55% of small and medium businesses suffered a cyberattack in 2016; 50% suffered a data breach. The frequency of these problems and the risk to business is only rising. If you have not yet felt the pain, you may be in for a surprise.
Most businesses outsource to simplify their operations, minimize their risk profile, and stay on the cutting edge of technology. But how do you pick the right company?
Obviously it must have the features and flexibility to mold to your unique business. But that's no longer enough.
No matter your industry, you have to reduce your risks. Ignoring security is no longer a legitimate choice. Your provider needs to be focused on security and privacy and your challenge is to select one whose culture and philosophy are a best fit for you.
When you have questions and when problems crop up, as they always do, you hope you have chosen a company that responds quickly, helps you effectively, and treats you kindly.
Its a lot to ask for.
Fortunately, LuxSci has been focused email and web solutions since 1999 and integrating security since 2002. We are known for premium services with more agility, flexibility, and customizability than competitors. We also have a reputation for fantastic support. Our customers consistently our support as 9 out of 10, or better.
Flexibility, security, support.
That's LuxSci's commitment to you.
You are exceeding expectations. I have been very impressed with your organization. From sales and billing to tech support, everyone has been very responsive and knowledgeable. Most problems are resolved during the first contact. Thank you for your dedication to service and excellence. I will be recommending you without hesitation."
LuxSci has been a pleasure to work with. The level of support we've received from them has been top-notch. From the smallest user issue to complex custom work, LuxSci has delivered service far above what I expected. Best of all, uptime with LuxSci has been 100%."
We use your High Volume SMTP service for our automated invoicing and purchase confirmations, so it is a critical part of our business. Your bulk SMTP has been the most reliable and cost effective I have used. The technical and sales support have been timely, efficient, and effective. I highly recommend."
Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."
I just wanted to say thanks to all the great support and sales people I've dealt with from LuxSci. Our website launched this weekend nearly flawlessly and had great help from your support department. Keep up the good work!"