Considering dedicated versus shared services? What's the difference really? Shared service like a big city with lots of unrelated people sharing resources. Things are usually peaceful in the city, but sometimes the people get in each other's way, cause traffic jams, disturb the peace or worse. With a dedicated server, you have an island fortress, a space and resources reserved just for you.
A dedicated server provides increased security and privacy through a physical separation from unrelated customers. You are much less at risk if another customer is attacked or hacked. Increased reliability because you do not have to share memory, CPU, network disc space and other resources with other customers and a possibly better reputation as your server's address is not also doing things for others.
Additionally, unlimited service tiers are exclusively available on dedicated servers. The only limit is the power of the server you choose to purchase. Dedicated is best for accounts that need hundreds or thousands of users or gigabytes of storage, secure web hosting, security or compliance and maximum reliability.
LuxSci is a very unusual company in the respect that if you ask support for a technical help, NOTHING is ever insurmountable to them. From a 1 to a 10, they are twelve!"
Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."
As a dentist, I'm glad I found LuxSci to walk me through the process of becoming HIPAA-compliant! Once I signed up, Connie and Peter both helped me setup get situated with my secure email service. Getting my Business Associate Agreement also a snap. Thank you LuxSci. Now I can concentrate on treating patients!"
I just wanted to say thanks to all the great support and sales people I've dealt with from LuxSci. Our website launched this weekend nearly flawlessly and had great help from your support department. Keep up the good work!"
The difference between a quality service provider and the rest is how they respond when things are not working. Being able to get someone on the phone after hours to sort out issues promptly is key. LuxSci delivered on their support promises in every respect."