Patient engagement is a growing concern in today’s healthcare ecosystem. As many providers transitioned to telehealth during the pandemic, the concept of a “digital front door” evolved to describe how patients interact digitally with healthcare providers. Definition The term “digital front door” describes an omnichannel engagement strategy that leverages technology to meet the needs of […]
The COVID-19 pandemic accelerated the digital transformation of the health care industry. Telehealth and virtual care delivery rapidly took off out of necessity, but this shift has been coming for a long time. Changing consumer preferences and new technologies are leading healthcare systems to pursue digital transformation. What is Digital Health Transformation? According to HIMSS, […]
In the final installment of our series on using digital technology for patient engagement, we discuss how email can promote health literacy and help patients manage chronic conditions. Patient Education and Health Literacy Chronic diseases like diabetes and heart disease require a high degree of health literacy to manage effectively at home. Health literacy is the […]
Next up in our series on patient education and engagement, we look at ways to encourage preventative healthcare with digital technologies. Vaccines and Flu Shot Information It’s challenging to encourage individuals to get a yearly flu shot. There are many reasons that people do not get annual flu shots. Some of these reasons include: […]
Educating patients about their upcoming medical procedures is an important part of building trust and increasing retention. Using digital technologies to educate patients is just one way to reinforce messaging and improve patient compliance. This article provides some examples of how to digitally engage with patients both before and after undergoing a medical procedure.
