Updated Support Pay-As-You-Go Pricing Model
LuxSci has updated its Token Support pricing model. This support model allows eligible customers for pay for support “as they go”, rather than having unlimited support included as part of their per-user fee.
The new support token model lowers the per-token price to $25 each and reduces the cost of support issues for both Dedicated Server and Software Platform customers.
- Dedicated Server customers can choose to pay for support “as they go” so that their monthly server fees do not include any per-user component for flat-rate unlimited support.
- Software Platform customers supplement their own internal support staff with our assistance, paying “as they go”.
“Pay as you go” Token-based support is not available to customers on shared servers.
For more details, see Token-Based Technical Support.
Receive automatic updates via email:
