HIPAA-compliant Email Host or SMTP Connector? Which to use…

July 28th, 2020

choosing hipaa compliant email

You may have heard that you need to use HIPAA-compliant email to protect your organization’s ePHI, but many people aren’t sure where to go from there. Don’t worry if you fall into this camp, because this article will explain your options in depth.

The most straightforward solution is to simply sign up for a HIPAA-compliant email host. These are providers who specifically design their email services to be compliant with HIPAA regulations. A good example is LuxSci’s Secure Email.

If you currently use tools like G Suite or Microsoft Office 365 for your email, you might be looking for ways that you can adapt them for HIPAA compliance. The good news is that this is possible with a tool like our HIPAA-compliant SMTP connector.

Some organizations may pursue this option because they need certain features that these programs offer, while others may be hesitant to introduce new software and have to train their employees to use it.

Why Do You Need a HIPAA-compliant SMTP Connector for G Suite, Microsoft Office & Other Services?

These services aren’t designed to be HIPAA-compliant. Tools like G Suite, Microsoft Office 365, and Microsoft Exchange are designed for the mass market, so HIPAA compliance was not a significant consideration during their development.

This means that they are unsuitable for protecting ePHI straight out of the box. In the case of G Suite, it lacks a HIPAA-compliant email encryption solution. Microsoft does have one, but it’s not ideal. A solution like LuxSci’s Secure SMTP Connector hooks up to your existing email service, bridging the gap to make your outbound email secure and HIPAA-compliant.

LuxSci Secure Connector

LuxSci Secure Connector

 

HIPAA-compliant SMTP connectors can also help you send emails if your ISP prevents or limits your outbound mail server from sending messages. On top of this, they can also add SMTP authentication to your outbound email system, as well as offer encryption and archival mechanisms. SMTP servers can also assist you in adapting your existing mail service in a variety of other ways.

Should You Use a HIPAA-compliant Email Host or an SMTP Connector

Every organization will come to its own conclusion, based on the factors that matter most in its unique situation. If your main concern is making your company’s HIPAA compliance as easy as possible, then a HIPAA-compliant email host is probably your best option.

These are developed with the regulations in mind, and are designed to make compliance simple, with configuration options that suit a range of scenarios. With a HIPAA-compliant email host, you are less likely to misconfigure it and accidentally expose ePHI. 

LuxSci’s HIPAA-compliant email is designed to offer you a high level of performance and functionality, without having to constantly worry about regulatory headaches.

In contrast, some organizations aren’t in a position where they are ready to switch to a new email host. If they rely on certain software features in G Suite or Microsoft Office 365, it’s best for them to deploy LuxSci’s secure connector so that they can become HIPAA compliant.

Setting up and maintaining HIPAA compliance may be more complicated if they pursue this option, but it’s still a better choice than completely disregarding their regulatory obligations.

LUXSCI