Vendors' BAA

As required by HIPAA, LuxSci has explicit Business Associate Agreements in place with all its vendors that could come into contact with your ePHI. They include:

  • RackSpace Private Cloud and Dedicated Servers—our data center provider.
  • RackSpace Public Cloud
  • Excel Micro—our partner delivering for Proofpoint Premium Email Filtering and Sonian Email Archival
  • McAfee/Intel—our partner for Premium Filtering and Archival
  • SecureVideo—our partner for SecureVideo
  • Nuevasync—our partner for MobileSync
  • Mediprocity—our partner for SecureChat
  • Amazon AWS
  • AnswerConnect—our phone call dispatch service

LuxSci BAA

LuxSci customers with HIPAA accounts must read, agree to, sign, and return LuxSci's HIPAA Business Associate Agreement and Account Restrictions Agreement. This version is updated with the provisions required by the Omnibus Final Rule.

Customers with HIPAA accounts can read these agreements and fill out the form to signify their agreement to these terms of service and to include their written signature, captured using LuxSci's Ink Signature technology.

Who should sign? To ensure HIPAA compliance, an officer of your organization with legal right to enter into a HIPAA Business Associate Agreement should be the one to sign. If you have someone without sufficient authority sign (a Webmaster, for instance) the agreement, then it's possible you're failing to properly meet your obligations under HIPAA.

Can I modify the BAA? LuxSci does not generally accept customer-suggested modifications to its HIPAA BAA. For customers with a strong need, we do have a fee-based to pay for reviewing your BAA change requests; the changes may or may not be permitted. LuxSci ensures that the spirit of its BAA is consistent across all customers so that LuxSci can consistently abide by the terms of the BAA without needing to refer to many various contracts for every situation that may arise.

Agreements: PDF versions of the agreements for review:


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