February 28th, 2014

Important: New ICANN Policy Regarding Contact Data

This notice applies to anyone who has a domain registration through LuxSci or any other domain registrar.  If you have your own domain, please read this post in its entirety, as it contains important information which failing to understand can cause your domain names to cease functioning.

ICANN, the governing authority over domain registrars has implemented a new Registrar Accreditation Agreement (a.k.a “the 2013 RAA”).

The 2013 RAA contains a new provision called the “Whois Accuracy Data Specification“, and it implements a requirement for email verification of all “unverified” contact data used in domain name registrations.


It means that you will now have to verify your email address when:

  1. You register a new domain name
  2. You modify your domain’s whois details with new, unverified data
  3. You transfer a domain name and modify the whois data
  4. The owner contact email has BOUNCED back a message from ICANN

When an affected domain is subject to any of the 4 items listed above, the owner contact email address will receive an email requiring contact verification.

Once a given “contact set” (i.e. a specific email address, first name, last name combination) has been verified, it can be re-used in future registrations without requiring it to be verified each time.

In other words, you only need to go through this process once per email, first name, last name combination.

IMPORTANT: If you do NOT verify a new contact set within 15 days of its being created: THE REGISTRY WILL SUSPEND YOUR DOMAIN NAME.

Please note, this new policy applies to all ICANN accredited registrars (and is not something specific to LuxSci … it was dreamed up by a panel of policy experts who think this will “somehow” improve things).

easyDNS wrote an article about this on their blog here:

LuxSci support will attempt to assist you with these required contact updates … and help make sure that your domains do not get suspended due to cases where you do not or can not get these notification email messages.  However, we can only help you if we can contact you ourselves.

So, it is very important to be sure that the email address associated with your domain in its registration is valid and that someone is monitoring it.

Leave a Comment

You must be connected or logged in to post a comment. This is to reduce spam comments.

If you have not previously commented, you can connect using existing social media account, or register with a new username and password.