First, let's look at the various sections of the WebMail page. On the left, we have email folders. Here in the center, your list of messages. Down below, the message view or preview pane. Up above, your common actions, your menu. And up here is your quick access toolbar for getting to other sections of the site quickly.
One of the first things I want to show you is the use of the full-screen button. If you have a small screen and like more space, click on the full screen button to hide the top menus and toolbars. This way, you can focus on WebMail itself and have as much space as possible to manage your email.
If you want to get back to your other navigational items, click on the cancel full-screen button.
Some people don't like having the email message list in the view pane on the screen at the same time. They would like to have more space. You can switch to that kind of view by either dragging this drag bar down to the bottom, or clicking this icon here.
In this view, you get to see your entire message list, and when you click on a message, the message list goes away, and you see the message itself. You click here to go back to your message list, or use these navigation buttons to scroll through the messages in your folder. The next one, the end, the beginning, or click this icon again to switch back to the two-pane view.
People often like to sort email. Just click on the header to sort the messages in your folder by the values in that header. Click once to sort in one direction, click again to sort in the other direction. This way, I'm sorting ascending by date, now I'm descending by date.
Sometimes, you want to search for email messages. To search for an email message, click on the search box, enter the word you want to search for. For example: Demo. Hit enter, or click on the icon, and here are all the matching messages.
This basic search finds the text or the words that you've selected anywhere in the message, bodies, or headers. You can tell that the search is active by this blue highlight here. You can cancel the search by clicking on the X.
You can do more advanced searches using this down arrow and going into advanced search.
Many of the common actions that you take with an email are given in this toolbar here, such as replying, forwarding, deleting, moving messages, et cetera. You can customize what's in this toolbar in your settings available here. If you want to actually perform one of these actions, you have to select a message first.
Click on a message to select it. You can hold down a control key and click on additional messages to select multiple messages. You can also hold down the shift key and click to select a range of messages, just like you would in other programs. Now that you have messages selected, you can choose actions such as delete. Or with one message, reply.
One neat feature of LuxSci email are the in-line commands. If you hover over this column subject, you will see an X appear. This will delete the message right away. If the message is already marked for deletion, a plus will appear and that will un-delete the message.
Similarly, next to it, there is a little envelope icon. You click on this to bring up a menu for replying and forwarding messages. Over here, it has the messages in the read column, you can click on this to toggle message read versus unread status.
On the left are all of your email folders. The trash folders is where messages go when you've deleted them, the backup folder can keep copies of all of your recent messages. By default, we keep the latest 100. The sent mail folder keeps copies of messages you've recently sent.
You can click on the plus to create a new folder, and make it even a sub-folder or some other folder if you'd like.
Now that you have folders over here, you can sort your messages into these folders. You can do that by selecting messages, and then either using the move command to move selected messages, all messages, move them to an existing folder or a new folder, et cetera. Or simply grab them by clicking and dragging and dropping them into the folder where you want them to appear.
That's the basics of WebMail. We recommend watching our next video for advanced WebMail usage, and for tips and tricks for using the WebMail composition tool here to compose your email messages.
Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."
As a dentist, I'm glad I found LuxSci to walk me through the process of becoming HIPAA-compliant! Once I signed up, Connie and Peter both helped me setup get situated with my secure email service. Getting my Business Associate Agreement also a snap. Thank you LuxSci. Now I can concentrate on treating patients!"
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