Posts Tagged ‘hipaa’
Friday, May 4th, 2012
 We count medical laboratories among our many customers. They process tests requested by doctors and send the results to the patients via email.
Medical laboratories, while not HIPAA covered entities themselves, are business associates with Hospitals and Doctors who are required to abide by HIPAA. By the “transitive” nature of the HIPAA privacy laws, such business associates must also take pains to abide by HIPAA security and privacy standards, to protect patient data and ensure confidentiality.
In order to send patients their results via email, these labs must use a HIPAA-complaint system that can send email to anyone with an email address. Enter LuxSci and its HIPAA-compliant SecureLine service.
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Tags: bulk mailing, hipaa, hipaa compliance, lab results, medical laboratory
Posted in Business Solutions
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Monday, April 9th, 2012
The limitations imposed upon hospitals and medical practices in order to meet HIPAA standards often make it easier and more cost-effective to outsource your email to an outside provider such as LuxSci. However, we understand that this can sometimes feel like you’re completely giving up the reins to your email, as it were. LuxSci’s HIPAA Compliant solution safeguards your account to minimize any potential breaches, lapses in security, or other HIPAA violations, but this doesn’t mean that you have no control over your account at all.
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Tags: branded, compliant, hipaa, mobile sync, private labeling, reseller, secure, ssl
Posted in Business Solutions
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Monday, March 26th, 2012
 LuxSci’s Mobile Site provides a fast and simplified interface for mobile devices and desktop web browsers. While the Mobile Site has always supported secure connections (over SSL) to prevent eavesdropping on passwords and data; the Mobile Site did not support LuxSci’s SecureLine end-to-end email encryption features. These are now part of the Mobile Site.
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Tags: hipaa, mobile site, secure sending, secureline
Posted in New Feature Announcements
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Monday, September 26th, 2011
 LuxSci is pleased to present our latest feature for improving the secure email experience for Microsoft Outlook users — the new SecureLine Plugin for Outlook!
This tool integrates the outbound encryption features of the LuxSci WebMail interface into Outlook versions 2007+, allowing our SecureLine users to easily send encrypted messages to any email address via SecureLine Escrow, TLS, PGP, or S/MIME (based on the recipient’s encryption capabilities).
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Tags: encrypted email, hipaa, microsoft outlook, outlook, outlook plugin, plugin, secure email, secureline, secureline plugin, smtp
Posted in New Feature Announcements
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Monday, September 26th, 2011
Frequently we are approached by customers who have automated systems that need to send out secured emails on demand and without any manual interaction. These could be web site response systems for sensitive information, health care labs emailing results which need to meet HIPAA compliance, or other situations where the email messages must all be secured.
LuxSci’s SecureLine service provides a means for encrypting some or all outbound email messages using any combination of 4 different email encryption techologies: SMTP TLS, PGP, S/MIME, and SecureLine Escrow (secure message pickup).
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Tags: answers, automated, email headers, encryption, escrow, hipaa, outbound email, pgp, questions, s/mime, secureline, smtp, soap, tls, user api
Posted in Business Solutions, New Feature Announcements
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Friday, September 16th, 2011
 For legal reasons, LuxSci’s HIPAA customers are required to physically sign a “Business Associate Agreement” and return it to us. While this is a simple and commonplace request, it creates a lot of busy work on the part of the customer and LuxSci!
The customer has to
- Download the file
- Print out the 14 pages
- Sign the agreement
- Fax back all pages, or scan it and return electronically
Then, LuxSci has to
- Locate the document
- Sort out faxes that are in the wrong order, upside down, blank, or missing pages
- Figure out who sent the document
- Verify that pages are not missing or changed
- Counter-sign the document and attach them to the customer account
- Contact customers who have not sent in their documents properly or at all which is crucial to the HIPAA certification process
Multiplied by lots of customers, this creates a lot of unproductive busy work for everyone — and this time costs money.
LuxSci has found that it can use its own SecureForm and Ink Signatures technologies to make submission of signed contracts a snap for customers, as well as to eliminate most of the busy work LuxSci itself has to do to manage the process.
In this post, we describe how both technologies work.
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Tags: contract, fax, hipaa, ink signature, online, secure, secureform, signature, web form, written signature
Posted in Business Solutions
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Wednesday, May 25th, 2011
 We are frequently approached by customers in need of HIPAA compliant email who are currently using Gmail, or who have users that are familiar with and like Gmail. They would, of course, like to add HIPAA compliance without changing any of their business processes or habits.
For example, some customers may want to setup HIPAA compliant email with LuxSci and have those secure messages forwarded to Gmail, where they can access them in their “usual way”. In general, this is a bad idea — this will almost always be non-compliant and leave them at significant risk for breaches, disclosure, and HIPAA liability.
No one who must abide by HIPAA should be accessing ePHI though Gmail.
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Tags: checklist, ePHI, gmail, google, hipaa, hipaa compliant
Posted in LuxSci Library: HIPAA, LuxSci Library: The Technical Side of Email
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Thursday, May 19th, 2011
 We are often asked questions about Cloud Servers and Virtual Private Servers (VPS) and which is better and in what circumstances. We also find that many customers are using these terms without a good understanding of what they mean and the differences between them.
Virtual Servers
Virtual servers are very common these days. Anyone can have one on his/her own desktop computer using software like VirtualBox (FREE for Windows, Mac, and Linux) or Parallels (Paid, for Mac). Essentially, these software products allow you to run one or more other “computers” in windows on your desktop.
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Tags: citrix xenserver, cloud server, hipaa, parallels, private cloud, public cloud, virtual private server, virtualbox, vmware esx, vps
Posted in TechNotes
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Thursday, May 12th, 2011
LuxSci provides HIPAA-compliant services and must itself maintain HIPAA-compliant business operations in order to comply with HIPAA HITECH regulations. As such, many of our customers and leads look to us for exactly what they need to do to be compliant.
This article provides you with a quick and easy-to-read overview of the various things needed for compliance. The items given below should not be considered a complete or formal list for compliance, nor will doing all of these things guarantee that you are compliant.
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Tags: addressable, compliant, encryption, ePHI, hipaa, hitech, phi protected health information, security
Posted in LuxSci Library: HIPAA
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Friday, May 6th, 2011
 We have previously discussed how it may be OK according to HIPAA to send and receive FAXes with ePHI over standard analog phone lines. See: Is a FAX document HIPAA-Secure?
However, we have observed that customers more and more wish to integrate FAXing with their computers, taking advantage of the “paper-free” office that is arriving most places. Why should they have to print and manually fax things or receive FAXes on an old-fashioned FAX printer, when their computers have FAX capability? Can that capability be used in a HIPAA-compliant way?
The answer is “Yes, you can”. This article explains how and points out things to watch out for.
Tags: compliance, efax, email service, fax, hipaa, hipaa fax, HIPAA-compliant FAXing, hitech, tls
Posted in Business Solutions, LuxSci Library: HIPAA
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