" New Feature Announcements Archives - Page 7 of 17 - LuxSci

Archive for the ‘New Feature Announcements’ Category

A Comparison of Email Backup Policy of Popular Email Services

Wednesday, November 1st, 2017

Do you use email backup in your practice? Make a smart choice by comparing the backup policies of popular email solution providers.

Privacy concerns are constantly rising especially following the revelations by Edward Snowden. Now, the big question is “Do the popular email services in the US retain your data forever?” In order to find an appropriate answer, we examined the email backup policies of 7 popular providers.

Data breaches and privacy concerns make headlines for they have a direct impact on an individual’s private life. Going by the news of mass surveillance by government authorities, it is natural for you to be extra cautious about protecting your privacy. After all, nobody wants to get exposed although a bit of exhibitionism resides in each of us.

The US government is pressing technology giants to reveal what they have in their “box” (or your inbox). Apple reported that it received the highest number of security requests for data from the US government this year.

Considering the “attacks” from both the government and hackers, it is imperative for you to learn how these email services ensure that your data remain safe.

Read the rest of this post »

Google Apps HIPAA Compliance Gotchas: Email encryption not included and higher price

Wednesday, October 8th, 2014

There has been a lot of hype about Google offering a Business Associate Agreement to paid Google Apps customers who must abide by HIPAA regulations.  Those who are familiar with Google may be under the incorrect assumption that simply signing up for Google Apps will solve all their HIPAA compliance challenges.  This seems to be increasingly less likely as of October, 2014.

Myths and hidden costs pervade this equation. If a HIPAA-aspiring entity isn’t fully educated about the finer details of the compliance process, they could end up paying very large amounts of money for Google services and still be non-compliant. Here we discuss some misconceptions about Google services as they apply to HIPAA to help you avoid the pitfalls of non-compliance.

Read the rest of this post »

LuxSci’s New WebMail Composer FAQs — How do I …?

Wednesday, July 9th, 2014

To learn about the new WebMail Composer and our ongoing plans for enhancing the LuxSci web interface, see The Beginning of the New Luxsci Interface.  In this document, we answer common questions about the new composer; in particular, shedding light on things that are different to help acquaint you with the changes.

What does Composer look like?

Read the rest of this post »

Schedule Your Email Filters to Work Best for You

Friday, May 9th, 2014

Email FilterWould you like to be able to schedule an auto-response to be sent out not only based on criteria such as recipient email address, but also based on what day of the week and the time?  Perhaps you would like a message to fire off only when you are “off shift”. Or, perhaps certain types of messages should be forwarded to a colleague when you are “off shift”.

LuxSci has introduced day of the week and time scheduling into its powerful custom email filtering system.

Custom email filters enable you to match messages with razor precision to perform a wide range of actions on matching messages — e.g. forwarding, deleting, tagging, auto-responding, and much more.

The new scheduling option allows you to configure each filter to be used

  1. Only during a specified time range on selected days of the week.  E.g. 9am – 5pm Eastern time on Monday, Wednesday and Friday.
  2. Anytime except  during a specified time range on selected days of the week.  E.g. I work am – 5pm Eastern time on Monday, Wednesday and Friday, so have the filter be used on all other days and times.

The Filter Scheduling option can be configured in the “Additional Settings” area when you are creating or editing a custom filter in the LuxSci interface.

High Security Dedicated Cloud Servers at Low Price

Thursday, August 1st, 2013

VPSNew LuxSci dedicated cloud servers start at $100/mo. This allows many more customers to take advantage of dedicated solutions, even a HIPAA-compliant one, without a big price tag.

See also Understanding Cloud Servers.

LuxSci has for a long time offered both dedicated physical servers, as well as dedicated virtual private servers located in our private cloud.  Now that we have signed HIPAA Business Associate Agreements with Rackspace for their public cloud infrastructure, we are able to offer dedicated virtual private servers that reside there … to all customers: those with compliance needs and those without.   The ease of public cloud server management and the low underlying cost of these solutions enables LuxSci to provide its services on them to its customers at a much lower price point than was previously possible.

Read the rest of this post »