Text messages are generally insecure and never HIPAA compliant. Medical professionals have been warned against the use of texting for years. However, many prefer the speed and convenience of texting over email. Luxsci Secure Text is the HIPAA compliant solution for sending sensitive information to any mobile phone via a regular text message without the need for the sender or recipient to use any special application. Secure Text combines the security of email encryption with the convenience of text messaging delivering messages to your recipient's mobile phones in real time. When a secure text message is sent, the recipient receives a link to the secure text portal to view the message. The portal can also be used to send secure replies back to the sender. The Secure Text portal is easy to use and specifically optimized for mobile devices to provide the smoothest possible experience while also ensuring message security.
The first time someone receives a message, they will quick register an account within the Secure Text portal. This account is used to verify the recipient's identity and keep message content private. Secure Text can be sent from a variety of platforms, such as Luxsci Web Mount or any email program. Luxsci's calendar and task tools can also be set up to send secure text message appointment reminders and notices via Secure Text. You may also integrate secure text messaging into any application you currently have with our API. Secure Text perfectly complements Luxsci's Secured Email and SecureForm solutions.
I am extremely satisfied with your security features and with the extent of knowledge of your support staff. You provide a solid, reliable service and also manage to continue to add more thoughtful features -- all at a reasonable price."
I just wanted to say thanks to all the great support and sales people I've dealt with from LuxSci. Our website launched this weekend nearly flawlessly and had great help from your support department. Keep up the good work!"
Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."
LuxSci has been a pleasure to work with. The level of support we've received from them has been top-notch. From the smallest user issue to complex custom work, LuxSci has delivered service far above what I expected. Best of all, uptime with LuxSci has been 100%."
We use your High Volume SMTP service for our automated invoicing and purchase confirmations, so it is a critical part of our business. Your bulk SMTP has been the most reliable and cost effective I have used. The technical and sales support have been timely, efficient, and effective. I highly recommend."