Patient expectations of healthcare providers have dramatically changed in the last decade. The introduction of technology and the widespread adoption of digital communications in other industries have increased the pressure on healthcare providers to provide a comparable experience. The 2023 Healthcare Consumer Perspectives on Digital Engagement and AI report conducted by Dynata Research found that […]
Effective patient engagement is a goal for many healthcare organizations because of the benefits. When patients are engaged in their healthcare, illnesses are diagnosed sooner, bills are paid faster, and patient satisfaction is increased, leading to better business outcomes for the healthcare organization. Advances in technology have made it easier to achieve successful digital health […]
Missed medical appointments are not only bad for your business, but they can also negatively impact patient health outcomes. You can improve attendance and health outcomes without adding to administrative overhead by automating appointment reminders and customizing them according to patient preferences. Why Implement Automated Appointment Reminders There are many reasons to introduce automated appointment […]
The COVID-19 pandemic accelerated the digital transformation of the health care industry. Telehealth and virtual care delivery rapidly took off out of necessity, but this shift has been coming for a long time. Changing consumer preferences and new technologies are leading healthcare systems to pursue digital transformation. What is Digital Health Transformation? According to HIMSS, […]
