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Posts Tagged ‘imap’

Best Practices: Removing all copies of an email from an email server

Monday, June 10th, 2013

These questions arise over and over:

How do I prevent copies of my email (inbox/sent) from being backed up on your servers?

Is there an automatic way to do this?

What if I only want data saved on servers if it is encrypted?

Where are the other copies stored?

Can I use a WebAide to auto save/encrypt email and attachments and remove any copies received/sent?

We’ll answer these questions in general and in the context of LuxSci.

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Protect your LuxSci Account with Two-Factor Authentication and Other Barriers

Thursday, May 23rd, 2013

Two-Factor Authentication (supposedly patented by Kim DotCom)– using a password plus “something else” to gain access to your account and to prevent lost, stolen, or guessed passwords from impacting you — is finally becoming fashionable.

First, it was a cool idea, then some places such as LuxSci started supporting it, but it was rarely used due to people not wanting to bother with an extra step to login to their accounts.  Now, with Twitter adding 2-factor authentication to help stem the tide of account compromises, security is now fashionable.

This turn about is really fantastic as it brings security consciousness much more into the mainstream — so much so that popular Radio hosts are talking on the air about how to secure accounts.  This can only be good for the adoption of better security practices overall and a decrease in compromises due to laziness … and in cases like HIPAA, laziness can be a terrible thing.

In this post, we’ll go over how to secure your LuxSci account against intrusion using Two Factor authentication and other methods.

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New Contact/Calendar/Task Synchronization Option for Outlook 2013

Monday, March 4th, 2013

LuxSci customers with Basic or Premium MobileSync can now use this same service for automatic synchronization and push updates of calendar, contact, and task data between LuxSci WeAides and Outlook v2013 for Windows.

Outlook v2013 for Windows is released and now includes native support for “Exchange ActiveSync” (EAS) for synchronizing calendar, contact, and task information with external systems. EAS is usually only available in mobile devices, as a different mechanism is used by desktop programs to synchronize data with Exchange.  Outlook v2013 is the first version of Outlook (or any other desktop email program that we are aware of) that supports ActiveSync and which thus allows automatic synchronization of data with non-exchange-based systems without the need for any kind of special plug-in.

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When you must stay on top of your email — Push Email is Key

Wednesday, February 13th, 2013

Did you hear about the big sales opportunity?  Oh ya — that is so 27 seconds ago.

While this quotes a recently popular commercial for cell phone data speed, it does underline the increasing need for connectivity and the time sensitive nature of every day life and business.  Our customers need to get notices and emails as soon as possible.  The less delay, the better.

Many companies, like LuxSci with its MobileSync service, offer “Push Email” to address this need.

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What’s Happening With My Account? – Account Status Reports

Monday, September 10th, 2012

Customers often want to know what is happening and why – and rightly so!

Many of the Support requests we receive involve tracking down information in logs and determining why certain things happen the way that they do.  Invariably, there is no real “issue”, just a need to clarify what is happening and why so that email filters, program settings, web site marketing, and other factors can be adjusted properly.

Over the years, LuxSci has frequently added self service reporting tools to its user and administrative interfaces.  Customers are empowered to determine for themselves on their own time schedule many things that were previously the purview of senior Support.

In this article, we review many of the reporting options available to customer accounts … as most people, even existing long time customers, may not be aware of the full scope of what is actually available to them.

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