email Programs

Friday, December 7th, 2012

A few weeks ago, we introduced the option for users in security-enabled accounts (such as users subject to HIPAA compliance requirements) to determine for themselves which messages need to be encrypted and which do not.  See: HIPAA Compliant Email – You Decide Which Messages Need Encryption

The  “SecureLine Opt Out” feature was then only available to users of our web-based email interface.  Now, the “SecureLine Opt Out” feature is also available to:

  • Premium Mobile Sync users on mobile devices
  • Customers using SMTP from mobile devices
  • Customers using SMTP from most email programs (e.g. Outlook, Thunderbird, Mac Mail, etc.)
We have also enhanced Opt Out to enable administrators to have more control over who can and cannot opt out of SecureLine email encryption.

Tags: hipaa, mac mail, opt out, outlook, secureline, smtp, subject, thunderbird, tls, webmail
Posted in New Feature Announcements
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Graymail “Spam”: What it is and how to get rid of it!

Tuesday, November 13th, 2012

“GrayMail” sounds like either some shriveled up husk of an email message, or the undead ghost of messages coming back to haunt me.  Both concepts are not far off the mark.

Spam is easy to define – mail that you do not want and have never asked to receive.

GrayMail is legitimate bulk mail that was requested by you in the past (even if you don’t remember doing so), but  which you no longer want. Graymail is generally not considered spam, yet
it represents a significant nuisance and often the unsubscribe options provided fail to work (or you may not want to use “unsubscribe” as you are afraid of inviting more unwanted email).

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Tags: bulk mail, filtering, greymail, spam
Posted in New Feature Announcements
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Ultimate Control: Manage Access to Your Services with Custom Firewalls

Saturday, October 13th, 2012

Can I block this one IP that is scanning our accounts?  Can I restrict my account so that people can only access it from our office network, or require that they authenticate to WebMail first (using two-factor authentication)?

LuxSci is constantly asked for fine-grained access controls by customers who are in shared environments (sharing the same servers with many other accounts).  However, blocking access from IP addresses globally at the request of one customer may potentially affect other customers using the same system.

That is, until now. LuxSci customers can now configure their own custom firewalls to allow and deny access as they see fit without affecting other customers sharing the same server(s).

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Tags: access control, alerts, firewall, insecure, login, password, password guessing, secure, security
Posted in LuxSci Library: Security and Privacy, New Feature Announcements
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