" email archival Archives - LuxSci

Posts Tagged ‘email archival’

What is a Secure Email Gateway?

Tuesday, October 24th, 2023

As threats to email security are increasing, organizations are looking for ways to enhance their security and reduce risk. One option is a secure email gateway. In this article, we review what secure email gateways are and how they can be used to secure sensitive data as it flows into and out of your accounts.

secure email sending button on keyboard

Protect Your Accounts With A Secure Email Gateway

Secure email gateways are an excellent way to strengthen the security of your email accounts without a costly switch to a new email provider. They layer on top of your existing email accounts to encrypt messages, scan for threats, and even capture messages for archival or backup purposes. They can also hide the sender’s IP address because messages are routed through another email infrastructure before delivery to the recipient. If you are concerned about increasing risks to sensitive data, secure email gateways offer a simple and effective way to enhance your email security.

How Do Secure Email Gateways Work?

When using a secure email gateway, your messages are routed to a separate server before being sent or received. When sending an outbound message with LuxSci’s Secure Connector, it is routed through our SecureLine encryption before being securely delivered to the recipient. A copy of the message may also be sent to an independent email archive to help meet compliance requirements for message retention.

 

LuxSci Secure Connector

 

For incoming messages, the gateway can employ email filtering technology to quarantine suspicious messages. These technologies can scan incoming messages and prevent spammers and scammers from reaching employee inboxes and wreaking havoc. Just like with outbound email sending, the gateway can also capture a copy of inbound messages and retain them in an independent message archive.

The exact features of a secure email gateway will vary from vendor to vendor, but these represent some of the core functions that these tools provide. Simply put, a secure email gateway protects both incoming and outgoing messages to ensure that sensitive data is guarded from threats.

Why Choose a Secure Gateway?

There are two main reasons to implement a secure email gateway: the security and compliance benefits and their ease of use. Let’s look at each.

Compliance and Security Benefits

Many companies, like healthcare organizations, must comply with regulations for protecting patient or customer data. Many organizations grapple with the best way to secure potentially sensitive communications without interfering with or slowing down critical business workflows. Because secure email gateways layer on top of existing email accounts, they offer a speedy way to bring your organization into compliance with data security and retention guidelines.

As email continues to be an important channel for essential business communications, all organizations can benefit from protecting their employee accounts and reducing their risk and liability.

Easy to Administer and Use

Another benefit of using a secure email gateway is that your organization does not need to switch your primary email provider to enhance its security. Changing to a more secure email provider can be extremely challenging, especially if you have a lot of users with a lot of data that needs to be migrated to a new system. Add on the training time, and some organizations will find that switching email providers is a significant burden on the organization.

Installing a secure email gateway is very easy for account administrators and often does not require additional training or implementation for email users. Employees can continue to use their regular Microsoft or Google email accounts and do not need to take additional steps to learn an entirely new email program. With 73% of breaches in the healthcare industry caused by human factors, implementing tools that don’t rely on employee decision-making is essential.

Learn More About LuxSci’s Secure Connector

LuxSci’s Secure Connector is unlike other secure email gateways in that it encrypts every email automatically to reduce the risk of breaches caused by human errors. LuxSci provides the flexibility to opt-in to more secure methods of encryption for highly sensitive messages. Email filtering and archival tools are also available to reduce risk and improve resilience in the case of a cyber incident. Contact our sales team to learn more about our email security tools.

Increasing Resiliency with Data Backups

Tuesday, June 21st, 2022

Making backups of collected data is a critically important part of risk management. Backups provide redundancy in case of human errors, hardware failure, cyberattacks, power failure, and natural disasters. Properly implemented backups reduce risk and provide organizations flexibility when systems go down. Server outages, whether accidental or malicious, can be detrimental to business operations, and adequately implemented backups can help mitigate the effects and save time and money.

data backups

What is a Data Backup?

Backups are copies of data, files, and directories found on the disk at a specific time. Backups are used to restore files in case of an outage or accident. They are not the same as an email archive and are insufficient to meet compliance data storage requirements. This is because backups may not capture all sent and received data. If files are added and deleted in between backup times, they will not appear on the most recent backup. See Email Backup or Archival: What’s the Difference for more information.

LuxSci performs daily and weekly backups of email, WebAides, Widgets, MySQL databases, FTP, and website data in customer accounts. If data is misplaced or deleted accidentally, LuxSci’s support team can quickly and easily restore it from any available snapshots.

Ways to Configure Data Backups

How backups are configured can drastically affect how information is stored and retrieved. Backups are typically located on-site or off-site. On-site backups are located in essentially the same place as the original data, while off-site backups are located far away from the originals. It is fast and easy to recover data using an on-site backup. Still, if the location is affected by a cyberattack or natural disaster, both the original data and the on-site backups could be compromised or destroyed. Off-site backups are isolated from the original system and act as a fail-safe. It is slower to recover data from off-site backups and often costlier to maintain.

At LuxSci, we provide both on-site and off-site backups. This enables fast daily backups of recent changes and longer-term weekly backups. This backup schedule also ensures that separate, independent copies are kept in geographically distant locations for disaster planning reasons. We also create custom backup schedules for enterprise customers.

Preparing for Disaster

Cyberattacks like ransomware allow criminals to take control of an organization’s systems and hold data hostage. By backing up systems properly, administrators can restore data without paying the ransom.

Ensuring copies of data remain available even in an emergency requires extensive preparation and planning. It’s important to understand which systems and data are the most crucial and create a plan to protect them. Cyberattacks and natural disasters may limit access to on-site backups. In this case, it is helpful to have off-site backups available. Isolating off-site backups from the main infrastructure helps protect data in the event of a cyberattack or natural disaster.

Administrators should also take special consideration for confidential or sensitive information. When drafting a backup policy for disaster recovery, some issues to consider include:

  • Identifying who is responsible for performing backups.
  • Specifying where the backup data are to be located.
  • Establishing how to access the files and how to log access to sensitive information.
  • Creating a schedule for backing up data.
  • Performing backups of digital data.
  • Automating backups.
  • Backing up the metadata along with the data.
  • Encrypting data at rest.
  • Determining how long to keep backups.

HIPAA Considerations

Compliance regulations may also influence the organization’s backup policy. It goes without saying that organizations that work with protected health information need to use a backup solution that is HIPAA-compliant. Backups need the proper access controls and encryption to comply with HIPAA regulations. To keep sensitive data protected and resistant to cyberattacks, contact LuxSci today.

Is Email Archival Required by HIPAA?

Tuesday, April 5th, 2022

Customers often inquire if email archival is required by HIPAA regulations.

There is a great deal of confusion and uncertainty here because:

  1. HIPAA lists many requirements but does not provide specific instructions on implementing them. It’s ambiguous but provides a great deal of flexibility for organizations.
  2. Email archival adds a fixed cost to any email solution – and everyone prefers to avoid unnecessary costs.
  3. Due to time and budgetary constraints, many organizations want to do the minimum needed for compliance.

email archival hipaa

In our opinion, email archival is an implicit requirement of HIPAA for all organizations that send ePHI via email. In the next section, we’ll review why.

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Outbound Email Encryption for Google Workspace

Tuesday, October 5th, 2021

Google Workspace is one of the world’s most popular email platforms. Although it is more than adequate for basic email correspondence, Gmail does not come configured to meet HIPAA email security requirements. To use Google Workspace in a HIPAA-compliant manner, you need to use a third-party connector to secure your communications.

outbound email encryption for google

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10 Tips for Preventing Ransomware Attacks

Tuesday, November 10th, 2020

You’re already working long hours. Economic pressures are growing, and your team is running on empty. Now you need to mitigate yet another problem. Preventing ransomware attacks and mitigating their extreme financial impacts (an average of $8,500/hour of downtime) is essential. The following best practices can help your IT and healthcare administrators protect your systems.

Avoiding Ransomware

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