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LuxSci FYI

By Erik Kangas, PhD, President

Archive for 2003

SMTP Proxy Servers

Published: Monday, September 15th, 2003

LuxSci has added a set of new servers whose sole purpose is to receive incoming Internet email for our clients and to perform all basic anti-Spam and custom email filtering before forwarding the messages on for delivery into the client accounts on separate servers. This has several benefits: 1. Your email server will not need to spend as much effort on email and Spam filtering so that your IMAP, POP, Outgoing SMTP, and WebMail experience is faster, more responsive, and more robust. 2. Future email worms like “SoBig” which flood the Internet with email will have much less effect on your quality of service as the barrage of incoming email should be intercepted by the proxy servers, leaving your IMAP, POP, Outgoing SMTP, and WebMail services responsive and reliable. 3. Incoming email proxying can be load balanced across multiple servers.

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HTML Messages in WebMail

Published: Thursday, September 4th, 2003

LuxSci’s WebMail client has been updated for improved handling of email messages that are purely HTML, i.e. where the message body itself is HTML, as opposed to the message merely having HTML attachments. These types of pure HTML messages are now automatically detected and links are provided so that you can view the complete message HTML in a separate window. For security and usability reasons, we do not render HTML from email messages inline in the message display screen itself.

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LuxSci Acquires Email Outsourcing Service from EMUMail

Published: Saturday, August 30th, 2003

Professional Email Services Company Takes Over EMUmail’s Outsourcing Business

Boston, Massachusetts – August 30, 2003 – Lux Scientiae, Incorporated announced that it has acquired the email outsourcing services formerly provided by EMUmail. This acquisition provides Lux Scientiae with EMUmail’s entire outsourcing client base as well as certain advertising arrangements.

Read the rest of this post »

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LuxSci Acquires Email Outsourcing Service from EMUMail

Published: Saturday, August 30th, 2003

LuxSci has acquired the email outsourcing services formerly provided by EMUMail. This acquisition provides Lux Scientiae with EMUMail’s entire outsourcing client base as well as certain advertising arrangements. Read the complete press release.

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New Email Guard Features

Published: Wednesday, July 30th, 2003

Several new Email Guard features have been added:

  • End user-level deny lists: This new feature allows end users to block email from unwanted senders. This feature compliments the existing end user-level allow lists (aka white lists). When end users add an email address to their personal deny list, messages sent from that address will be refused and will not be delivered to the end user. End users can access their personal deny list by logging on to the Email Guard portal. Administrators can access all end-user deny lists the same way they access end-user allow lists, from the User Management tab in the Email Guard portal.
  • Silent Copy policy action: This feature enables administrators to be alerted when an email violates a specified Attachment or Content policy. Administrators will be able to have silent copies (‘bcc:’) of messages that violate Attachment and Content policies sent to a specified distribution list. Administrators can specify which Attachment and Content policies will have the Silent Copy feature activated. This feature is activated on both the Attachment and Content policy configuration pages, located on the Policies tab of the Email Guard portal.
  • Recipient Shield Policy: This new feature allows administrators to add domain recipients to a deny list, blocking incoming mail sent to those addresses. This feature was created at the request of customers who wanted the ability to deny incoming mail sent to specific email addresses (such as the email address of a former employee). This feature also allows administrators to determine the action to be taken when a recipient is on this deny list. These actions include: Accept and bounce the message, Accept and silently discard the message, and Deny delivery.
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Email Auto-Deletion

Published: Sunday, July 13th, 2003

This new feature will help you manage the size and content of your email folders. In the “Email Folders” tool, you can now enable auto-deletion for any of your email folders.

Message auto-deletion happens nightly and examines all folders that you have enabled for this service, removing all “old” messages. It does this by your choice of either A. by removing old messages until the folder is less than or equal a specified size in megabytes, B. by removing all messages older than a specified number of days, or C. by removing all but the most recent N messages, where you specify N.

Important Note – Messages in your TRASH folder will now be automatically deleted once they are more than 30 days old, although can adjust this timing using the auto-deletion settings in the Email Folders tool. We have instituted this auto-deletion of TRASH to help reduce the disk space used inadvertently by the deletion of messages in WebMail.

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New Email Guard Premium Email Filtering Service

Published: Wednesday, June 4th, 2003

LuxSci’s new Email Guard service protects ALL of the email coming to your entitled domains from Viruses, Spam, Unwanted content and much more. We have partnered with MX Logic to provide this best-in-class email protection solution.

  • Stops up to 98.5% of Spam: Sophisticated multi-layered Stacked Classification Framework(sm) that leverages an advanced heuristic engine combined with statistical Bayesian analysis
  • Maximum Virus protection Leverages the leading anti-virus engine from Sophos that is updated every 5 minutes.
  • Around-the-clock threat monitoring and email protection updates Easy to define and enforce corporate / account email policies
  • Intuitive policy-based Control Console for service configuration and reporting
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LuxSci Blog WebAides

Published: Tuesday, May 20th, 2003

Blogs are massively versatile information storage and collaboration tools. Here are some of the common applications:

  • Diaries: Create private (or shared) diaries or personal journals. This is much like the popular “web logs” or “Blogs”, except that your journal is not visible on the public Internet – you decide who has access!
  • Bulletin Boards: Create “Yahoo! Groups-like” and “Google Groups-like” bulletin boards and determine who has permission to view and/or make entries.
  • File Storage: Create an annotated online file archive.
  • Corporate Documentation: Store corporate documents, information, internal notes, etc. online. You determine who can read the information and who can add to or edit it.
  • Collaborations: Collaborate on documents, projects, specifications, or anything. Create a forum where people may edit or comment on each others contributions, add new categories of thought, etc.
  • Your Custom Blog: You can configure your Blog settings to meet your particular needs in terms of usage, display, and access control.
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SMTP Sending Limits Implemented

Published: Thursday, May 15th, 2003

LuxSci has placed a limit on the maximum number of email messages a user can send per day through its SMTP servers. This limit is 200 messages per user per day and is designed to be more than large enough for most users but small enough to make our services useless for spammers.

This limit does not apply to messages sent via WebMail. Also, a message destined to multiple recipients is considered only a single message for this accounting purpose. This sending limit applies only to authenticated SMTP connections from email clients like Outlook. We can increase the sending limit on a per-user or per-account basis if a good reason for the requirement is given.

If you reach you sending limit, you will be denied the ability to send additional messages. This denial will last until midnight GMT, when the “day” changes and the count of messages that you have sent is reset to zero. Note that even if you are being denied the ability to send messages from your email client, you can always send email messages via WebMail. We are trying to help limit SPAM and not trying to limit legitimate email usage.

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WebMail Feature Additions

Published: Wednesday, April 30th, 2003

WebMail: Now users can check the status of multiple email folders on their “Welcome” page. Use the “Email Folders” tool to subscribe to folders in addition to your INBOX and the status of these will be checked and displayed in the “Your Email” section of your Welcome page. This feature is perfect if you want to monitor your SPAM folder or other email folders in addition to your INBOX!

WebMail: LuxSci has added a feature to its WebMail that allows you for format your email messages for easy and clean printing. When viewing an email message, you can click on the printer icon in the upper right corner of the screen (Standard portal), or click on the “Printable” button (Xpress portal). This will display your message in a separate window without any of the graphics or menus and on a white background, making it much easier to print and friendlier to your ink supply!

HTML Attachments: If you receive email messages that include HTML attachments with embedded images (or other objects), LuxSci now displays these embedded images within the HTML document when you view it in the WebMail message display.

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