Automatic use of SMTP TLS with recipients that support it provides seamless automatic encryption between sender and recipient which looks and works like regular email. Not all recipients support TLS, but for those who do (e.g. all your internal LuxSci users and some of your correspondents), secure email with TLS is automatic.
For cases where TLS is not an option, SecureLine will fall back to Escrow — storing the message securely and sending a notice to the recipient to come pick it up.
Escrow works for any recipient, no matter what email system s/he may have and no setup on the part of the sender or recipient is required — it just works.
If you are using some of the more advanced SecureLine options, such as Certificates or Escrow with Questions and Answers, it is often convenient to have a central location for all of the recipient public keys and/or questions and answers — a place all of your users can automatically use when they are sending.
With SecureLine, you don't have to worry about encryption software. Simply enable automatic outbound email encryption and you're all set!
*The only case where some messages may not be able to be automatically encrypted is when you are using the Question and Answer mode of SecureLine escrow and do not have questions for everyone or default questions configured.
With SecureLine you don't have to learn a whole new set of tools or way to access your email. It's all there, wherever you are.
Use SecureText to send secure text messages to anyone with a cellular number.
If you have their phone number, you can send them a HIPAA-compliant text without the need for HIPAA consent. They can reply to you securely. It is quick and easy and immediate.
I LOVE your HIPAA-compliant services...I tried several before I found LuxSci, and they didn't hold a candle to yours!!! I am a VERY satisfied customer!"
Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."
You are exceeding expectations. I have been very impressed with your organization. From sales and billing to tech support, everyone has been very responsive and knowledgeable. Most problems are resolved during the first contact. Thank you for your dedication to service and excellence. I will be recommending you without hesitation."
I am extremely satisfied with your security features and with the extent of knowledge of your support staff. You provide a solid, reliable service and also manage to continue to add more thoughtful features -- all at a reasonable price."
LuxSci is an exemplary choice...I'm paying for confidence and security a free email service can't provide."