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Posts Tagged ‘email archival’

Can you access copies of all email messages sent and received by your employees?

Monday, December 15th, 2014

As an email service provider, we are constantly asked by business owners to retrieve email messages received or sent by specific employees last month, last year, or many years ago.  The reasons are numerous and include:

  • Contractual disputes requiring proof of exactly what was said, and by whom
  • Inappropriate employee behavior requiring proof of what was said or done
  • Accusations of harassment requiring exact copies of the messages in question for analysis
  • Important business information or data that may have been sent and subsequently lost or deleted and now needs to be retrieved

It’s a good hypothetical to consider: what would happen if your organization suddenly needed copies of all email correspondences between two people from, say, two years ago?

It turns out that in many cases, such requests are made in vain. 

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Understanding Email Services: A crash course in email jargon

Tuesday, July 23rd, 2013

You thought email was a simple concept, but you are at once confronted with a plethora of acronyms and jargon like POP, IMAP, WebMail, Aliases, Forwards, SMTP, IMAP, POP, Quota, SPAM, TLS, SSL, Archival, and more! This article describes the ins and outs of email, explains these terms, and helps you figure out what services and features you need from your personal or business email service provider.

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Email Backup or Archival? What’s the Difference?

Tuesday, April 24th, 2012

Most companies will backup your email in one way or another; only some offer “email archival” and that is usually a separate service.  On the surface, these seem to be the same thing — providing copies of your data for “just in case”.  So, what’s the difference?

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