That is it! Pretty simple.
With Push Email and Mobile Sync:
Mobile Sync eliminates some problems that exist with Regular SMTP.
In short, Mobile Sync provides the same functionality of IMAP+SMTP with:
Remote Wipe (through the Mobile Sync connection) allows you to erase all data on your mobile device remotely. This helps users handle/delete sensitive data in the event your device is stolen or lost.
How Remote Wipe Works: There are parameters to successfully operate Remote Wipe. A device must be on, connected to the Internet, and configured to use Mobile Sync in order to initiate the Wiping process by a pushed command from the Mobile Sync service. The Wipe command will not be received if Mobile Sync is not in communication with the device.
We recommend that you use a Lock Code or Password on your mobile device as a safety measure and general good security practice, This prohibits a thief from immediately disabling its Internet connection or deleting its Mobile sync configuration. We also recommend enabling Push on your device. If Push is not enabled, the Wipe command won't be sent until the device next performs a Sync operation (which may be many minutes later or never, if the device is configured for manual sync).
IMAP IDLE is another way to get push-like updates for email when using an IMAP connection and a device that supports IDLE. Generally speaking:
Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."
The difference between a quality service provider and the rest is how they respond when things are not working. Being able to get someone on the phone after hours to sort out issues promptly is key. LuxSci delivered on their support promises in every respect."
I just wanted to say thanks to all the great support and sales people I've dealt with from LuxSci. Our website launched this weekend nearly flawlessly and had great help from your support department. Keep up the good work!"
I am extremely satisfied with your security features and with the extent of knowledge of your support staff. You provide a solid, reliable service and also manage to continue to add more thoughtful features -- all at a reasonable price."
As a dentist, I'm glad I found LuxSci to walk me through the process of becoming HIPAA-compliant! Once I signed up, Connie and Peter both helped me setup get situated with my secure email service. Getting my Business Associate Agreement also a snap. Thank you LuxSci. Now I can concentrate on treating patients!"