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Archive for the ‘New Feature Announcements’ Category

WebMail Email Signatures – Refreshed and Supercharged

Tuesday, January 1st, 2013

LuxSci has provided advanced WebMail signature features for a very long time.  Being able to customize your sent email messages for the persona that you are sending from is critical to any serious or business email user.

After much development, LuxSci has expanded on its standard WebMail signature features which include:

  • Unlimited custom signatures
  • Separate signature content for HTML and plain text messages
  • Specifying the Reply-To and From addresses, as well as the From name
  • Clean and simple integration into email composition and quick switching between personalities on-the-fly

to add many advanced and customer-requested additions that are now available to all users:

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Checkboxes are back … by popular demand

Wednesday, December 12th, 2012

Users can now optionally use checkboxes to select multiple email messages and/or WebAide entries (e.g. contacts, passwords, files, etc.) in our regular web interface.

Up until about 2007,  LuxSci used checkboxes as the primary and only way to select email messages or WebAide entries for operations such as deletion, copying, etc.  In June 2007, we introduced our first AJAX-based WebMail interface — which made WebMail look and work like a desktop email program.  With this change came the shift from selecting an email message by clicking on checkboxes to clicking on the message “row”.  Selecting multiple messages is done by control-clicking and shift-clicking.

While this paradigm is still the standard in most desktop email programs, many Web-based email interfaces continue to use checkboxes for selecting messages and we have had multiple requests from customers for this functionality.  

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Email Encryption Opt Out Now Available for Outlook and Other Email Programs

Friday, December 7th, 2012

A few weeks ago, we introduced the option for users in security-enabled accounts (such as users subject to HIPAA compliance requirements) to determine for themselves which messages need to be encrypted and which do not.  See: HIPAA Compliant Email – You Decide Which Messages Need Encryption

The  ”SecureLine Opt Out” feature was then only available to users of our web-based email interface.  Now, the “SecureLine Opt Out” feature is also available to:

  • Premium Mobile Sync users on mobile devices
  • Customers using SMTP from mobile devices
  • Customers using SMTP from most email programs (e.g. Outlook, Thunderbird, Mac Mail, etc.)
We have also enhanced Opt Out to enable administrators to have more control over who can and cannot opt out of SecureLine email encryption.

Enhanced Email Security Reports

Monday, November 19th, 2012

LuxSci provides a vast array of options for sending outbound email securely — from Opportunistic TLS, to SecureLine for enforced TLS and other methods of end-to-end email encryption.  Many organizations requiring HIPAA compliance or high security solutions rely on these services every day.

In relation to these services, we are commonly asked: “Was the email message sent securely?  How do we know?  What kind of encryption was used?  Did the user receive the message? etc.”.

LuxSci has offered email sending and delivery status reports for some time.  What was missing until now was the ability for users to see if the message was delivered securely and by which method.

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Graymail “Spam”: What it is and how to get rid of it!

Tuesday, November 13th, 2012

“GrayMail” sounds like either some shriveled up husk of an email message, or the undead ghost of messages coming back to haunt me.  Both concepts are not far off the mark.

Spam is easy to define – mail that you do not want and have never asked to receive.

GrayMail is legitimate bulk mail that was requested by you in the past (even if you don’t remember doing so), but  which you no longer want. Graymail is generally not considered spam, yet
it represents a significant nuisance and often the unsubscribe options provided fail to work (or you may not want to use “unsubscribe” as you are afraid of inviting more unwanted email).

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LuxSci Enhancements: Highlights of Recent Minor Updates

Friday, October 26th, 2012

The LuxSci development team is constantly adding to and improving the LuxSci experience.  Sometimes this comes in the form of big changes, such as the recent addition of customer-configurable firewalls or “watching” WebAides to be informed of updates and changes to files, blogs, calendars, etc.  Other times, it comes in the form of many smaller changes.  Below, we list many of the recent changes that you may not have noticed but might find useful.

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Ultimate Control: Manage Access to Your Services with Custom Firewalls

Saturday, October 13th, 2012

Can I block this one IP that is scanning our accounts?  Can I restrict my account so that people can only access it from our office network, or require that they authenticate to WebMail first (using two-factor authentication)?

LuxSci is constantly asked for fine-grained access controls by customers who are in shared environments (sharing the same servers with many other accounts).  However, blocking access from IP addresses globally at the request of one customer may potentially affect other customers using the same system.

That is, until now. LuxSci customers can now configure their own custom firewalls to allow and deny access as they see fit without affecting other customers sharing the same server(s).

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Watch It! Be notified of changes to WebAide Contacts, Calendars, Blog posts, Document storage, Tasks, etc.

Monday, September 24th, 2012

When collaborating with others, you sometimes want to be informed quickly of added or changed information.  E.g. a newly uploaded file, an edited contact, a new task, a new blog post, etc.

LuxSci’s WebAides now support “Watching”.  Users can choose to “watch” any WebAide that they have read access to (their own, or others that are shared with them).  Once a user is watching a WebAide, the user will be emailed notices of any new or changed entries within minutes of those changes.

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LuxSci System Status – Public Site with RSS and Twitter

Friday, September 7th, 2012

LuxSci has had a member’s only system status page for a long time.   This provides logged-in users with information about current and scheduled maintenance, current issues, and resolutions to historical problems.  It is also very smart, in that it knows what items apply to you and which do not — hiding the ones irrelevant to your account make it much easier to tell if there is something going on that impacts you or not.

We have had many requests for making this information available via an RSS feed and/or Twitter account so that customers can find out about issues and maintenance faster.  There is also the issue of providing status information to customers that cannot access our web site, either because of service issues or because of unrelated network issues.

LuxSci now has a public System Status page – http://status.luxsci.com

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Add Email Filtering and/or Archival In the Cloud – Keep your Current Email System

Tuesday, August 28th, 2012

LuxSci’s Premium Email Filtering and Email Archival services are among the best available in terms of reliability, flexibility, and function.  They just work – eliminating unwanted email and making permanent easily searchable archives of all sent and received email messages.

While these services integrate tightly with LuxSci-hosted email services, they can also be used with third-party email services.  If you are happy with your current email service, but not its filtering or archival, you may be able to remedy that by adding our filtering or archival to your existing solution.

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