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LuxSci FYI

By Erik Kangas, PhD, President

Bounce Analysis for High Volume Outbound Email Service

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Users of LuxSci’s High Volume Outbound Email Service send thousands of messages to opt-in distribution lists of clients and subscribers.   However, as with any bulk mailing, there are always permanent failure bounces due to addresses that are no longer valid or other issues.  Usually, managing these bounces is somewhat of a challenge; however, prompt removal of invalid email messages is one requirement of good netiquette when sending bulk mailings.

LuxSci offers a free tool to assist you in managing your email bounces:

  • Sign up for the LuxSci High Volume email sending service.
  • Create a POP mailbox elsewhere, where the bounce messages for your mailings will be delivered (this is the “Return-Path” or “From” address for the messages).
  • LuxSci will setup its analysis system to connect to your POP mailbox once per hour and examine all messages found.
  • For all messages that seem to be bounces due to “permanent delivery failures” of any kind, LuxSci will determine the address that failed and delete the bounce message from your POP mailbox.
  • You will then be sent an email message containing a plain text list of all failed email addresses since the previous polling.  This makes it quick and easy to prune invalid addresses from your mailing list.

If you are interested in this service, please contact Sales or create a support ticket in your existing LuxSci account.

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