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April 18, 2016 • By Erik Kangas

Infographic: Texting in healthcare – a not-so-simple exchange

Sending text messages between health care providers and patients is incredibly common but it is also generally a violation of HIPAA.  See: To Text of Not To Text.  Texting and healthcare.  This infographic covers when texting occurs and where the risk arises. Texting in healthcare – a...
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April 15, 2016 • By Erik Kangas

Are you encouraging insecurity via your website forms?

Many websites have “contact us” pages and include web forms for receiving requests from existing or potential customers. This includes “new patient intake” forms on healthcare providers’ websites. However, if you aren’t using a secure form solution, your web...
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March 15, 2016 • By Erik Kangas

Press Release: How To Text and Remain HIPAA-compliant

WESTWOOD, MA, March 15, 2016 — LuxSci® announces the recent launch of SecureText, a unique solution to concerns about HIPAA-compliant text messaging, and an important step to safeguard and secure electronic patient health information (ePHI). Communicating through text message is a convenience to...
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March 8, 2016 • By Erik Kangas

How do you access multiple LuxSci accounts from one browser?

Our first “Ask Erik” question comes from Peter Douglas of GFIA, Singapore: “I’ve been a LuxSci customer for >15 years and it’s been great… to the extent that almost all the organizations I’m involved with, I’ve set up with LuxSci email and...
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February 29, 2016 • By Erik Kangas

To Text or Not To Text: Texting under HIPAA

Sending text messages under HIPAA Sometimes, technology just sneaks up on you. Patients want to speak with you – stat – about lab results or to schedule, be reminded of, and confirm an appointment without an interminable wait in the phone queue. Patients want text messaging — which has quickly become the new normal for […]
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