SecureChat: HIPAA-Compliant Chat and Texting at LuxSci

Published: February 15th, 2015

LuxSci is pleased to announce the availability of SecureChat, a secure, HIPAA-compliant chat and texting service that works through any modern web browser and though native Apps for iOS and Android devices.

SecureChat enables real-time texting and communications of files in a way that is secure and compliant, unlike regular text messaging and use of apps like Skype.

“Delays in communication no longer represent a delay in care. Our facility did a pilot study and it showed that the average response time from doctors using secure chat is 1-2 minutes, compared to 28 minutes when they used pagers and phones. I oversee a multidisciplinary team of health care professionals. With so many people involved, having fast, secure text messaging is critical to how we relay doctor’s orders and changes in patient status, and get nursing updates and therapy reports.”

— Aaron Salyapongse, MD; Director of Hip and Knee Surgery at Valley Care Hospital

Notably, SecureChat includes:

  1. Messages and files always encrypted — in transit and at rest
  2. Archives of all messages and files sent
    • Administrative access to archived messages for compliance
  3. Compatibility with iOS, Android, and any modern web browser
  4. Read receipts on messages sent
  5. Users can connect using multiple devices, simultaneously
  6. File attachments up to 100MB in size
  7. Real-time, synchronized messaging and conversations
  8. Distribution lists
  9. Unlimited conversations, messages, and archival storage

SecureChat is integrated with LuxSci and provides a fast, clean, and simple interface to communicating on-the-go (and in your seat) with other SecureChat users.

SecureChat licenses are $6/user/month (with discounts for 100+ licenses).  New customers can add SecureChat to their orders using our Order Wizard; existing customers can add SecureChat to their existing accounts using the “Account – Upgrade” tool.

One SecureChat license is needed per individual using the SecureChat system; however, your licenses do not have  correspond to the users in your LuxSci email hosting account.  They could include a subset of these people, as well as licenses for arbitrary external users that you also wish to include.

Please contact Sales if you have questions about SecureChat, or if you would like to try it out for Free.

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