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Phone: 800-441-6612

Vendors' BAA

As required by HIPAA, LuxSci has explicit Business Associate Agreements in place with all its vendors that could come into contact with your ePHI. They include:

  • RackSpace Private Cloud and Dedicated Servers—our data center provider.
  • RackSpace Public Cloud
  • Excel Micro—our partner delivering for Proofpoint Premium Email Filtering and Sonian Email Archival
  • McAfee/Intel—our partner for Premium Filtering and Archival
  • SecureVideo—our partner for SecureVideo
  • Nuevasync—our partner for MobileSync
  • Mediprocity—our partner for SecureChat
  • Amazon AWS
  • AnswerConnect—our phone call dispatch service

LuxSci BAA

LuxSci customers with HIPAA accounts must read, agree to, sign, and return LuxSci's HIPAA Business Associate Agreement and Account Restrictions Agreement. This version is updated with the provisions required by the Omnibus Final Rule.

Customers with HIPAA accounts can read these agreements and fill out the form to signify their agreement to these terms of service and to include their written signature, captured using LuxSci's Ink Signature technology.

Who should sign? To ensure HIPAA compliance, an officer of your organization with legal right to enter into a HIPAA Business Associate Agreement should be the one to sign. If you have someone without sufficient authority sign (a Webmaster, for instance) the agreement, then it's possible you're failing to properly meet your obligations under HIPAA.

Can I modify the BAA? LuxSci does not generally accept customer-suggested modifications to its HIPAA BAA. For customers with a strong need, we do have a fee-based to pay for reviewing your BAA change requests; the changes may or may not be permitted. LuxSci ensures that the spirit of its BAA is consistent across all customers so that LuxSci can consistently abide by the terms of the BAA without needing to refer to many various contracts for every situation that may arise.

Agreements: PDF versions of the agreements for review:

Customer Signature*     clear area Date:

Draw your signature in the box above. On a desktop or laptop computer, you can use a mouse (click and drag to draw). On a touch screen device, you can use a stylus or your finger.

Customer Name* Customer Organization
Customer Title Account or Order Number*

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"I've had lots of different mail services and I've got to say that yours is amazing. Spam filtering is terrific. I've never been happier. I just wanted to let you know that I'll be spreading the word!"

—Rob Rettberg, TheOtherStudio

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• Access Anywhere
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• Super Secure
• Tons of Features
• Customizable
• Mobile Friendly

Send and receive email from your favorite programs, including:

 Microsoft Outlook
 Mozilla Thunderbird
 Apple Mail
 Windows Mail

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Keep your email, contacts, and calendars in sync:

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 Android Devices
 Windows Phone

... Any device with Exchange ActiveSync (EAS) support

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LuxSci's focus on security and privacy:

• Read The Case for Email Security
• Read Mitigating Security & Privacy Threats
• Review our Privacy Policy

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Color code and label your email messages:

• Define and assign multiple IMAP keywords to each message
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• Compatible and synchronizes with any IMAP email client
• Also usable with WebAide entries