Tag: email

Patient Privacy Issues with Unencrypted Email

August 28, 2017

We have scoured the internet for real-life examples of emails in medical scenarios to convince our readers of our points in past posts about the perils and pitfalls of using unencrypted emails for communications. Email is one of the oldest (some even refer to it as “legacy”) tools in our always-connected, digital world. However, its use […]

Email Delivery: How do you know if an email was received?

July 17, 2017

You just sent an important business communication via email and assume all is well, but what if that email was not received? How do you know if an email was received? There could be significant delays or consequences if the message was not delivered. What can you do to put your mind at ease?

Opt-In Email Encryption is Too Risky for HIPAA Compliance

July 11, 2017

A majority of companies that offer email encryption for HIPAA compliance allow senders to “opt-in” to encryption on a message-by-message basis. If the sender “does nothing special” then the email will be sent in the normal/insecure manner of email. If the sender explicitly checks a box or types a keyword in the body or subject […]

Self-Addressed Spoofed Email: How to Shut Down Spam

May 11, 2017

Spam messages coming from… your own email? This may sound like a cheesy movie plot, but this form of spam, known as “spoofing,” can have horrifying consequences if they result in compromised security, stolen data, or malware on your company’s machines. Read on to find out how to snuff out spoofing and help everyone avoid […]

How do I send HIPAA-compliant lab results via email?

May 5, 2017

A question about HIPAA-compliant transactional email from Ask Erik: As a non-technical member of the founding team of a Health Care Startup I have a question about HIPAA-compliant email as we begin to send out lab test results to individuals and the health care providers we partner with: “Does one dedicated email address for results […]