Case in point — you have an important web-based form and a visitor has spent 30 minutes filling it out.  The visitor presses the “submit form” button and the form post fails (because the visitor has lost Internet connectivity or for any number of other reasons).  The visitor gets some error screen, gets very annoyed, and quits.  Form post lost, data lost, customer feedback, potential sale … lost.

This situation can be prevented and these important form posts saved by using some JavaScript (AJAX) techniques in your web form page.

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For legal reasons, LuxSci’s HIPAA customers are required to physically sign a “Business Associate Agreement” and return it to us.  While this is a simple and commonplace request, it creates a lot of busy work on the part of the customer and LuxSci!

The customer has to

• Download the file
• Print out the 14 pages
• Sign the agreement
• Fax back all pages, or scan it and return electronically

Then, LuxSci has to

• Locate the document
• Sort out faxes that are in the wrong order, upside down, blank, or missing pages
• Figure out who sent the document
• Verify that pages are not missing or changed
• Counter-sign the document and attach them to the customer account
• Contact customers who have not sent in their documents properly or at all which is crucial to the HIPAA certification process

Multiplied by lots of customers, this creates a lot of unproductive busy work for everyone — and this time costs money.

LuxSci has found that it can use its own SecureForm and Ink Signatures technologies to make submission of signed contracts a snap for customers, as well as to eliminate most of the busy work LuxSci itself has to do to manage the process.

In this post, we describe how both technologies work.

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Ink Signatures enable you to capture the hand written signatures of your web form users and to save these with their form submissions.

• Easy: Users can employ a mouse or stylus on desktop or laptop computers; a stylus or their finger on a mobile device
• Compatible: Works with all major web browsers as well as iPhone, iPad, and Android-powered mobile devices.

If you would like customers to actually sign their name to your web form, rather than merely checking a “checkbox”, now you can — and it is easy with the LuxSci SecureForm service.

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Many web site forms and comment forms are plagued by “web form spam”.   Automated programs crawl the Internet looking for web forms.  When found, they start submitting spam advertisements through the forms in the hopes that some of the recipients of these form submissions will see the ads and act on them.  Almost nobody does … but the spam still comes and gets worse and worse over time.

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LuxSci SecureForm is an easy way to add or enhance security and/or functionality to web and PDF forms you to use to collect important information. This service has been expanded to now store your submitted form data directly to a MySQL database hosted at LuxSci!

SecureForm storage in MySQL is compatible with LuxSci HIPAA-compliant account services.

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LuxSci SecureForm is an easy way to add or enhance security and/or functionality to web and PDF forms you use to collect important information. Receive the form data via insecure or secure email in a broad range of formats, and/or save it to a LuxSci Documents WebAide (encryption optional) for future online access.

With the new “Dynamic Subject” feature of SecureForm, you can now auto-substitute the posted form content from one or more of your form fields into the subject line of the form-data-laden email messages that you receive from SecureForm.*

For example, instead of receiving a message with a generic subject like “Form post from your contact information form”, it could now be dynamic.  You could enter the subject with a place holder, i.e. “Contact information form post from {{contact_name}}”.  The data posted in the form field named “contact_name” would be substituted and you would get an email that with a subject line of “Contact information form post from John Smith”.

You can have multiple place holders in your subject lines.

For an overview of SecureForm, see our SecureForm video.

* Note that the Dynamic Subject feature of SecureForm is not available to HIPAA accounts for compliance reasons.

LuxSci’s SecureForm service enables you to quickly make your web site or PDF forms secure and HIPAA compliant. Receive the form data, including uploaded files, via secure email or download the data securely from LuxSci’s web interface.  It also supports insecure form posts and delivery, making the usual form-to-email process easy to setup and protected from form Spam.

Typically, when using SecureForm, your web or PDF form will post to a secure web site address (URL) that is provided by LuxSci in the LuxSci.com domain name.  I.e. something like “https://secureform.luxsci.com/perl/post/xxxxxxx”.  Once the form data is processed, the end user is redirected to a success or failure web page on your site (for web forms), or is shown a success or failure PDF that you provide (for PDF forms).  I.e. under most conditions, the end user will never see the domain name to which the form is posted.

For customers who wish to use their own web site URL for the secure form posts, perhaps something like “https://forms.yourdomain.com/perl/post/xxxxxxx”, LuxSci now has a solution that does not require getting a dedicated server!

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One of the most ubiquitous parts of a web site is the “contact us” form.  Other types of forms abound  — for collecting customer requests, quote requests, surveys, customer feed back, etc.  In the vast majority of cases, all of these forms send their data to a program on the web server which collects the data and sends someone an email message with the content.  Web form to email.

Quick and easy.  However, the quick and easy solutions to setting this up do not take care of things such as:

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LuxSci’s SecureForm service is designed for collecting data posted from web site or PDF forms. We are often asked about the pros and cons of each method.  Here are some considerations when deciding which kind of form is best for you.

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LuxSci has released its new “SecureForm” service. Quickly make your web site or PDF forms secure and HIPAA compliant. Receive the form data, including uploaded files, via secure email or download the data securely from LuxSci’s web interface.

What forms types are supported by SecureForm?

• Web site forms hosted anywhere
  • File uploads up to 50MB and 25 files per post
• PDF forms hosted anywhere

How can you receive the form data?

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