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Posts Tagged ‘dedicated’

Why LuxSci Enterprise Class Servers Stay Up when Hardware Fails

Thursday, February 15th, 2018

The server your email is hosted on had a power supply issue and now your email is down … and will remain down for a few hours until your provider repairs the hardware issue and gets you back online.

Downtime sucks and it can hurt your business.  However, you can protect yourself from downtime due to hardware failure issues like this.

Normal dedicated servers fail when hardware fails

LuxSci offers two service options: Business Class and Enterprise Class.  The most notable difference between these options is reliability.  Enterprise Class services (both dedicated and shared) will keep running even if the underlying server hardware fails.  How does that work?

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Dedicated Server Management Interface

Wednesday, June 1st, 2016

LuxSci has just introduced a new user interface for dedicated server customers.   The dedicated server management interface allows customers to view real-time and historical information about their server performance and capacity, enables iptables firewall management, and places certain system management commands in the hands of account administrators.

Insight into server health and metrics is important for capacity planning and for diagnosing and resolving performance issues.  The system metrics and reports exposed in the dedicated server management interface were previously only available to LuxSci support staff.  Now, account administrators can access this same information on demand and perform tasks such as server reboots, apache restarts, and firewall edits when needed without the assistance of technical support.

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LuxSci’s State-of-the-Art Data Center

Monday, January 27th, 2014

Dedicated ServersLuxSci is a small and efficiently run company that is focused on and specializes in premium email services.  While we do not have “our own” data centers like some of the “big boys”; we utilize the services of one of the most respected and reliable managed server providers around — Rackspace.  We have been with Rackspace for 13 years. Prior to that we tried out a few of the cheaper providers and found that the support and/or the quality of the hardware and network was not up to our standards.  Rackspace is like an extension of our IT department, helping us to provide the most reliable and redundant services available.

One of our long time clients has remarked that we have a “formula for success” that we shouldn’t change.  We attribute this to the combination of our software, our people, and our infrastructure. In this article, we’ll discuss how LuxSci utilizes Rackspace and how our software and support solutions are complemented and enhanced by Rackspace’s reliability, security, and support.

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Affordable Dedicated Servers and Cloud Offerings

Friday, January 17th, 2014

LuxSci has a history of helping businesses with mission-critical needs by providing highly customized solutions on dedicated server(s).  These are fully-outsourced, high-performing, reliable, and private instances of LuxSci’s email, web hosting, and SecureForm services, managed and supported by LuxSci.

Recently, the physical server has grown out of the price range of our customers whose situation and/or budget require a dedicated environment.  Server providers are consolidating towards more powerful physical servers and cheap Cloud servers.

In response, LuxSci has expanded its dedicated offerings to include ones that are significantly less expensive.  We now have 3 types of dedicated server offerings, starting from $100/mo and with no long-term contract:

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High Security Dedicated Cloud Servers at Low Price

Thursday, August 1st, 2013

VPSNew LuxSci dedicated cloud servers start at $100/mo. This allows many more customers to take advantage of dedicated solutions, even a HIPAA-compliant one, without a big price tag.

See also Understanding Cloud Servers.

LuxSci has for a long time offered both dedicated physical servers, as well as dedicated virtual private servers located in our private cloud.  Now that we have signed HIPAA Business Associate Agreements with Rackspace for their public cloud infrastructure, we are able to offer dedicated virtual private servers that reside there … to all customers: those with compliance needs and those without.   The ease of public cloud server management and the low underlying cost of these solutions enables LuxSci to provide its services on them to its customers at a much lower price point than was previously possible.

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