With the amount of business done via email these days, it's not uncommon to receive dozens if not hundreds of messages a day. If you're the kind of person that doesn't like them all stacking up in your inbox, then you're probably already familiar with the concept of mail filters or rules. A filter can quickly sort, organize, or discard your incoming mail according to your explicit instructions. This makes it easy to manage high volumes of incoming mail automatically without having to manually move, forward, or delete even a single message. Almost all filters can match a given text string in the subject or body of the message and then take one of these basic actions, but LuxSci's Custom Email Filters provide an even more extensive list of capabilities, which you can see in the sections below.
Custom Email Filters are a basic feature of our WebMail interface and are included with all email hosting accounts at no additional charge. For some examples of how they can be used, see our Custom Filter case study.
You can use combinations of the following criteria to determine what messages match your filter.
You can choose what happens to matching messages
Lastly, you can choose to have your filters only run only on certain days of the week and/or in certain time ranges. E.g. to send an auto-response at night or to forward copies of certain email messages when you are not typically at work.
Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."
LuxSci is a very unusual company in the respect that if you ask support for a technical help, NOTHING is ever insurmountable to them. From a 1 to a 10, they are twelve!"
The difference between a quality service provider and the rest is how they respond when things are not working. Being able to get someone on the phone after hours to sort out issues promptly is key. LuxSci delivered on their support promises in every respect."
I wanted to congratulate you on your service; the reduction in Spam is incredible, and the speed of delivery is stunning. I am recommending you to all of my friends and associates! You can quote me on that!"
LuxSci has been a pleasure to work with. The level of support we've received from them has been top-notch. From the smallest user issue to complex custom work, LuxSci has delivered service far above what I expected. Best of all, uptime with LuxSci has been 100%."