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Archive for the ‘New Feature Announcements’ Category

Navigating LuxSci is now more intuitive for members

Wednesday, October 30th, 2013

LuxSci is updating the layout and organization of some of its menus to make locating certain settings and configuration options much more intuitive, and to reduce the number of clicks required to get to the most used ones.

In particular, these changes impact the “tree” of menu options available for users to configure their own settings and for administrators to manage their users.

(This change is scheduled to be released live during the evening of October 30th, Eastern Time, USA).

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Apple iOS7 supports Automatic Notes Synchronization

Tuesday, September 17th, 2013

iPhone 4Apple is releasing iOS7 for all compatible iPhone, iPad, and iPod Touch devices on September 18th.  Lost among the hype of this extremely updated version of the Apple mobile operating system is the fact that Apple mobile devices will support synchronization of “Notes” via Exchange ActiveSync.

This means that LuxSci customers using MobileSync to real-time push synchronization of email, calendars, tasks, and contacts, can now also have real-time push synchronization of the “Notes” in their mobile device to the Notes WebAides in their LuxSci web interface.

Benefits of Notes Sync

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SecureLine Message Center now Displays Sent Email

Friday, September 6th, 2013

Secure Sent EmailLuxSci’s SecureLine email encryption service enables our customers to send secure email messages to anyone with an email address.  Through the included “SecureSend” portal, it also allows anyone with an email address to send secure messages to our SecureLine users, for free.

With Private Label Branding, LuxSci customers can customize this experience, making the web interfaces look like their company and also enabling a feature called “Message Center“.  Message center allows the recipients of your SecureLine messages sent using the Escrow secure message pickup mechanism to be able to view and reply to all messages sent to them in the SecureSend portal — e.g. akin to an online Inbox of received secure messages.

LuxSci has extended the Message Center so that it now includes copies of messages sent by these users as well:

  1. Messages sent as replies to SecureLine Escrow messages received by them
  2. New messages sent directly from the SecureSend portal’s secure email composer

Going forward, people interacting with LuxSci’s SecureLine users through the free SecureSend system can return to the portal and read items that they have previously sent using the system, just like they can log in and review emails that they have received.

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.eml Email Files – Importing and Viewing in LuxSci WebMail

Thursday, August 22nd, 2013

.eml file

EML is a standard file format for saving a single email message.  These types of files can be exported from many different email systems.  However, once you have them — how can you then view them?  There are many ways to open and read .eml files.  Now, you can also import these files directly into your LuxSci email folders though our web interface. Once imported, they show up just like all of your other regular email.

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High Security Dedicated Cloud Servers at Low Price

Thursday, August 1st, 2013

VPSNew LuxSci dedicated cloud servers start at $100/mo. This allows many more customers to take advantage of dedicated solutions, even a HIPAA-compliant one, without a big price tag.

See also Understanding Cloud Servers.

LuxSci has for a long time offered both dedicated physical servers, as well as dedicated virtual private servers located in our private cloud.  Now that we have signed HIPAA Business Associate Agreements with Rackspace for their public cloud infrastructure, we are able to offer dedicated virtual private servers that reside there … to all customers: those with compliance needs and those without.   The ease of public cloud server management and the low underlying cost of these solutions enables LuxSci to provide its services on them to its customers at a much lower price point than was previously possible.

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File Drag and Drop for WebMail, SecureLine, and File Manager

Saturday, July 27th, 2013

Upload single or multiple files via drag and drop from your desktop instead of clicking and selecting files individually.

Recent versions of most popular web browsers (including Internet Explorer v10+) include features that allow web sites to receive files dropped on them from your desktop and that allow web sites to upload these files in the background (e.g. while you are composing an email), giving you a progress bar so you can see how the upload is doing.

Indeed, drag and drop file uploads to web sites are becoming the “new normal” with the old method of clicking on individual file upload fields to select a file from your browser being “old school” for any place where files are frequently accessed.

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Want to Login to LuxSci from your Mobile Phone with a Single Touch?

Tuesday, July 16th, 2013

Quick Mobile Login

Mobile access to member web sites without an app is generally very tedious, as it requires entering a username and password to gain access … typing them in on the minuscule smartphone keyboards.  Annoyance with the time this takes often overrides the desire to use the web site.

Furthermore, if you are doing something else that requires your attention … typing in a username and password can be dangerous (you shouldn’t be multitasking when one task requires full attention … but people do it every day).

LuxSci has updated its WebMail interfaces so that you can login now with a single touch or click — the entering of usernames and passwords can be completely eliminated.  We call this method of access “Quick Login”.  People using Quick Login feel an immediate sense of relief with the speed and ease of access to their email, contacts, calendars, files, and other items.  LuxSci’s mobile web site now feels just like an app.

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Simplified FTP/SFTP Management of WordPress, Joomla, and other CMS-based web sites

Thursday, June 27th, 2013

Most modern content management systems (CMS) for web sites, like WordPress, Joomla, Drupal, etc., are PHP-based.  So, when these sites are run by the web server, they generally run with as the web server server for maximum speed/performance.*

This is all well and good, and LuxSci supports easily bulk assigning ownership of your site files to the “web server” so that these content management systems, running as the web server, can upload new files, modify files in your web site file space, etc.

It all works well and easily …. until you want to also manage these files via FTP or SFTP.  In general, when one uses FTP or SFTP to connect, your session is owned by the user that you are logging into FTP or SFTP with … and that is not the “web server”. This causes problems:

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Connect to LuxSci Even More Securely: Use our VPN

Wednesday, June 5th, 2013

Use of SSL and TLS provide a very high degree of security for access to LuxSci’s and other provider’s services.  This is especially true for WebMail with LuxSci’s use of an Extended Validation SSL Certificate that turns your browser bar green and helps ensure that you know that you are talking with us and not some malicious site.

However, for the very security and/or privacy conscious and those with compliance requirements (like HIPAA), a significant degree of improvement in security can be had by using VPN access in addition to SSL and TLS.

How is VPN Access+SSL better than just SSL?

VPN Access to your premium environment LuxSci services creates a secured tunnel (using IPSec) where all traffic travelling from your computer to LuxSci’s servers is encrypted in transit … no matter what kind of traffic it is or what protocol it is for.  This means:

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LuxSci Spotlight Mailer – Advanced Email Marketing Campaign Management

Friday, May 31st, 2013

LuxSci’s High Volume bulk mailing service enables sending vast quantities of email for marketing and transactional purposes. This service is quick and easy to use and includes lots of reporting features. However, you still have to use some email program or service for composing your messages, managing your mailing lists, and managing their sending through the High Volume SMTP service.

The service works with most every bulk mailing software package and even regular email programs like Thunderbird and Outlook. This makes it perfect for customers who already using some such program.  However, we have found that many customers do not have any tools for managing their bulk mailing campaigns and want a simple but powerful web based system for this purpose.

The LuxSci Spotlight Mailer is just that, an extremely feature rich, web-based, email marketing service that can be plugged into LuxSci High Volume, Premium High Volume, or regular outbound email service for you.

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TRUSTe EU Safe Harbor Thawte Extended Validation SSL Certificate McAfee Secure Authorize.net Merchant
• Access Anywhere
• Fast and Robust
• Super Secure
• Tons of Features
• Customizable
• Mobile Friendly

Send and receive email from your favorite programs, including:

 Microsoft Outlook
 Mozilla Thunderbird
 Apple Mail
 Windows Mail

... Virtually any program that supports POP, IMAP, or SMTP

Keep your email, contacts, and calendars in sync:

 Apple iPhone and iPad
 Android Devices
 BlackBerry
 Windows Phone

... Any device with Exchange ActiveSync (EAS) support

Relay your server's mail through LuxSci via smarthost:

• Resolve issues with ISP sending limits and restrictions
• Improve deliverability with better IP reputation and IP masking
• Take advantage of Email Archival and HIPAA Compliance
• Even setup smarthosting from Google Apps!

Free web site hosting with any email account:

• Start with up to 10 web sites and MySQL databases
• DNS services for one domain included
• Tons of features and fully HIPAA capable

LuxSci's focus on security and privacy:

• Read The Case for Email Security
• Read Mitigating Security & Privacy Threats
• Review our Privacy Policy

The most accurate, flexible, and trusted filters in the business:

• Premium protection with Intel Security Saas
• Realtime virus database guards against the latest threats
• Seven-day quarantine lets you put eyes on every filtered email
• Supplement with our Basic Spam Filter for even more features

End-to-end secure email encryption — to anyone, from anyone:
• No setup required — encryption is automatic and easy to use
• Secure outbound email with TLS, PGP, S/MIME, or Escrow
• Free inbound encryption via our SecureSend portal
• Independent of your recipient's level of email security
• Widely compatible and fully HIPAA Compliant

Add an extra layer of security with an SSL Certificate:

• Secure your web site
• Debrand LuxSci WebMail with your own secure domain
• Access secure email services via your own secure domain

Encrypt your service traffic via secure tunnel:
• Add another layer of security to your SSL connections
• WebMail, POP, IMAP, SMTP, web/database access
• SecureForm posts, SecureLine Escrow, SecureSend access
• Restrict your account to VPN access only

Secure long-term message archival:

• Immutable, tamperproof email retention with audit trails
• No system requirements — minimal setup, even less upkeep
• Realtime archival of all inbound and outbound messages
• Works anywhere — even with non-LuxSci email hosting

Free data backups included with all email hosting accounts:

• Automatic backups of all email, WebAides, web/database data
• Seven daily backups and up to four weekly backups
• Unlimited restores included at no additional cost
• Custom backup schedules for dedicated servers

Automate your email management:

• Save messages to specific folders or to LuxSci WebAides
• Advanced text scanning with regular expressions
• Tag messages, alter subject lines, or add custom headers
• Filter by message charset, type, TLS status, DKIM status
• Chain filters together for even more complex actions

• Bulk add and edit users, aliases and more
• Control sharing and access globally or on a granular level
• Delegate user roles through permissions
• Configure account-wide taglines, sending restrictions, and more
• Remotely administer account via SOAP API

Share, collaborate, organize, synchronize:

• Calendars, Contacts, Documents, Notes, Widgets, Workspaces
• Fine-grained access control and security
• Access anywhere via secure web portal or smartphone
• Save over solutions like Microsoft Exchange

Free folder sharing for all email hosting accounts:

• Share mail folders with other users in your account
• Subscribe to only the folders you want to see
• Set read-only or read-write access control
• View all personal and shared folders via unified web interface

Color code and label your email messages:

• Define and assign multiple IMAP keywords to each message
• Filter, search, and sort by tags
• Compatible and synchronizes with any IMAP email client
• Also usable with WebAide entries