" failure Archives - LuxSci

Posts Tagged ‘failure’

Why LuxSci Enterprise Class Servers Stay Up when Hardware Fails

Thursday, February 15th, 2018

The server your email is hosted on had a power supply issue and now your email is down … and will remain down for a few hours until your provider repairs the hardware issue and gets you back online.

Downtime sucks and it can hurt your business.  However, you can protect yourself from downtime due to hardware failure issues like this.

LuxSci offers two service options: Business Class and Enterprise Class.  The most notable difference between these options is reliability.  Enterprise Class services (both dedicated and shared) will keep running even if the underlying server hardware fails.  How does that work?

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Where’s the Email? Diagnosing and Resolving Issues with Missing Email

Monday, December 1st, 2014

In many ways, the Internet is still like the Wild Wild West. Email messages sent to you or from you can and do “go missing” for no apparent reason.  This can happen no matter what email provider you use. So, what happened to these “AWOL” messages?  How can you diagnose and solve the problem?

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Reports: Tracking Sent Email Messages – Messages Sent and Delivery Status

Monday, September 10th, 2012

The number one type of Support request we receive involves tracking sent email messages and seeing what happened to them.  Most of these questions could be answered by the users themselves if they were aware of the rich sent email reporting tools available to them.

LuxSci provides detailed searchable, downloadable reports on email messages sent from WebMail and SMTP and includes real-time delivery tracking information so you can see exactly what has been delivered, what is still queued, what has failed — and why.

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