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How it Works

How it Works

How Does Mobile Sync Work?

How Mobile Synchronization Works
  1. Setup Exchange Account: You configure an "Exchange" account on your mobile device to connect to "".
  2. Initial Data Download: Your device downloads information to be synchronized:
    • Email
    • Address Books
    • Calendars
    • Task Lists (if your device supports this)
    • Notes (if your device supports this)
  3. Updates Pushed To You: Mobile Sync detects new email or changes to Contacts, Calendars, Notes, and Tasks, and "Push" those changes to your mobile device in real time ... so you see the new information almost immediately and without any action on your part.
  4. Optional non-Push Updates: Alternately, you can configure your device to get changes on demand or periodically, if having the data "Pushed" is not desired (i.e. if you get a LOT of email, getting notices all the time may get annoying!)
  5. Your Changes Saved Immediately: Any changes that you make in your mobile device are automatically and immediately synchronized with the server so that others accessing that data will see your changes right away, and so your changes are saved outside of your device.

    That is it! Pretty simple.

How is Push Email Different Than IMAP+SMTP?

With Push Email and Mobile Sync:

  • You receive new email message notification faster than with IMAP.
  • Push Email is more battery friendly than IMAP.
Mobile Sync eliminates some problems that exist with Regular SMTP.
  • Regular SMTP for outbound email is subject to being blocked by ISPs and configuration of alternate SMTP ports may be difficult. These issues are eliminated by using outbound email though Mobile Sync.

In short, Mobile Sync provides the same functionality of IMAP+SMTP with:

  • Easier configuration
  • Longer battery life
  • Faster service
  • Less chance of ISP or firewall issues

What is Remote Wipe?

Remote Wipe (through the Mobile Sync connection) allows you to erase all data on your mobile device remotely. This helps users handle/delete sensitive data in the event your device is stolen or lost.

How Remote Wipe Works: There are parameters to successfully operate Remote Wipe. A device must be on, connected to the Internet, and configured to use Mobile Sync in order to initiate the Wiping process by a pushed command from the Mobile Sync service. The Wipe command will not be received if Mobile Sync is not in communication with the device.

We recommend that you use a Lock Code or Password on your mobile device as a safety measure and general good security practice, This prohibits a thief from immediately disabling its Internet connection or deleting its Mobile sync configuration. We also recommend enabling Push on your device. If Push is not enabled, the Wipe command won't be sent until the device next performs a Sync operation (which may be many minutes later or never, if the device is configured for manual sync).

What about IMAP IDLE?

IMAP IDLE is another way to get push-like updates for email when using an IMAP connection and a device that supports IDLE. Generally speaking:

  • IDLE will use more battery than MobileSync
  • Not all devices support IDLE (e.g. iPhone, iPad, and iTouch)
  • IDLE, if available, can give you the same speed for notifications of new email messages that MobileSync provides. IDLE will never be faster than Mobile Sync. The actual speed difference, if any, will be device-specific.
Starting at $12.50/mo
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"I just wanted to say thanks to all the great support and sales people I've dealt with from LuxSci. Our website launched this weekend nearly flawlessly and had great help from your support department. Keep up the good work!"

—Bryan Patrick, Website Administrator, CentrePointe Counseling, Inc.

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Learn more

• Exchange ActiveSync (MobileSync) vs Good Old IMAP + SMTP

• I Want it Now! Why Mobile Push is Better

more articles

" LuxSci is the ultimate in email, not only in terms of products but also in service. From a business perspective LuxSci provides unparalleled account... complete testimonial"
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• Access Anywhere
• Fast and Robust
• Super Secure
• Tons of Features
• Customizable
• Mobile Friendly

Send and receive email from your favorite programs, including:

 Microsoft Outlook
 Mozilla Thunderbird
 Apple Mail
 Windows Mail

... Virtually any program that supports POP, IMAP, or SMTP

Keep your email, contacts, and calendars in sync:

 Apple iPhone and iPad
 Android Devices
 Windows Phone

... Any device with Exchange ActiveSync (EAS) support

Relay your server's mail through LuxSci via smarthost:

• Resolve issues with ISP sending limits and restrictions
• Improve deliverability with better IP reputation and IP masking
• Take advantage of Email Archival and HIPAA Compliance
• Even setup smarthosting from Google Apps!

Free web site hosting with any email account:

• Start with up to 10 web sites and MySQL databases
• DNS services for one domain included
• Tons of features and fully HIPAA capable

LuxSci's focus on security and privacy:

• Read The Case for Email Security
• Read Mitigating Security & Privacy Threats
• Review our Privacy Policy

The most accurate, flexible, and trusted filters in the business:

• Premium protection with Intel Security Saas
• Realtime virus database guards against the latest threats
• Seven-day quarantine lets you put eyes on every filtered email
• Supplement with our Basic Spam Filter for even more features

End-to-end secure email encryption — to anyone, from anyone:

• No setup required — encryption is automatic and easy to use
• Secure outbound email with TLS, PGP, S/MIME, or Escrow
• Free inbound encryption via our SecureSend portal
• Independent of your recipient's level of email security
• Widely compatible and fully HIPAA Compliant

Add an extra layer of security with an SSL Certificate:

• Secure your web site
• Debrand LuxSci WebMail with your own secure domain
• Access secure email services via your own secure domain

Encrypt your service traffic via secure tunnel:

• Add another layer of security to your SSL connections
• WebMail, POP, IMAP, SMTP, web/database access
• SecureForm posts, SecureLine Escrow, SecureSend access
• Restrict your account to VPN access only

Secure long-term message archival:

• Immutable, tamperproof email retention with audit trails
• No system requirements — minimal setup, even less upkeep
• Realtime archival of all inbound and outbound messages
• Works anywhere — even with non-LuxSci email hosting

Free data backups included with all email hosting accounts:

• Automatic backups of all email, WebAides, web/database data
• Seven daily backups and up to four weekly backups
• Unlimited restores included at no additional cost
• Custom backup schedules for dedicated servers

Automate your email management:

• Save messages to specific folders or to LuxSci WebAides
• Advanced text scanning with regular expressions
• Tag messages, alter subject lines, or add custom headers
• Filter by message charset, type, TLS status, DKIM status
• Chain filters together for even more complex actions

• Bulk add and edit users, aliases and more
• Control sharing and access globally or on a granular level
• Delegate user roles through permissions
• Configure account-wide taglines, sending restrictions, and more
• Remotely administer account via SOAP API

Share, collaborate, organize, synchronize:

• Calendars, Contacts, Documents, Notes, Widgets, Workspaces
• Fine-grained access control and security
• Access anywhere via secure web portal or smartphone
• Save over solutions like Microsoft Exchange

Free folder sharing for all email hosting accounts:

• Share mail folders with other users in your account
• Subscribe to only the folders you want to see
• Set read-only or read-write access control
• View all personal and shared folders via unified web interface

Color code and label your email messages:

• Define and assign multiple IMAP keywords to each message
• Filter, search, and sort by tags
• Compatible and synchronizes with any IMAP email client
• Also usable with WebAide entries