One common misconception is that sending emails to a list of recipients using BCC (Blind Carbon Copy) makes it HIPAA-compliant. For example, a doctor’s office sends a newsletter to its patients using BCC to hide the other recipients. Patients who receive a message sent via BCC cannot see who else received it. Some may think […]
Email and text messaging are among the most common forms of business communication. However, if you are sending ePHI, regular texts and emails are off limits! If you are subject to HIPAA regulations, you will need mutual consent from your patients before sending ePHI insecurely via these methods. This may seem frustrating because text and […]
In recent times we have seen a huge push toward telehealth, so many are wondering, “Is Skype HIPAA compliant?” While Skype is a practical tool that many people have access to, it’s important to consider any regulatory obligations you need to meet before you use it. If your business collects, stores, transmits or processes electronic […]
Your eCommerce customer, Paul, has ordered a special mattress for his bed. He’s put the item into the cart, and paid for it. Now you send a confirmation of purchase email. But, instead of just a note stating that “we’ve received your payment, and your item has been posted for shipment…” or whatever boilerplate many […]
For many providers and insurers, the Breach Notification Rule is still a puzzle waiting for a solution. Partly, this is due to the fact that the rule is complex in itself, and requires attention to every detail. As a matter of fact, we cannot expect to be at our best when someone has stolen our sensitive […]
