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Posts Tagged ‘reseller’

Do HIPAA Resellers Need Business Associate Agreements with their Clients?

Thursday, March 27th, 2014

HIPAAThe short answer is “Yes“.

The HIPAA Omnibus (and HITECH) rules states that a chain of Business Associate Agreements is required from the Covered Entity though each business partner in the chain of companies that have potential access to the ePHI of that covered entity.

In the case of LuxSci HIPAA resellers, the chain of companies is:

  1. LuxSci
  2. LuxSci Reseller
  3. Resellers’ Customers (be they Covered Entities or Business Associates)

So, LuxSci would have a business associate agreement with the Reseller and the Reseller would have separate business associate agreements with each of his/her customers.  This is because the LuxSci HIPAA reseller is acting as a VAR (value added reseller) of LuxSci, administering his customers accounts.  As such, the HIPAA Reseller provides basic support to his customers, can do password resets, can technically access their ePHI via password reset and support processes, etc.

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HIPAA Resellers Make LuxSci Services Their Own

Monday, March 17th, 2014

HIPAASmall web or IT shops specializing in services for the medical segment often subscribe to LuxSci to provide HIPAA-complaint email and/or web services to their customers.  We take care of providing the services, support, and compliance.  They take care of getting the customers setup, providing direct support, integrating with customers’ other services, etc.  These businesses effectively resell LuxSci security services, charging their customers for our services plus the value add that they provide.

Aggressive resellers like to present LuxSci’s email and web security services as their own product offering, to a large extent.  This is easily accomplished with LuxSci’s Private Labeling service.

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LuxSci Reseller Program Re-Imagined

Monday, March 11th, 2013

LuxSci’s Reseller Program has been available for years.  It offers LuxSci customers the opportunity to save money when they are managing their own customer’s LuxSci accounts:

  • The Reseller manages their customer’s accounts and provides support to their customers
  • The Reseller bills their customers directly, with discretion to charge whatever they deem appropriate for the LuxSci services and their value added for management and other assistance.

Unlike our Affiliate program, which earns commissions for hands off referrals of new customers, our Reseller program earns discounts for hands on management of your customers.

After many years of Reseller success and feedback, LuxSci has significantly revised its Reseller program to be both simpler and more powerful.

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High Volume Resellers Can Brand Their Own Bulk Email Service

Tuesday, July 17th, 2012

LuxSci’s High Volume Bulk Emailing service enables users to send mass emails with high speed, reliability, and deliverability.

Resellers purchase quantities of sending and distribute these to their customer accounts, charging their customers their own rates for sending and for any additional value adds that they provide.

Resellers typically do not want their customers to know that LuxSci provides the back-end mailing service that they are selling… they would much rather present their own service as their own brand.  With Private Labeling for High Volume accounts, LuxSci enables just that!

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High Volume SMTP Resellers: Showcase Your Brand with Private Labeling

Friday, March 9th, 2012

Resellers of LuxSci’s High Volume Bulk Emailing service can now benefit from LuxSci’s new Private Labeling features to ensure that their customers only see their corporate brand, and do not see LuxSci or mention of LuxSci’s services or domain names.

As with other white label / branding services that LuxSci offers to other types of accounts,  High Volume Resellers can now extend their own brand to bulk email and achieve a consistency and coherence across their web sites and services offered.

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