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LuxSci Announces: Secure Email Marketing

Friday, May 31st, 2013

WESTWOOD, MA, May 31, 2013 — LuxSci® announces the recent launch of Secure Email Marketing, a unique solution to combined need for email marketing, patient engagement, and patient communication while remaining fully HIPAA compliant.

LuxSci’s existing Secure High Volume mailing service enables sending vast quantities of email for marketing and transactional purposes. This service is quick and easy to use and includes lots of reporting features. However, you still have to use some email program or service for composing your messages, managing your mailing lists, and managing their sending through the Secure High Volume API/SMTP sending service.  We have found that many customers do not have any tools for managing their bulk mailing campaigns and want a simple, powerful web-based system for this purpose.

The LuxSci Secure Email Marketing is just that, an extremely feature rich, web-based, email marketing service that can is plugged directly into LuxSci Secure High Volume, so that all of these messages are sent securely.

“Email marketing is a commodity — there are literally hundreds of companies that will happily help you send your marketing messages and track the success of your campaigns.   LuxSci’s Secure Marketing service is the only one to do all of that, but in the context of HIPAA compliance and ease of use.  This is a game changer for health care.” says Erik Kangas, CEO of LuxSci.

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Tags: api, bounces, bulk email, click tracking, email marketing, hipaa, mailer, smtp, spotlight, unsubscribe
Posted in Business Solutions, Email Marketing, New Feature Announcements
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Email Encryption Opt Out Now Available for Outlook and Other Email Programs

Friday, December 7th, 2012

A few weeks ago, we introduced the option for users in security-enabled accounts (such as users subject to HIPAA compliance requirements) to determine for themselves which messages need to be encrypted and which do not.  See: HIPAA Compliant Email – You Decide Which Messages Need Encryption

The  “SecureLine Opt Out” feature was then only available to users of our web-based email interface.  Now, the “SecureLine Opt Out” feature is also available to:

  • Premium Mobile Sync users on mobile devices
  • Customers using SMTP from mobile devices
  • Customers using SMTP from most email programs (e.g. Outlook, Thunderbird, Mac Mail, etc.)
We have also enhanced Opt Out to enable administrators to have more control over who can and cannot opt out of SecureLine email encryption.

Tags: hipaa, mac mail, opt out, outlook, secureline, smtp, subject, thunderbird, tls, webmail
Posted in New Feature Announcements
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Graymail “Spam”: What it is and how to get rid of it!

Tuesday, November 13th, 2012

“GrayMail” sounds like either some shriveled up husk of an email message, or the undead ghost of messages coming back to haunt me.  Both concepts are not far off the mark.

Spam is easy to define – mail that you do not want and have never asked to receive.

GrayMail is legitimate bulk mail that was requested by you in the past (even if you don’t remember doing so), but  which you no longer want. Graymail is generally not considered spam, yet
it represents a significant nuisance and often the unsubscribe options provided fail to work (or you may not want to use “unsubscribe” as you are afraid of inviting more unwanted email).

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Tags: bulk mail, filtering, greymail, spam
Posted in New Feature Announcements
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Ultimate Control: Manage Access to Your Services with Custom Firewalls

Saturday, October 13th, 2012

Can I block this one IP that is scanning our accounts?  Can I restrict my account so that people can only access it from our office network, or require that they authenticate to WebMail first (using two-factor authentication)?

LuxSci is constantly asked for fine-grained access controls by customers who are in shared environments (sharing the same servers with many other accounts).  However, blocking access from IP addresses globally at the request of one customer may potentially affect other customers using the same system.

That is, until now. LuxSci customers can now configure their own custom firewalls to allow and deny access as they see fit without affecting other customers sharing the same server(s).

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Tags: access control, alerts, firewall, insecure, login, password, password guessing, secure, security
Posted in LuxSci Library: Security and Privacy, New Feature Announcements
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DuoSecurity: Advanced Two-Factor Login for LuxSci’s Web Interface

Friday, December 30th, 2011

Two-Factor logins require users to

  1. Enter their username and password correctly (the 1st factor)
  2. Authenticate a second way (e.g., by entering a code delivered to their mobile phones).
Using two-factor authentication ensures that even if a user’s password is discovered, guessed, or captured, a malicious user still cannot gain access to the user’s account … at least not without also having access to the second factor.
Two-factor authentication significantly enhances the security of any system:
  • LuxSci staff use it for all administrative actions through our web interface and the server command line.
  • It is required for PCI compliance
  • It is appropriate for HIPAA compliance
LuxSci has long offered a simple and effective two-factor option for its web interface. Now, LuxSci also supports DuoSecurity Two-Factor authentication. This option provides many advanced user and administration features and is cost-effective (usually free) for small organizations.

Tags: android, bypess code, duo, DuoSecurity, hardware token, iphone, pci compliance, sms, two-factor, two-factor authentication
Posted in LuxSci Library: Security and Privacy, New Feature Announcements
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