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LuxSci Provides Oracle Cloud Infrastructure Customers Secure High Volume Email Solution to Protect Healthcare Data

Tuesday, April 18th, 2023

LuxSci Secure High Volume Email Sending is Powered by Oracle Cloud and Available on Oracle Cloud Marketplace

BOSTON, MA– LuxSci, a HIPAA-compliant and HITRUST certified email service provider, and member of Oracle PartnerNetwork (OPN), is pleased to announce its Secure High Volume Email Sending solution has achieved Powered by Oracle Cloud Expertise and is now available on Oracle Cloud Marketplace, offering added value to Oracle Cloud customers.

Protected health information is highly valued by cybercriminals, which puts healthcare organizations at serious risk of ransomware and other cyberattacks. In 2020, 60% of all ransomware attacks targeted the healthcare industry. Oracle Cloud Infrastructure (OCI) is a deep and broad platform of public cloud services that enables customers to build and run a wide range of applications in a scalable, secure, highly available, and high-performance environment. OCI’s security-first design, encryption by default, and computing model proactively addresses common cybersecurity threats posed to the healthcare industry. Powered by Oracle Cloud, LuxSci provides highly secure and custom healthcare communications solutions for customers of all sizes.

“Our mission is to protect healthcare communications through highly secure solutions that are also highly flexible. OCI’s configuration options allow us to architect custom deployments for our customers that meet their unique security and compliance needs,” said Erik Kangas, CEO of LuxSci.

Before working with OCI, LuxSci used several public and private cloud providers, but they needed many customizations and upgrades to meet LuxSci’s stringent security standards. Combining OCI’s best-in-class cloud infrastructure with LuxSci’s best-in-class security solutions for healthcare communications creates a highly secure environment for any compliance need.

In addition to the security advantages of OCI, LuxSci has recorded measurable performance improvements to its systems, including memory that is 10 to 20 times faster than other public clouds and markedly improved CPU performance. These benefits are delivered directly to its customers, whose email and web services are speedier and more responsive.

“The cloud represents a huge opportunity for our partner community,” said David Hicks, vice-president, Worldwide ISV Cloud Business Development, Oracle. “LuxSci’s commitment to innovation and security with Oracle Cloud Infrastructure can help our mutual customers with cloud-enabled encrypted communications solutions designed for healthcare and compliance and ready to meet critical business needs.”

As ransomware threats increase, so does the demand for digital patient communication. Healthcare organizations must invest in the patient experience to keep patients satisfied and engaged in their healthcare journey. 60% of consumers expect their digital healthcare experience to mirror the consumer experience of retail. Healthcare organizations must adopt digital communication technology that is secure enough to send PHI and can engage patients at scale.

Together, Oracle and LuxSci are providing their customers with the highly secure environment needed for healthcare data. LuxSci Powered by Oracle Cloud enables secure, scalable, and reliable communications designed to meet the healthcare industry’s unique needs.

The Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications offering unique business solutions, including ones that extend Oracle Cloud Applications. Powered by Oracle Cloud Expertise recognizes OPN members with solutions that run on Oracle Cloud. For partners earning the Powered by Oracle Cloud Expertise, this achievement offers customers confidence that the partner’s application is supported by the Oracle Cloud Infrastructure SLA, enabling full access and control over their cloud infrastructure services as well as consistent performance.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) is Oracle’s partner program designed to enable partners to accelerate the transition to cloud and drive superior customer business outcomes. The OPN program allows partners to engage with Oracle through track(s) aligned to how they go to market: Cloud Build for partners that provide products or services built on or integrated with Oracle Cloud; Cloud Sell for partners that resell Oracle Cloud technology; Cloud Service for partners that implement, deploy and manage Oracle Cloud Services; and License & Hardware for partners that build, service or sell Oracle software licenses or hardware products. Customers can expedite their business objectives with OPN partners who have achieved Expertise in a product family or cloud service. To learn more visit: http://www.oracle.com/partnernetwork.

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Tags: oracle, press release
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LuxSci and Compliancy Group Work Together to Transform Healthcare Communications

Wednesday, September 14th, 2022

Boston, MA- September 2022 – LuxSci, a provider of HIPAA-compliant email services, is pleased to announce a new partnership with Compliancy Group, a leading software solution for healthcare compliance. By partnering with LuxSci, Compliancy Group can offer best-in-class email security solutions to close technology gaps identified by their proprietary compliance platform.

“The way healthcare organizations communicate with patients is constantly evolving. These organizations often fail to realize that HIPAA regulates the ways in which providers can communicate with patients and the tools that they are permitted to use. As a forward-thinking email service provider, LuxSci has taken the steps required to meet HIPAA’s communication standards.” Kelly Koch, Director of Dental Relations, Compliancy Group.

The Covid-19 pandemic forced healthcare organizations to adopt new digital technologies quickly. Many turned to Compliancy Group to navigate the complex HIPAA compliance questions associated with new technologies like telehealth. Likewise, providers rapidly implemented digital tools, like LuxSci’s suite of HIPAA-compliant email solutions, to engage patients. The partnership allows LuxSci and Compliancy Group to help healthcare organizations address the difficult compliance questions that arise during digital transformation.

“Compliancy Group offers a vital service to healthcare organizations and vendors in these rapidly changing times. Their comprehensive compliance platform allows providers to navigate this heavily regulated environment with the confidence that they are complying with HIPAA. LuxSci is proud to partner with Compliancy Group to help their customers secure email communications and engage patients with HIPAA-compliant technology.” Heather Clark, Vice President of Strategic Partnerships, LuxSci.

Compliancy Group enables healthcare organizations and vendors serving the healthcare industry to achieve HIPAA compliance through an easy-to-use software platform and live guided coaching. The Guard, its proprietary compliance platform, covers all the necessary parts of the HIPAA regulation to protect organizations in case of an audit. Compliancy Group awards clients the HIPAA Seal of Compliance upon successful completion. The Seal can be used in marketing and proves they are dedicated to protecting patient information and have completed the steps required to satisfy the law.

LuxSci provides secure email solutions to help healthcare organizations meet compliance requirements and protect patient data. LuxSci’s SecureLine encryption technology helps healthcare providers reduce risk profiles while providing easy-to-use email tools. LuxSci’s top-rated US-based support team goes above and beyond to help organizations stay protected.

 

Tags: compliancy group, healthcare marketing, hipaa compliance, luxsci news, partnerships, patient engagement, press release
Posted in Affiliates & Resellers, Industry News
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LuxSci is Offering Free Secure Email During COVID-19 Pandemic

Thursday, April 23rd, 2020

High Volume COVID-19 Test Results Communicated Quickly and Securely

The evolving COVID-19 pandemic continues to place extreme strain on healthcare services and diagnostic labs needing to communicate critical information, such as test results, quickly and efficiently.  These organizations are nevertheless still constrained by HIPAA regulations. LuxSci is extending its offer for free HIPAA-compliant emailing services through October 1st, 2020 to help them cope with these demands and to speed time-sensitive communications.  Interested organizations may apply at our website: LuxSci COVID-19.

LuxSci’s CEO, Erik Kangas, stressed the importance of secure email for medical test results:

“Email communication sounds mundane, but right now it can literally save lives and help us bootstrap our way back to normal more safely.  As the country starts to open up and we struggle to socially distance, knowing your results days or hours sooner may be the difference between attending an event or staying home. As I watch friends and family fall sick and fear for others, I realize that this is one unique way that we can make a small but important difference.  LuxSci is one of the few companies that has positioned itself to provide high volumes of truly HIPAA-compliant email.”

High volumes of testing and retesting will continue through the foreseeable future, thus leading to an urgent need to deliver test results to increasingly large numbers of people in a timely and secure manner.  Use of email for health care communications supports this. It’s instantaneous and ubiquitous. Even with the advent of “instant COVID-19 testing,” lab-based testing remains crucial as it provides the most accurate data about infection.

LuxSci is providing its HIPAA-compliant transactional email service free to any organization delivering COVID-19-related health or safety information. (Some restrictions may apply.)  Services are available to testing labs as well as healthcare organizations of any size: those with modest needs (up 25,000 messages/month) and high-capacity needs (millions of messages per month).  Typical pricing for these services ranges from $100/month to well over $1000/month, depending on the volume.

Interested organizations may apply by visiting our website: LuxSci Covid-19.

 

(Previous content: March 13th, 2020 – See Press Release)

In response to the US declaration of a COVID-19 public health emergency, LuxSci is offering companies the ability to send free High Volume HIPAA-compliant health/safety-related email securely, free of charge, until July 1st, 2020.

CEO Erik Kangas said,

“Communication during the COVID-19 emergency is essential, and LuxSci wants to help. That’s why, starting immediately, we are offering eligible companies the ability to share vital information with their employees and consumers free of charge. We hope the six-month window will be generous enough for this health emergency to resolve out of crisis mode and into maintenance mode.”

He added,

“We are providing accounts for sending up to 25,000 emails per month to smaller organizations with modest needs.  For larger organizations, who may need to send into the millions of messages each month, we are providing free dedicated server sending solutions.”  Both solutions are free through July 1st.   With CoronaVirus fears taking hold, the need for secure communication is in unprecedented demand. Our goal is to help protect personal information from predation during this crisis and to facilitate the fast, secure communication of critical information, such as medical testing results.  If we can give companies and consumers one less thing to worry about, this is the right thing to do.”

LuxSci’s HIPAA-compliant email solutions enable companies to send PHI and other sensitive information during mission-critical or sensitive sending scenarios.

This promotion is available to all new eligible US clients; terms and conditions apply.  Existing customers who have a similar need can also apply.

Apply for Free Service

Tags: covid-19, high volume email sending, press release
Posted in LuxSci Insider
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Press Release: How To Text and Remain HIPAA-compliant

Tuesday, March 15th, 2016

WESTWOOD, MA, March 15, 2016 — LuxSci® announces the recent launch of SecureText, a unique solution to concerns about HIPAA-compliant text messaging, and an important step to safeguard and secure electronic patient health information (ePHI).

Communicating through text message is a convenience to which we have grown rapidly accustomed. However, sending unsecured texts places healthcare providers and patients at risk in several ways: (1) ePHI-laden messages are not always encrypted during transmission or storage; (2) anyone with access to a recipient’s phone or stored messages can view ePHI-laden messages; (3) and some ePHI-laden text messages travel through organizations which lack required HIPAA Business Associate Agreements. Additionally, since healthcare providers are required to obtain and maintain consent from patients for texting – providers must ensure that patients are adequately educated on the risks associated with sending ePHI via text and presented with secure alternatives to insecure texting.

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Tags: ePHI, hipaa, press release, securetext, text message
Posted in LuxSci Insider, LuxSci Library: HIPAA
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