LuxSci

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November 7, 2013 • By Erik Kangas

Who does not support SMTP TLS for Secure Inbound Email Delivery?

We are frequently asked who supports TLS  to secure inbound email delivery. This is especially important for customers who need to be HIPAA-compliant, as email transport encryption over TLS is sufficient for HIPAA-compliant communications to end-users, so long as the TLS is configured to be...
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October 15, 2013 • By Erik Kangas

Why Email is Not Instantaneous — and Not Supposed to Be

The common perception is that email messages seem to arrive almost as soon as they are sent. Messages often appear to be delivered “instantaneously.” So, when an email delay occurs, it seems like something must be wrong. Sometimes there is a problem. Sometimes the delay is the result of...
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October 11, 2013 • By Erik Kangas

Understanding Domain Name Service (DNS)

DNS (Domain Name Service) is as fundamental to email and web services as address books and published street addresses and phone numbers are to other types of communications.  Without them, it is difficult to connect with new people and organizations and it is even inconvenient to communicate with your friends and family. In this article,...
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October 9, 2013 • By Erik Kangas

Having Problems Sending Email Because Your ISP is Blacklisted?

It happens over and over — users trying to send legitimate email messages are blocked from sending because the IP address that they are getting from their Internet Service Provider (ISP) for their personal computer (or small office) is on some major blacklist, like SpamHaus.  Comcast, for...
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September 24, 2013 • By Erik Kangas

Bounce Back & Backscatter Spam: Who Stole My Email Address?

So, you’re minding your own business, going about your daily tasks, checking your email, and suddenly your INBOX is flooded with a series of non-delivery reports (aka NDRs or bounce messages). But wait just a minute, you didn’t send these. How did this happen? Did someone steal your...
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